T Shelly
This location should be shut down. Ambiance here is lacking because they haven’t invested in remodeling like Wendy’s and McDonald’s. $18 for a combo with a milkshake today; that’s insane. It took 10 minutes to get my food. Ordered at 1113a and got my food at 1123a. Very disappointing. Floors are cracked and dirty. TVs don’t work and they are dusty. I won’t dare enter the bathroom. It’s locked which tells me that it’s not going to be up to par. One guy is handling drive thru and ringing up customers. This is an awful experience for everyone and he’s obviously overworked . Burger and fries are actually good. Update, I went to the bathroom… it’s disgusting. It should be shut down for 72 hours of deep cleaning. Corporate should inspect this before opening again. Fan is dusty, no paper towels, vandalism on the toilet seat. Floors obviously have not been properly cleaned in a long while. Didn’t offer to add me to rewards program. Overall the customer experience is abysmal. Burger was really good nonetheless.
… moreVanessa Allen
The only place where you can get a burger that’s worth what you’re paying for it! Burgers are huge!! And food is always cooked fresh. My go to spot for breakfast and lunch.(location:grant line road)
… morePaulandsimi Dhariwal
Excellent customer service at the restaurant. Specially Elias is very professional. Staff is polite and nice. It’s always good food too..
… moreJoe Gomez
Everything is not like they used to be everything sucks. Now you better make everything at home because all of this food that is fast. Food sucks and they’re out there just to try to poison you. The workers are great. The service is great but the food is poison and not only that their filters and the water taste like garbage. It’s worse than the water in prison. Mainly for what they use for the sodas they should get sued
… moreCarolyn Parms
No No No Carl’s Jr. W Grand location has lowered their standards on food quality & service. It’s Sunday 5:30 p.m. there’s two cars in the drive thru & 4 people inside, why does it take 20 minutes to prepare pre-cooked food? There are only 4 people working. The workers seem out of sorts & it’s reflected in the food & service. The condiment and soda area are not filled and dirty. A eat in customer tells one of the workers there’s no ketchup cups so she hands him the to go packets bin. Another customer comes out the bathroom & says it’s a filthy flood in there. I’m still waiting for my order. The guy needing ketchup comes back to the counter because he didn’t get his fries. The food, well now I know why it’s $5 because they’ve got to get rid of this bad inventory & we’re sucker enough to think it’s going to be good, IT ISN’T! Finally, I get a Thrown-together burger & chicken sandwich, over fried zucchini & french fries & a sad looking salad. I’m done, overdone like my order & wait time !
… moreJoseph Rojas
Stopped for quick bite, friendly staff and really good food for a fast food place we enjoy my meal.
… moreLttldevl0
It was so nice to go in. Clean atmosphere and used Google pay. However the employee didn’t know what it was but the food was fresh and hot which we really appreciate
… moreNina Profeto
max was awesome helped us choose our dinner through the drive through with grace!!!!!!!! amazing customer service #2380 grant line
… moreRey Zambrano
It was quick stop after getting gas next door. Need a key to use the restroom. The restroom was large and clean. Cashier was friendly and my order came quickly.
… moremichael simmons
Nice clean dining area. Nice clean restroom. Working soda fountain. Kind and helpful staff. Easy to find. Easy to park. Customer Service with a Smile .
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