Angela Wells
Assanine ordering process. It’s like doordash only I drove to the place already. Don’t show up already hungry you will be hangry. Why can’t anyone interact?? Ridiculous. There is ONE other family in here yet everyone is too busy to show their face in the dining area. Besides washrag girl. Watched her clean the same area twice when no one has sat there. That’s fun. Just keep swimming just keep swimming. This place sucks
Update: Brandon showed some real customer svc and as we were leaving he gave us the onion rings 2 other people couldn’t help us with ordering WITHOUT FRIES. Props to Brandon.
… moreAsia Yue
Ordered Uber eats. Wouldn’t allow me to post my allergies. Called the number for the store was told I cannot DIRECTLY talk to anyone. She told me it was Ubers responsibility to ensure my allergies can be addressed at the store. I was told even if it’s a deadly allergy there’s nothing they can do. Absolutely WORST experience at a food place in my life. My first time ever ordering from here and my last. The Uber eats driver requested them to remake ONE burger without specific toppings so I could eat it since the app doesn’t allow me to put allergies or notes. The store on Thunderbird the staff refused to remake anything. I told the driver I wanted a refund and I couldn’t eat the order to cancel. He delivered it anyway and now I’m $50 out of a gift card. I just gave birth and had a $50 gift card gifted to me with Uber eats. Never had I experienced a horrible night trying to figure out what I’m going to eat since the store and Uber was not willing to accommodate anyone with allergies. Now my gift card is used and I don’t have that nice luxury of just getting food delivered postpartum. Uber eats SUCKS for one and for two Habit burger staff and food sucks even more. Cold and gross food. I wouldn’t recommend it to anyone. What an unprofessional and awful food business. The food took more than 1.5 hours to be delivered and it was not worth $50. Please keep going to in and out. $50 feeds a family of 7 there unlike places like this.
… moreRaymond D’Agostino
I always enjoyed Habit’s burgers and sides, especially the tempura green beans. I wish I got her name but the cashier was so kind in taking my order and actually brought my tray of food to my table since I walk with a cane. I didn’t even have to ask her to do that, she kindly offered to do so. She then used her free time making sure the dining area was clean by wiping the tables and straightening everything. I’m making sure that this location is one that I’ll return to because of the kindness, cleanliness, and they really are good burgers!
… morePio Martinez
After my third visit to this location I only think it’s fair to leave a glowing review.
Every time I’ve been here the staff has been super courteous, the food has been delicious, and I left feeling like my money was well spent.
Can’t say enough good things about this place. So if you’re hungry, and in the mood for an awesome burger, gives these guys/gals a shot. Totally worth it!
Special shout out to Brandon and the crew! Couldn’t be happier! I appreciate you all making us feel like family!
… moreRyan Marshall
Last few times ordering through delivery app I had bad experiences. The burger was soapy. The burger, fries, and onion rings where extremely salty.
Today I found out they salt the burger patty after they throw it on the grill. I recomend if you don’t like a lot of salt to just let them know easy on the salt.
Onion rings were perfectly crispy today and the ranch sauce was not too salty but could still be less. If someone wants to add salt let the customer we add the salt.
All this of course was in person so I’ll have to try delivery service again.
Note to the company: technically still could have had less salt. I like eating at The Habit but if everything keeps up being too salty I’ll just have to refrain going anymore. We all get too much salt already in our diets. Just some constructive criticism. Most people just don’t bother to say anything. After 2 bad experiences in a row I was ready to stop coming to The Habit but thought I’d try one more time.
… morePink Moon
I’ve visited several Habit Burger locations, and this one is definitely less busy, which is a plus. The restaurant looks clean, but the floor is incredibly greasy and slippery, which is a safety concern. The bathrooms require a code to enter, which is a bit inconvenient.
Customer service here is minimal since we ordered at the self-service kiosk. We could see the staff in the kitchen, and one girl with black curly hair and a drive-through headband gave us a bombastic side-eye for some reason, even though she didn’t take our order. The only interaction we had was with the girl who handed us our food. She had long, straight reddish hair and was nice enough to smile, but that was it.
One thing that really bothered me was paying $0.60 for a tiny side of ranch that wasn’t even full. It was less than a tablespoon, whereas most places give it for free. I don’t mind paying the $0.60, but at least give me a decent amount, like 3 ounces. Lol.
… moreFrancisco Rodriguez
I went their for lunch.. Very good service staff took our order and were very helpful to give information of the different choices they have.. The price was not bad it was about 14$ for the meal. It took about 8min for us to get our food and its was good.. Onion rings were Fresh and crispy and hot a organic lemonade was good as well. Main meal was a avocado melt paddy.. It was good and made when order.
… moreJason Tyler
I’m really disappointed with my experience tonight. This is the second time in a row that I’ve left unhappy, and that’s not something I ever thought I’d say about The Habit. I used to love this place — the food and quality always stood out — but lately, it’s been slipping. My bun was soggy, the food came out cold, and the overall quality just wasn’t there. Please take pride in what you serve and get back to the standards that made this place great in the first place.
… moreMR PAULVOLINE
So today’s my birthday and I got my burger for free, but the service was like if someone was having a bad day no napkins in my bag. I asked for napkins and the lady just hand me my bag and walked away, is it because my sandwich was free and I didn’t pay for it? I feel because my sandwich was free that I shouldn’t get a smile or have a good day or anything. Just hand me my bag and totally walk away.
… moreThe Berg Family
Terrible service today, picked up a group order, the lady behind the counter complained when she was asked to correct a drink order. She huffed and puffed about re-filling the soda dispenser. The food was cold by the time it got back. Terrible, obviously the owners are not seeing all of the poor reviews that seem to keep coming in recently.
… more