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Find your nearby Pizza Hut® at 3397 State Route 11 in Malone, NY. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
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In Malone NY, 3397 State Route 11 – Pizza Hut
Visit your local Pizza Hut at in 3397 State Route 11 Malone, NY to find hot and fresh pizza, wings, pasta and more! Order carryout or delivery for quick …
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Reviews
Janice
I literally waited a whole day to post this because my husband told me to “just sleep on it” before writing anything while I was annoyed. So I did. And I’m still annoyed.
First, the positives — because there actually are some. The food was SO good. Like actually impressive. And the inside of this Pizza Hut was adorable. I haven’t eaten inside one in forever and it felt so nostalgic, like being a kid again going out with my parents. The whole vibe was cozy and cute and I genuinely loved it.
But our waitress, Sam? Not it.
Every single time someone walked in for takeout she would immediately run to the register like we just didn’t exist. My husband and I were sitting there with empty drinks more than once just waiting. And waiting. It felt like we were competing with the front counter for basic attention.
And when she wasn’t ringing people up? She was just standing there talking to the cashier — the girl with the purple hair and glasses — like fully in conversation. Laughing. Hanging out. Meanwhile we’re at our table wondering if we’re ever going to get checked on. It honestly felt awkward.
It’s just frustrating because everything else was such a good experience. The food? Amazing. The atmosphere? So cute. But service really matters, and being ignored kind of ruins the whole thing.
We might stop again on our way back to Vermont because the pizza really was that good. I just really, really hope we get a different waitress next time because I’d love for the service to match the vibe.
… moreFirst, the positives — because there actually are some. The food was SO good. Like actually impressive. And the inside of this Pizza Hut was adorable. I haven’t eaten inside one in forever and it felt so nostalgic, like being a kid again going out with my parents. The whole vibe was cozy and cute and I genuinely loved it.
But our waitress, Sam? Not it.
Every single time someone walked in for takeout she would immediately run to the register like we just didn’t exist. My husband and I were sitting there with empty drinks more than once just waiting. And waiting. It felt like we were competing with the front counter for basic attention.
And when she wasn’t ringing people up? She was just standing there talking to the cashier — the girl with the purple hair and glasses — like fully in conversation. Laughing. Hanging out. Meanwhile we’re at our table wondering if we’re ever going to get checked on. It honestly felt awkward.
It’s just frustrating because everything else was such a good experience. The food? Amazing. The atmosphere? So cute. But service really matters, and being ignored kind of ruins the whole thing.
We might stop again on our way back to Vermont because the pizza really was that good. I just really, really hope we get a different waitress next time because I’d love for the service to match the vibe.
Jamie Yaehrling
10/10/2025
We will start with I normally do not order out for food, or write reviews.
Be said,
I ordered a 2 pizza combo with boneless wings and bread sticks.
Upon arriving to the restaurant the kitchen manager was yelling at one of the employees. While 5 people were waiting for their takeout orders. While this was going on one of the girls putting pizza orders in the warmer and leaves 3 orders on the countertop to go cold. They sat out for about 10-15 minutes.
Now onto my order. I ordered a veggie pizza a cheese pizza bread sticks and hot boneless wings. Took about 40 minutes.
I was told they were waiting on the chicken wings. I said that’s fine. I received my food and left.
Once I got home I noticed that the chicken was not coded in any wing sauce. Both pizzas were undercooked and cold.
I am making this know so if anyone else has had an issue please contact their restaurant.
… moreWe will start with I normally do not order out for food, or write reviews.
Be said,
I ordered a 2 pizza combo with boneless wings and bread sticks.
Upon arriving to the restaurant the kitchen manager was yelling at one of the employees. While 5 people were waiting for their takeout orders. While this was going on one of the girls putting pizza orders in the warmer and leaves 3 orders on the countertop to go cold. They sat out for about 10-15 minutes.
Now onto my order. I ordered a veggie pizza a cheese pizza bread sticks and hot boneless wings. Took about 40 minutes.
I was told they were waiting on the chicken wings. I said that’s fine. I received my food and left.
Once I got home I noticed that the chicken was not coded in any wing sauce. Both pizzas were undercooked and cold.
I am making this know so if anyone else has had an issue please contact their restaurant.
mary bradt
Ordered a thin and crispy pizza ….28.00.to go ..had pepponi, sausage, blk olives…..
Should have looked at it in the restaurant..big mistake…opened it up at home to find it totally burnt to a crisp…..dried up toppings……unbelievable !..I will not be going back any time soon…..it wasn’t like they were busy and forgot about it …actually I was their only customer…
… moreShould have looked at it in the restaurant..big mistake…opened it up at home to find it totally burnt to a crisp…..dried up toppings……unbelievable !..I will not be going back any time soon…..it wasn’t like they were busy and forgot about it …actually I was their only customer…
Michael
Pizza Hut delivers joy in every bite, Their pan crust golden, thick and right. The cheese pulls long, the sauce so rich, A comfort food without a hitch.Hot wings arrive with perfect heat, While breadsticks make the meal complete. The delivery’s quick, the service kind, True pizza bliss for heart and mind.From stuffed crust dreams to classic taste, No single slice goes here to waste. Five stars for memories made with friends, Where pizza night perfection never ends.The red roof calls when hunger strikes, A trusted choice that everyone likes. Pizza Hut, you’ve won my heart— Pure deliciousness, a work of art.
… moreDawn D
The breadsticks were not right. They must have saw how they were light and seemed undercooked. I should have sent it back. I usually like the Malone pizza hut too just not last time.
… moreRobert Marciniak
I have been going to this pizza hut for years and over the past year it has really gone down hill. These pictures were from last night and people were waiting over an hour and a half to get their take out pizzas. Stacks of pizza and boxes everywhere, this was the worst I have seen them. The staff was horrible last night and offered no apologies or reason for the mess. Never mind the fact that the pizza was cold and made wrong.
Lucky for them they are the only game in town, so business will continue.
… moreLucky for them they are the only game in town, so business will continue.
Jennavive Kulo
The service was good and the food was tasty!
… moreJason Pruitt
The salad bar buffet was nice and fresh, the wings are very slushy and I think I ate a little little bit too much. The service was exceptional. Waitress has gone above and beyond to make sure I was served.
… moreRobert Kline
This is very typical of your standard Pizza Hut restaurant I think the atmosphere might be a little nicer than most Services very nice food is the quality you expect. As with most establishments these days sometimes they can be shorthanded and very busy so length of time can be an issue occasionally but they do their best.
… moreKayla Ignaczak
This is the gluten free pizza they actually boxed up and gave to us… My husband didn’t inspect the contents. Clearly very burnt. Pretty disappointed
… more