MS STRAPPY
Friendly service, clean bathrooms, no wait. I love their early morning discounts.!
… moreRenae Stuckert
Clean store, consistent quality, and fast service. I love all the healthy options. I love the user friendly app as I am always redeeming points.
… moreAngela Brown
We visited the Tropical Smoothie Location in Davison. It was disorganized, unfriendly and incredibly slow. The cashier was extremely unhappy and moody and could not even crack a smile. We ordered two blimey limey smoothies and two veggie humus wraps. The total came to around $27. I would have ordered another smoothie, but they ran out of mango. The sandwiches were drippy and gross, the sweet potatoes were cold and the wait was long. This will be the last time we visit this location. Orders for other customers were overlooked or forgotten. The staff need to learn that a smile goes a long way.
… moreRachael M Williams
UPDATE: SAME AS BEFORE… Going in person will get you better food.. I just paid extra (delivery and extra toppings) and tipped 25%.. I got less toppings than normal .. going in person at least allows for you to SHOW the staff the missing paid for things.. this location will fix it. However, it’s definitely annoying and time consuming.
Original Post:
This is a good location, I would love to give it 5 stars but even when I pay extra for toppings and extra ingredients the food/smoothies are about the same. I’ve even experienced where I add extra toppings and the item comes lighter than when I don’t add/pay for the extras. Conclusion: If there were some consistency I would give a 5 star rating.
… moreMatthew Coker
Overall I was happy with this location. The smoothie came out super fast and the wrap was shortly after. The food was hot and everything was as expected. Personally i thought the food was better than some other Tropical Smoothie locations. I also appreciated that all 3 employees i spoke to were friendly and smiled. Good job!
… moreKendra Erard
Smoothies where great, all where made how we ordered them… staff was a little tired maybe.. idk but they handed me 3 and I had ordered 4 so I had to wait a moment.. but over all good
… moreAudrey Gaia-Paix
We ordered the Acai Berry Boost smoothies, which were delicious! I wonder if they have ever considered offering a smaller size smoothie, besides the kids’ sizes. The regular size they offer is too big; I often end up throwing some of it away:-(
… moreAmanda Gellings
If I could leave zero stars I would. We love tropical smoothie but have been extremely unhappy with our local franchise. We love to patronize local restaurants and are totally okay with having a mishap or two, however the last 5 times in a row we have ordered from Davison tropical smoothie we have received horrible service. We have had one or more items left out of our order and the people working are not friendly or wanting to provide quality service. When asking for a manager multiple attempts went without help. We are told, “she’s not here, call back another time and speak with her”
No one ever calls us back and they have acknowledged that the items are “still here” after we complain about missing them. I have never received such terrible service and can’t believe they’re still operating with such an attitude.
… moreKathryn Catlin
Why is it I can order in the app for delivery and when the shop messes up I can’t get a refund. The “manager” on staff said I can’t do anything except tell the general manager. I said that works and went to hang up. I asked him if he wanted my number.
2 issues, 1. why have a manager who can’t fix order issues? 2. If I order what I paid for and they confirm the items were still at the store, why do they make me feel obligated to let them keep the money I spent.
The idiocracy of them always saying it’s a DoorDash issue infuriates me. I ordered in your app to avoid inflated DoorDash prices so you should be able to refund…..it’s your app! The talk tracks could literally be written out to help these 9 year old managers have a conversation with people.
… moreAmy Smethwick
Love the Trop and the overpriced smoothies! Watch out for the food unless your constipated :-0 , then go for it!
Lol, but it’s true.
… more