QDOBA Mexican Eats

  4.2 – 531 reviews   • Mexican restaurant

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QDOBA is a modern fast-casual restaurant with a warm, inviting atmosphere with freshly prepared, customizable Mexican-inspired cuisine. Visit QDOBA if you are looking for a family-friendly Mexican restaurant offering flavors everyone will love. Enjoy made-to-order burritos, bowls, quesadillas, nachos, tacos and more – all made with quality ingredients, including flame-grilled adobo chicken & steak, slow-cooked brisket birria, and fajita veggies. Whether you’re dining in, picking up, or catering your next event, build your entrée exactly how you want with flavorful salsas and toppings like hand-crafted guacamole and famous 3-Cheese Queso. Stop by QDOBA today or order online for pickup or delivery to enjoy the best Mexican food in town.

A menu of customizable Mexican food served in a modern restaurant, plus takeout & catering.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery QDOBA Mexican Eats 54311

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Reviews

Dark Myth
This location has gone through a lot of up and downs. Currently it alright but depending on whose working they need to improve. Example my burrito was not wrapped tightly leading to it coming apart after getting home. Also the protective foil is not always wrapped entirely around the food leaving the food completely exposed in the bag. Example I’m uploading what it looked like when I got home. Also at times with some of the employee’s there’s a limited amount of English they can understand so they can become confused at times what you’re asking.
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yesenia
i came with my friends during lunch time and we mobile ordered ahead, we came a bit earlier so we just sat down and waited for our orders to finish. when other people were waiting for their orders the workers would just tell them they’d be ready shortly. but once my friends and i walked over to pick up our orders we were stopped and told to “show confirmation we bought it” this felt targeted since like i said, no one before us was told to confirm anything or show proof of their mobile orders. this is so unprofessional and weird behavior.
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Airrie Adrienne larry
The first two times I came was perfect. The last 3 times I came my order was stolen. They remade it but it wasn’t double meat. The manager said I could call to have my order kept in the back. I called and was placed on hold and then hung up on. I called back twice more and was hung up on as well. I will never go back to this location. Absolutely terrible.
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Akasha Brown
Chipotle for sure. from protein to quality of food. I tried them both within two week of each other before I made this review

Update : I was compensated for my meals and the management went above and beyond. Very good food
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Lindsey Malliet
I understand that places are short staffed and everyone is very stressed right now but the quality of this quesadilla is just trash! I have to eat it with a fork. It’s more ripped apart then cut into pieces, the cheese is not melted all the way leading to the inside spilling out into the container, and the employee was SUPER rude !! Very angry/irritated making for an awkward interaction. But it tastes great…
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Christopher Johnson
Staff could not speak enough English to explain order. Spoke over us in Spanish to each other as we tried to order. Male employee came from back area set in the lobby smell like weed. Bad experience
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Crystal Lynn
Very good.. Good options to customize a bowl. I went simple today
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Nathan Renkas
I am/was a long-time (15+ years), loyal customer of Qdoba. For years, the East Side of Green Bay Qdoba was simply unbeatable. They always had friendly service, heaping portions, a high quality of food, and impeccable order execution (never got anything wrong). Then, last year in 2024, I placed a pickup order for National Burrito Day. I placed the order in the morning to pick-up at 5:30pm after my work shift. Upon arriving at the scheduled time, I was disappointed to see that my order was not there, and that it would be at least an hour wait before I received my food. I didn’t understand how placing an order 8 hours in advance could be over an hour late, National Burrito Day or not. At any rate, I for the first time, had a bad taste in my mouth for this Qdoba. I complained and was given 2 free Entres. Thanks! I appreciated the gesture and continued to frequent this establishment.

However, upon a recent visit to the Green Bay East Side restaurant, I was aghast to discover that they had doused my bowl with the hottest, habanero salsa when I had clearly asked for it on the side. This was unacceptable, as it made the food uneatable. I called the restaurant and received basically something unintelligible over the phone about bringing the order back. Screw that, I didn’t have the time or energy to drive back. I decided to take my complaint to the top, and submit a complaint through the app. I NEVER received a response to this day, and this was well over 3 months ago.

As time when on, I continued to get Qdoba at the West Side of Green Bay store. They aren’t great but mostly got things right. Well, just a few days ago, I was told that I had a free entre expiring in the app. I decided to use it and was near the East Side restaurant, so I placed my order there. When I got the order home, it was doused in habanero and verde salsa, again rendering it way too spicy to eat! I ask for these salsas on the side to dip chips in in a controlled manner. The order slip that the employees should have been able to read, clearly stated that these salsas were to be put in cups, on the side. I was furious that this same restaurant made this mistake again. I called them and tried to explain the issue, but the manager/owner did not comprehend English that well. He told me again to bring in the bowl and he will give me a new one. I drove 15 minutes back to the restaurant to get a replacement. Once there, it literally took me like 3 minutes to explain what the issue was, AGAIN! They didn’t quite understand. Eventually, they handed me a bag of chips and the 2 salsas I wanted on the side. I couldn’t believe what was happening! I had to reiterate that I wanted a new bowl made because they ruined the first one with the salsa on it. They FINALLY figured out the issue and then made me a new bowl. Defeated, I took the new bowl home and sat down to eat it. Upon eating the food, I realized that they left out the guac and meat entirely!! I just had to laugh at that point. They essentially chased me out of the store with a bowl full of cheap ingredients because they couldn’t be bothered with the issue.

I feel bad honestly. I assume ownership at this location changed at some point and the quality and service went down with it. I will continue to avoid this Qdoba like the plague and would advise others to as well. I am actually hard-pressed to give any Qdoba my business after the way I have been treated there recently, especially after being a loyal customer of over 15 years.
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Trip
Man I love the nachos, but quality consistency has been going way down. I used to come here 3 up to 4 or 5 times a week, but now every other time I go to this location they forget the meat, beans, or Pico, 2 MAIN ingredients that you put in first, are regularly forgotten.

I work, I don’t have time to check my food at pickup then wait for them to remake it my food properly, especially when it’s consistently messed up. I let it go because email support would help out, but now they want me to slush around my nachos every time I go there to see if it was made right, I don’t need 2 free entrees, I need a correct order or my 1 entree refunded, heck it can even be a partial refund or % off next order, i don’t have another 25-30 minutes to drive back, or 15 minutes to wait, that’s the whole point of pickup!!!!!
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James Soun
Good food but disappointing when you order the lodes tortilla soup and get just a bowl of soup or queso and chips and you get a little bag of tortillas.
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