austin e
I eat here a lot so figured I’d do a review. I’ve never really had any problems at this McDonald’s. Sometimes the lobby is kinda dirty but I get good service otherwise
… moreChelsea Garcia
Very dirty inside and the staff isn’t professional at all. I come thru drive thru alot after what I seen inside the store which is filthy. So I went thru drive thru today and got charged for 2x Carmel drizzle for a frappe and it literally is the same normal amount they put. Then for my son’s kids meal I asked for 3 sauces got charged for 3 and they forgot them I asked for the sauces they forgot and he told me I was going to have to pay for them I said I got nuggets I should get 1 free and I already got charged for 2 more sauces. So he gave me the ranch and honey mustard but said I still had to pay for sweet and sour even after showing my receipt. This place acts like the sauces come out of there checks like seriously.
… moreJosh
Girl that took my money at first window was awesome really nice no problem help me figure out how to pay a little bit in cash and someone card the guy at the pickup window needs work didn’t say a word just through the window open hear me my stuff and forgot my sauces do they clearly stated on my receipt but I asked for don’t understand how you can forget to add a sauce when the order has nuggets
… moreDennis Hein
This McDonald’s in Red Oak Iowa is one of the new designs. Very modern and efficient. No playroom, but kids still like it very clean Friendly and helpful staff
… moreLeah
With how much a large fry is you’d think they’d fill it and with fresh fries at that… always issues at this McDonald’s. Lazy. Always takes way too long even for a damn McDouble. It’s honestly sickening
… moreMichael Harvey
The latch on the stall door in the men’s restroom had been broken & repaired with a larch that allowed the door to hang open several inches. The electronic eye that flushes the toilet was missing, so you have to push the button to flush, and whoever was ahead of me didn’t bother to do that. There was no soap in the soap dispenser. Any one of these issues would not have made me write a review, but three of them, c’mon!
… moreMark Dunn
This McDonalds needs to have a retraining most of the food is sloppy and not put together well they are almost always heavy handed when salting the fires so much it burns my lips and they have to much banter between the employees and not at all professional as they curse and yell at each other there is not much to eat in Shenandoah so overlook most of this as it is a rotation I keep because of my grandkids oh and almost always as they just begin a special like the Xmas Prince meal the next day it becomes unavailable!!
… moreCory Anglen (Cang912)
I understand everyone needs a job but my God. Stevie Wonder, Ray Charles, and Helen Keller could do a better job. Service is always slow, order is usually wrong, and I don’t know if they understand the meaning of fast food. While waiting for 1 happy meal, the gentleman in front of me had been waiting for a long time apparently. He finally got his order and thanked them for the wait. Another customer had come in and claimed he had been waiting 25 minutes for his food. We had to wait 10 or 15 minutes. I’ve worked fast food before and sometimes “rushes” do happen and the wait might be longer than expected, but this was beyond acceptable. Food is usually past it’s allotted time and messy. Save yourself some time and just go somewhere else. I don’t recommend the KFC/Taco Bell in Red Oak either. They seem to never have chicken, they close whenever they want, the lobby is always closed, and most of the staff are always cussing and complaining the entire time.
… moreNicole Mears
To have four McChickens look like this is so disappointing. Ordered two cheeseburgers and patties are visibility old and quite dry….
Try and call to talk to someone about my order and they say they couldn’t hear me and hung up.
… moreTJ Collins
F this place. I drove 30 minutes to go get some food because everywhere else was closed. Pull up with 20 minutes left to close. No one says anything Through the speaker. When I pull up to the window To get someone’s attention They ignore me. Then when I went to go walk in The front door, They Went and locked it. Now everywhere is closed and I wasted that gas and time.
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