Melinda Lutz
Ordered three large pizzas and 1 cinnamon dessert for my mother’s 79th birthday. Her favorite pizza. Ordered online and was there 12 minutes early to pick up and somehow they still burnt the pizza and dessert.
Really disappointed on this 50$ plus order. Drove from out of town to Bellefontaine location Just for her favorite pizza. May need to go to Lima location if the next time.
… morekirsten santillan
Pizza was cold, breadsticks tasted like they were frozen and heated up in a microwave. Then i got an italian salad with no toppings but cheese, and half of the bowl was literal cheese and hardly any lettuce. It was disappointing.
… moreCharity’s Ghost
We enjoyed our visit. The place was clean. The employees were friendly. Our pizza was good. Nothing exciting happened or anything. No other people were eating in the dining room the entire time we were there. I’m happy that they have Pepsi products.
One thing I discovered about mushrooms though… they smell like sweaty balls. Just sayin’. We ordered them on our pizza even though I don’t like them. My intention was to pick them off, because the others in my group liked them. What a task it was. There were more mushrooms on there than any other topping. Just my luck. LoL
… moreEmmett Jennings
I purchase.
D the founder’s favorite thin crust pizza.The price state quote you on the phone.Is the price if you use your debit or credit card?My pizza was actually a couple of dollars cheaper by using cash
… moreJosh Horsley
I do enjoy the pizza at Donato’s. I typically have decent service and the food is usually consistently good. So I gave a 4 star for the food and the place is usually fairly clean. However, I am dissatisfied with the service. I tried to place an order over the phone, and it’s now automated. So the first thing it says is you can get 2, 1 topping pizzas for 26.99. That’s great because that’s exactly what I planned on buying. I needed 1 with half cheese and half peperoni with light sauce. It says oh you can’t do that. Okay let me talk to a worker please. It then transfers me to a real person, not at the actual store. He says the same thing, you can’t do that, let me transfer you to the actual store. Lol I get transferred to the store and they hang up on me. All this hassle just to order food is quite ridiculous. I decide to drive to the store to place my order in person. I place my order, and I mention the deal that was offered on the phone. 26.99 for 2 large 1 topping pizzas. Nope they don’t offer that deal. So because I couldn’t get my order to work with the automated thing I now paid 31.99 for the same 2 pizzas. And instead of the food being ready now I have to wait 20 minutes at the store to get my food. So the cost savings they get from using automated services has cost the customer more time and money than it would have to just talk to the actual store you’re ordering from.
… moreWill X
This location was easy to find. The pizza was fantastic. Quick service and food came out quickly.
… moreChloe Peters
I usually don’t leave reviews, but was very unhappy with our pizza last night. We ordered enough pizza for the family which came out to be 4 pizzas and over $50. The pizza came completely smashed to the top of the box. We called to have them remake our order and when it came for the second time it was smashed against the right side and the top of the box.. The pizzas tasted different than they usually do and it was overall an unpleasant experience.
… moreDarrell Alexander
Great food and an awesome selection of things my sensitive wife could eat.
… moreChristian
Used to enjoy Donatos. Was back in town and got a couple pizzas and they were not good. Way too much sauce, undercooked, hardly any cornmeal on the bottom, and somehow they were cut horribly. Next time I’m in town if I want Donatos I’ll probably try the Marysville location.
… moreRobert Biddle
Donates is good pizza, we’ve always loved it. When it first came to town it was amazing, but like it seems to go sometimes, they change things and it isn’t what it used to be, but it’s still pretty good!
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