Will J.
Very poor service. Ordered 1 breakfast sandwich To Go (with no customization); and it took 21 minutes from the time the order was placed to being ready for pick up. When I politely inquired what happened or why it took so long, they explained to me that they make the order based on “Ticket Time”, and not based on the when the order was placed relative to others. So, if I ordered first, but then 12 people after me order an avocado toast (or similar) for example, they will make all those first, and I would have to wait, which I did. I saw at least 6 people who ordered after me pick up their breakfast orders before me. It was only when I made my presence known (again) that I was still waiting, that they started to make my one (1) breakfast sandwich. It was obvious they forgot, which I can understand – we are all human. However, it’s better to be honest with customers and say you “missed it” “or “sorry!”, than expounding on a technicality, which doesn’t make sense at all. If it was a very large order, maybe. But not for 1 breakfast sandwich with no customization. Will order my breakfast elsewhere moving forward.
… moreL. R.
We met others here to grab dinner before heading out for the evening. The counter servers were kind and attentive while offering any specials we could do when ordering our food. The food was prepared quickly and was good. We had sandwiches, flatbread pizza, Mac and cheese with drinks. There was also a hot chocolate that looked really good. The only disappointment was when there was a guest shouting out vulgar language, the staff was unaware until informed by other patrons sitting and having to listen to these verbal outbursts until the person was finally removed. This made some very uncomfortable while dining at this restaurant.
… moreAngela Cardenas
I was helped by Marissa and she was so sweet and amazing we had a problem with our food and she fixed it with no hesitation even went above and beyond and I couldn’t have asked for a better service thank you so much Marissa ! You were amazing !!
… moreMell Rosandich
This particular location is always pretty busy. Today, we went with the Madagascar Vanilla Latte , Asiago, and Plain Bagel. It was $14 total. The bagels were good and so was the latte.
… morekim lattin
After placing my order & paying for it the girl didn’t tell me that I was to pick up the food all the way down at the end of the bldg where a sign was posted that said, “online orders”, so I sat at a table & waited, & waited, & no one called my name( the girl that took my order asked for my name) so I walked down to where it said online orders & asked, ” where do I pick up my order?”
It was there & they were kind of rude when I asked for butter.
… moreJimmy Fung
Nice large location with friendly staff and good food. My chair was a little rickety, but other than that, it was a nice location you would expect from the chain. Will stop by again if I am in the neighborhood.
… moreangel C
Just ordered Pecan Braid , new recipes. I don’t understand why this desert can’t make whole piece, must be cut to half? Is original makes chef work more? ????? I don’t like half piece stuff or 1:3, 1/4 ?
… moreBrad Bandit (Imperialist Iced Tea)
One of the best Paneras in the area. Consistently good quality food and good service, save for a few screw ups with their system when I was picking up Doordash orders from them. I’m sure that those have been rectified by now.
… moreCynthia Aguilar
Well it’s Panera Bread not the Four Seasons. So I guess when I order a chicken noodle soup and a BLT but receive broccoli cheddar soup and turkey blt with avocado, I shouldn’t be surprised. Silly me not checking my receipt before I walked out of the store. It was a half hour before closing so I assume everyone was in a hurry to get out of there.
… moreRon Loscalzo
Unfortunately, the service staff made a big deal over changing a heel to a regular piece of bread.The prices are exorbitant so a small gesture like this leads to a review like this listens to be straightened up.
… more