Comfortable, cozy neighborhood place. Fresh scratch kitchen featuring an eclectic menu Great entrees, Delicious Gourmet Burgers, Artisanal Pizza, hand crafted sandwiches. Great apps and starters. Some of the best craft beer available. An excellent selection of wines and full bar. Something for everyone
Cool, cozy hangout offering American small plates, boutique wine & craft beer.
Address and Contact Information
Address: 47 W Main St, Goshen, NY 10924
Phone: (845) 360-5253
Website: http://www.craft47.com/
Menu Photos
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Reviews
They were unaware of how to pay the bill by rounds, so everything was on a separate check (Which would not have been an issue until someone offered to pay for us and then she seemed to have gotten annoyed). We ordered food and it was extremely bland. No flavor and we needed to go through a lot of salt and pepper in order to digest it. The final straw was after saying thank you and paying our tab. (In addition to tipping an hour before the bar closed…)they started cleaning and wiping down and shutting down the counter. As we walked out the other staff member followed us out and slammed the door shut behind us. This was a Friday evening and such a terrible experience and we will not be returning back to this restaurant. We ended up going next-door to the brew. If you’re looking for good quality, food and friendly service, this may not be your place to go.
At the end, a 20% gratuity was added without notice. When we questioned it, the waitress became confrontational, even threatening to call the police if we didn’t pay the full amount. She also made an offensive, racially insensitive remark, which was deeply upsetting. (Telling us to go to our country.) We continued to ask for the owner/manager so we could discuss directly with them. The waitress danced around the issue “I don’t have her number or they are too busy at the other restaurant.” We finally got a phone number but the owner didn’t pick up after 2 attempts. Any effort at reconciliation was futile as the waitress simply stated “it’s pay all of it or get arrested.”
We paid the $370 bill just to leave and put this tasteless experience behind us. Truly terrible service and behavior — avoid this restaurant at all costs. Or I would urge you to read the other similar reviews. After reading the owner’s tactless comment, it is apparent that customer service is not their forte. She wasn’t even present and has conjured up a story in her mind just to escape accountability. As another review is titled “felt like we were part of an experiment in how NOT to run a restaurant.”
On a positive note, we had a really pleasant experience at another restaurant the next day and this is how the server treated us 🙂 What a difference it makes!
We’ve been here a few times since moving to the area three years ago and keep trying to give it another chance despite it getting worse with each visit. This one will be the last.
To put it bluntly – the food is overpriced and just bad. The $20 medium rare burger (a bare burger is $14 but you pay for every topping including cheese) came out well done and, on the outside, was just an absolute piece of charcoal. It tasted like a campfire. The bun was stale and completely fell apart the second I picked it up. I fully believe that the fries were days old and just refried, soggy and flavorless. The entire meal was basically inedible. The chicken wrap was just soggy drippy mush.
There was only one server there tonight who I’ve seen there before and who I believe is the one being called out in other reviews for being really rude – and I have to say, my experience was consistent with these reviews. This place is pretty busy – almost every table had kids under 5- I’ve waited tables and do get that this is stressful. I get that this is probably a difficult shift but this server just let every bit of stress just fully show and was straight up nasty to customers. If the service or the food were at all acceptable I’d either give a higher star review or not review at all just to not smack talk a business, but this was a lot of $ to spend on inedible meals and service where I felt like they were angry at me for being there.