Jerry Huntington
I would like to take a moment and say thank you to Chipotle (State College) for a terrible dinning experience on 02/27/26 at your N Atherton location. At least seven employees present. one working the front line 6 others standing around, dancing, checking their phones all the while the poor guy working the line (8 people deep) was doing everything he could to keep up while the others screwed around. The restaurant was trashed. None of the table’s were wiped down, garbage overflowing onto the floor, garbage all around the condiment area, the back where they serve food from was a complete mess as was the area where they prep food. It was BAD. not to mention, they were out of a lot of their ingredients. We watched at least 20 people come in and walk right back out. When I called corporate to let them know they just said ok, we’ll look into it and offered me a free drink.I don’t want a free drink. I want you to DO BETTER!. I asked to have the manager contact me and was told they don’t do that.
… moreChris Howell
Ordered 3 bowls, with extra rice, extra cheese, beans, corn salsa, one with guacamole. 2 with lettuce. Got 3 bowls, no cheese, didn’t get guacamole on my bowl, and lettuce on all 3. Received extra nothing. Not to mention ordered chips and queso, received queso, no chips. I was told sorry, we’re out. This Chipotle gives the smallest portions, figured ordering extra would make up for it, it did not. Tried to goto the one downtown, but that place is so packed, and an absolute mess all day everyday, it’s really not worth it. Hopefully one of the 2 they’re currently building will be better managed. Terrible way to spend $40, and drive 20 min home to find out how incompetent one can be.
… moreSunny Tolone
I asked for a burrito and they started to make a bowl. I didn’t notice until a couple of seconds later. When I pointed out that I had asked for a burrito they seemed extremely confused. The way that they responded made it seem like they were blaming me for this mistake. Not to mention this is how they wrapped my burrito… overall typically not good service at this location, wouldn’t recommend.
… morePSU Fan
When I asked for salt on the side, I was told that Chipotle is no longer allowed to give salt to customers. They were very rude about it which seemed kind of odd to me. Then the guy said he personally made the chips that morning and he put tons of salt on them. When I sat down my chips hardly had any salt at all, so I walked up and politely showed him and said would you mind if I have some salt? Another guy in line working said no you can’t. And when I asked again, he looked back at a woman who I assumed was the manager, and she rolled her eyes at him. So finally, I pulled out a $10 bill and said can I please just buy some salt this is ridiculous that you won’t give it to me. And the guy behind the counter said I’m not sure if we’re allowed to sell it to you. Finally, the manager gave him some salt and they charged me $1.50 for salt that should’ve already been on the chips in the first place. It was shocking how rude they were. And I have no idea why. Anyway, I would never go back to this chipotle but I do love the food in general.
… moreKhadija [Khay] Shepard
This was one of the worst Chipotle Bowl I ever had. The beef was mainly gristle. I had about 10 pieces of gristle. The brown rice was hard. The chips were stale. The chips had been sitting for hours. The tortilla chips tasted old, and they were hard to bite. I threw the entire bag away. I am completely disappointed in the food I was served. I have no interest in spending my money on poor quality food.
… moreAlexander Merrell
probably the worst chipotle you could choose to go to, consistently horrendous portion sizes (even for chipotle) and for an out the door cost of $17 with a bag of chips I honestly would say you’d be happier at the Qdoba 200 feet away.
… moreAA
First time I came here it was messy, disorganized, and the staff were rude. I left thinking I’d never come back and would just go to the downtown location instead.
I decided to give this place another chance today, thinking maybe it was just a bad day before. It wasn’t. The rice in my bowl was literally undercooked and hard. Completely inedible.
Two bad experiences is enough. Not coming back.
… moreMichael S
This is the worst chipotle I have ever had. I usually order but sometimes go there. When I order it the bowl is soaked with a pool of liquid on the bottom of the bowl, and they barely give any food. The bowl is half full. And 3 out of 5 times they forget an item that I ordered. They spend more time wrapping my tortillas like peppers than they do on the bowl. I usually get carnitas and most of the time it’s all fat. The chips are usually stale. I can’t wait to go back home to Philly to have actually good chipotle. This place needs a whole overhaul on their workers.
… moreMaxwell
Dude what an absolute mess of a place. Nothing was cleaned up, there was trash everywhere. Nothing was restocked (ie any of the three napkin holders, the teas, etc.) The cash out area had cards everywhere and tossed about. The pico they used looked days old and they didn’t have fajitas. I’ve never been to a Chipotle where they just didn’t have an idea I wanted. Also the rice was hard- it wasn’t cooked fully.
Just an overall wild experience
… moreAdnan Aldamrawi
I don’t usually write reviews, but I felt compelled to write this as I couldn’t bring myself to even finish the Burrito I ordered. The rice was genuinely not cooked at all, it was hard to bite through and hard to swallow, and lacked flavor. I paid extra for a large bag of chips but never got one. I also ordered a coke but got a different drink instead. This is ridiculous.
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