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Discover bold flavors and fresh ingredients at Panda Express in Reno. Located at 5140 Kietzke Lane Suite E our restaurant offers a delicious array of Chinese-inspired dishes, from our famous Orange Chicken to savory Beijing Beef. Whether you’re dining in, taking out, or ordering delivery, our friendly staff is dedicated to providing a delightful experience. Join us for lunch or dinner and enjoy a taste of our Asian-inspired cuisine that’s wok-tossed to perfection. Visit Panda Express today and savor the flavors of tradition and innovation in every bite.
Fast-food chain for Chinese standards, including some health-conscious options.
Address and Contact Information
Address: 5140 Kietzke Ln Suite E, Reno, NV 89509
Phone: (775) 825-5383
Menu Photos
Order and Reservations
Order: Order online
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Reviews
jose garcia
I ordered online and when I got home, I realized I was given someone else’s food. This is really frustrating, especially when you’re paying good money and expecting your correct order to be ready. I ordered online specifically to save time, and instead I had to deal with a mistake that could’ve been easily avoided by double-checking the order name or receipt. I hope management takes this seriously and improves order accuracy, because this shouldn’t happen.
… moreGregory
I love panda express! However, each location has its own particular policies and procedures. The way they cook the food, how they serve it and the amount of food are all variables that are very evident, especially at this location.
There is quite a bit of uniformity in the type food however there’s also a great variation. At the store, they kind of skimp on the food when they’re scooping up each dish they don’t necessarily fill their scoop or the bowl. It’s kind of a shame, but apparently they’re being trained to cut back. Reduce servings, save money for the overhead of the business. I guess if you never went to the other panda express stores you wouldn’t realize that you were being cheated on your portions. But more on that later.
The quality of food is also variable. You would think each store would be able to cook their chow mein dish the same way. But this store the noodles are dry. The vegetables are barely cooked and it’s like eating a mouthful of half cooked noodles. Maybe they were in a rush and they just whipped it out before it was done?
The place is really busy so a lot of people are coming in and picking up their second rate food but I’m sure if they had a choice they would go somewhere else. The CASHIER copped a bad attitude! Not real bad but she just didn’t seem like she wanted to be there. There was clearly some new people working behind the counter. I didn’t see anyone out cleaning the dining area like I always see at the other panda express locations, but it wasn’t really dirty so maybe I just missed their cleanup schedule.
I have made comments to upper management through their surveys that are well worth completing. I believe that upper management pays attention to the comments, and I have noticed some changes in the locations that I frequent often, noticeable changes for the better.
At this location there’s a difference with the teriyaki chicken. It’s a mainstay of panda express menu. Usually there’s a tray filled with large pieces and the servers cut the portions with a large knife right before they serve it. Here something different was going on. They had tiny little pieces all chopped up in a bowl and it was rather like some kind of shortcut.
But getting back to the portions once again I took some pictures of my bowl, which granted is only about $8.50, but the bowl was barely filled. That’s very unusual, at all the other panda expresses they give you a heaping portion of the side dish and the entrée. Perhaps I didn’t look hungry enough :-).
Anyway, this is my the second trip. I’ve eaten there at the Kitzke store and both times they have produced skimpy portions. Personally, I will not return to that store ever again if I don’t have to. I would rather drive across town to one of the better locations. I don’t know if they’ll ever fix the problem because I really hope I never go back to that store, it’s so disappointing when you don’t get good quality or good quantity.
Hopefully this is not some trend that other stores begin to reduce servings, but I’ll find out the next time I go to one of the better locations.
… moreThere is quite a bit of uniformity in the type food however there’s also a great variation. At the store, they kind of skimp on the food when they’re scooping up each dish they don’t necessarily fill their scoop or the bowl. It’s kind of a shame, but apparently they’re being trained to cut back. Reduce servings, save money for the overhead of the business. I guess if you never went to the other panda express stores you wouldn’t realize that you were being cheated on your portions. But more on that later.
The quality of food is also variable. You would think each store would be able to cook their chow mein dish the same way. But this store the noodles are dry. The vegetables are barely cooked and it’s like eating a mouthful of half cooked noodles. Maybe they were in a rush and they just whipped it out before it was done?
The place is really busy so a lot of people are coming in and picking up their second rate food but I’m sure if they had a choice they would go somewhere else. The CASHIER copped a bad attitude! Not real bad but she just didn’t seem like she wanted to be there. There was clearly some new people working behind the counter. I didn’t see anyone out cleaning the dining area like I always see at the other panda express locations, but it wasn’t really dirty so maybe I just missed their cleanup schedule.
I have made comments to upper management through their surveys that are well worth completing. I believe that upper management pays attention to the comments, and I have noticed some changes in the locations that I frequent often, noticeable changes for the better.
At this location there’s a difference with the teriyaki chicken. It’s a mainstay of panda express menu. Usually there’s a tray filled with large pieces and the servers cut the portions with a large knife right before they serve it. Here something different was going on. They had tiny little pieces all chopped up in a bowl and it was rather like some kind of shortcut.
But getting back to the portions once again I took some pictures of my bowl, which granted is only about $8.50, but the bowl was barely filled. That’s very unusual, at all the other panda expresses they give you a heaping portion of the side dish and the entrée. Perhaps I didn’t look hungry enough :-).
Anyway, this is my the second trip. I’ve eaten there at the Kitzke store and both times they have produced skimpy portions. Personally, I will not return to that store ever again if I don’t have to. I would rather drive across town to one of the better locations. I don’t know if they’ll ever fix the problem because I really hope I never go back to that store, it’s so disappointing when you don’t get good quality or good quantity.
Hopefully this is not some trend that other stores begin to reduce servings, but I’ll find out the next time I go to one of the better locations.
Cathy Tirona
Panda Express is a go-to for us. We went during the dinner hour. Everything is fresh, this does in crease your wait time. Dinning room was clean, their drink station needed attention. It is worth the money.
… moreAnn Co
Shrink-flation is real. Don’t let them do it to you! Make sure you ask for what we are used to getting. I will literally still be hungry when I’m done eating this.
… moreSkyla Lopes
Literally the smallest portions I have ever received. A KIDS container for my extra side??? Ridiculous. Also, some of you need to learn to do your jobs and just take a second and LOOK at the order. Having to continuously say or come back because I’m missing something is fine as a quick check once, anything more and you’re just being lazy. Look at the order before handing it to the customer
… moreJennifer Lugo
Went here for lunch (take out) got all the way home and when we were eating noticed the honey walnut shrimp tasted funny. We took it out to look at it and the bread on the shrimp was MOLDY. We drove all the way back (with the entree in hand) and after much debate they only gave a partial refund. Side note the rice here is always undercooked, the chow mein is dry, and the workers always have an attitude. Will not be returning and will be escalating the issue.
Food should not be served moldy, this is a health and safety issue.
… moreFood should not be served moldy, this is a health and safety issue.
Scott Sigstad
Food is good. The servers are not very personable, never smile or pretend they are happy you are there. It is always clean.
… moreDominique Swanson
Friendly quick service. They were busy but worked quickly. Food was hot and fresh. Just about as much as I could ask for from a Panda Express. I do wish they had more vegetarian options though. Prices are good.
… moreJesus la maravilla
It’s a good place to eat. But the staff has a way of treating you as if you were asking for food when you pay for your food. If you don’t like dealing with people, please don’t work in places where customers aren’t going to ask you for food, they’re going to pay.
… moreHolly Pinheiro
I love there orange chicken with fried rice and chow main. I just wish they kept the spicy orange chicken all the time.
… more