Chipotle Mexican Grill

  3.7 – 537 reviews  $ • Fast food restaurant

Social Profile:

Chipotle Chino is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Chipotle Mexican Grill 91710

Hours

Friday10:30 AM–11 PM
Saturday10:30 AM–11 PM
Sunday10:30 AM–11 PM
Monday10:30 AM–11 PM
Tuesday10:30 AM–11 PM
Wednesday10:30 AM–11 PM
Thursday10:30 AM–11 PM

Address and Contact Information

Address: 12188 Central Ave, Chino, CA 91710

Phone: (909) 539-0547

Website: https://locations.chipotle.com/ca/chino/12188-central-ave?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=2261

Order and Reservations

Order: Order online

chipotle.com

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Reviews

Rakiya Dawson
I came right before closing. The cook himself came out to prepare my bowl when I was contemplating leaving. Malik packed my bowl to perfection. The manager is always smiling and pleasant at this location as well. I received excellent customer service tonight. Ty 10/26/25
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Senitos Bartimier
Pushed it all to one side so u can see how much it really was paid 4 dollars extra came put to 22 dollars for this from door dash this location is saving alot of money and the manager is pocketing it instead of ordering enough product
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Levi Wolf
I often come to this chipotle, As I am local to the area. This evening I was in there picking up dinner was greeted. Promptly looked around. Store was clean customers look happy., The five gentlemen working this evening we’re all busy, Once it was my turn, I was taken care of by. I believe his name was Ryan. He was friendly was smiling. The whole time seemed to be enjoying his job.

Appreciate the customer service that I received tonight. Five star rating for each one of those dudes.
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Bouquet Boss
I ordered EXTRA EVERYTHING on my bowl through the mobile, I showed up during 11am hour & the 2 young guys were too busy distracted cussing & talking about NFL football that they missed ingredients on my bowl. They skimped so bad it didn’t even fill up. I was peeved so bad. Paying Almost $13 for a bowl & they couldn’t do their job properly or professionally? Called to talk to the manager & I got a call center. Extremely ridiculous. Their workers need to be held accountable and trained properly. Customers pay for quality food and should receive it. PERIOD!
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Jason Wang
I had worst experience at this location last Friday. I have been ordering food from this location about four years, I never had any bad experience until last Friday, the store manager/supervisor a Latino lady are so mean and with extreme bad attitude to me/customer. I came in person ordering food, the guy helped me is about ending his shift, I heard him told Latino lady ” this is last person I will help and I am leaving after this customer. After ordering food, I scanned my reward card and heard beeping sound it go through,the balance does not change, I have my free entree reward. The guy raised up his voice and told me, you should tell me you had a reward, I told him back”This is first time I heard this, if you don’t know how system works, you should asking someone know how to use it” with normal voice. Suddenly this mean Latino Lady stepped in with extreme lound voice, told me” take your food and get out” I responded back, I gonna pay for my food with reward and pay differenc, and she keep yelling me” I don’t want your money and get out” she definitely is out of control, I started recording what her actions on my phone for my protection. Is this the way you treated customer, she needs learning from other fast food chain such as Chick Fila, which had best customer service experience. I will also report this incident to Chipotle headquarters, I am demanding formal apology from this store.
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Emily Cabrera
Made eye contact multiple times with several employees AND THE MANAGER while I waited to pick up my order that was just sitting on their counter. They weren’t busy, just collectively chose to ignore me while they chatted with one another. When I got home I found that my kids quesadilla was just 2 empty, cold tortillas. And my “extra lettuce” bowl didn’t have much lettuce. All food was cold despite me arriving earlier than the scheduled time to pick up. Very disappointed. I’ve been to this location so many times and have never had an experience this terrible.
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Anthony Chan
Employees have poor training. I had to remind the girl at the cash register that veggie bowls come with guacamole included. She had to talk to her supervisor, because she was unsure. Didn’t even get an apology and the brown rice wasn’t even fully cooked. Also, the chips weren’t separated properly and the tables weren’t clean.
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Tanner Naas
This restaurant can’t even put the right order in the right bag. My bag from my online order had my name and order on it. I bring it back home, open it up, and find some other person’s order with their tag right on it. Employees taking two seconds to read the labels would have avoided this, but now I have to eat Danny G’s order with a crap ton of sour cream.
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Sandra Mendes
We got there around 6:30 and they were running low on everything. They had no steak and last of brown rice. Very disappointing. Tables all dirty. Where’s management?
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Asia Stewart
first off there was only one person working the line. going very slow they didnt have many protein options and if you wanted something they didnt have you had to wait. overall the customer service was good. the station was very dirty and this isnt the first time i went to this location and it was dirty. for some reason the food at this location isnt as good as the others the steak was raw. i had a side of guacamole and it was spicy. the rice was water down. they need to work on the food quality and cleanness of their business
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