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There’s a Burger King® restaurant near you at 1350 Bellefontaine. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Wapakoneta, OH serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Well-known fast-food chain serving grilled burgers, fries & shakes.
Address and Contact Information
Address: 1350 Bellefontaine St, Wapakoneta, OH 45895
Phone: (419) 302-1115
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Reviews
Lady Posh
EST. 3:40pm today. Drive thru. Young male employee acted like customer was a burden and didn’t like working. Must’ve had a bad day and decided to take it out on customers. Ordered 8 piece mozzarella asked for marinara cup (since one automatically comes with a 4 piece). Didn’t receive extra cup nor receipt. Went in and asked for the cup only to be responded with attitude from drive thru employee that it only comes with one. I said I thought I was charged because I asked for an extra. He said no I wasn’t. Again no receipt provided to me. So I couldn’t check. I asked if 2 comes with 8 piece since 1 comes with a 4 piece. He said no. Only one cup. I was refused an extra cup (since 1 cup doesn’t handle 8 piece). I looked online and it says 2 cups is supposed to come with an 8 piece. I called spoke to Joe the manager. He said there used to be a sign that said no more 2 cups for 8 piece. He refused me an extra cup. After I paid almost $17 for 2 meals. I thought I saw on the screen I was charged for an extra cup, but I wasn’t given a receipt. I think this screams desperation on Burger Kings side for charging the prices they do and doing everything they can to squeeze every penny from people while shorting them. Also, the manager and employees should learn to give out receipts while also showing good customer service skills.
… moreCarey Tulik
Customer Service pour! ran out of cheese at a burger joint. How do you even do that?
I walk in. There’s a young man telling me I have to use the kiosk! now their is a older older woman suffer through the kiosk and her grandchildren helping her! I want to order cheese for my chicken the kid takes 10 minutes to think about oh yeah, we’re out of cheese. That’s why it’s not on the kiosk and then I said can I get an extra barbecue sauce in place of the cheese please because you have no cheese. Another gentleman said yes then the other guy wanted to fight and say I didn’t pay whatever they charge for some barbecue sauce or cheese and I can’t give you more bbq sauce. i’m sorry I didn’t run out of cheese. That’s your fault. Have some Customer Service throw in a freaking barbecue sauce and then on top of it he got aggressive like you want to fight me and I’m like all right. I’ll just write you a review as I’m looking at the reviews, it’s a pretty poorly run Burger King, this is a popular free way exit. a lot of other choices skip BK.
… moreI walk in. There’s a young man telling me I have to use the kiosk! now their is a older older woman suffer through the kiosk and her grandchildren helping her! I want to order cheese for my chicken the kid takes 10 minutes to think about oh yeah, we’re out of cheese. That’s why it’s not on the kiosk and then I said can I get an extra barbecue sauce in place of the cheese please because you have no cheese. Another gentleman said yes then the other guy wanted to fight and say I didn’t pay whatever they charge for some barbecue sauce or cheese and I can’t give you more bbq sauce. i’m sorry I didn’t run out of cheese. That’s your fault. Have some Customer Service throw in a freaking barbecue sauce and then on top of it he got aggressive like you want to fight me and I’m like all right. I’ll just write you a review as I’m looking at the reviews, it’s a pretty poorly run Burger King, this is a popular free way exit. a lot of other choices skip BK.
Kassi Alberts
Went through drive thru..would not honor the 3 for 7 deal. I’ve been to numerous Burger King’s throughout Ohio never had this issue and then went up to the window and asked to add an onion ring to my order. He told me that he would not take an order at the window and I .throughout Ohio never had this issue and then drove up to the window and asked to add an onion ring to my order the young boy with glasses at the window was EXTREMELY rude/ unprofessional!!!! He told me that he would not take an order at the window, and I had to go all the way around, even though there was no other vehicles there at all!! Asked for no tomatoes and you guessed it!!!
… moreR. Negron
Subject: Denial of Service to a Truck Driver – Unprofessional Behavior
Good evening,
I am writing this complaint to formally report an incident that occurred tonight at your Burger King location.
At approximately 9:33 PM, the lobby was already closed, so I attempted to order at the drive-thru window. I am a professional truck driver operating an 18-wheel truck, which by law and safety regulations cannot enter the drive-thru lane.
I parked my truck safely next to the Burger King and walked to the drive-thru window to place an order. I politely explained to the employee/manager on duty that I am a truck driver and that I am unable to use the drive-thru due to the size of my vehicle.
The response I received was dismissive and disrespectful. I was told, with attitude, that I would not be served unless I had a car. Despite calmly explaining my situation, the employee refused service and closed the window in my face.
This experience was extremely disappointing and unprofessional. Truck drivers are the very people who deliver the products and supplies that keep restaurants like this operating. Being denied service simply because I drive a commercial vehicle is unacceptable.
I am submitting this complaint so that the store manager and franchise owner are made aware of how customers—especially professional drivers—are being treated. This behavior does not reflect good customer service or the values Burger King promotes.
I hope this issue is addressed and that proper training and guidance are provided to staff to prevent this from happening again.
Sincerely,
Professional Truck Driver
… moreGood evening,
I am writing this complaint to formally report an incident that occurred tonight at your Burger King location.
At approximately 9:33 PM, the lobby was already closed, so I attempted to order at the drive-thru window. I am a professional truck driver operating an 18-wheel truck, which by law and safety regulations cannot enter the drive-thru lane.
I parked my truck safely next to the Burger King and walked to the drive-thru window to place an order. I politely explained to the employee/manager on duty that I am a truck driver and that I am unable to use the drive-thru due to the size of my vehicle.
The response I received was dismissive and disrespectful. I was told, with attitude, that I would not be served unless I had a car. Despite calmly explaining my situation, the employee refused service and closed the window in my face.
This experience was extremely disappointing and unprofessional. Truck drivers are the very people who deliver the products and supplies that keep restaurants like this operating. Being denied service simply because I drive a commercial vehicle is unacceptable.
I am submitting this complaint so that the store manager and franchise owner are made aware of how customers—especially professional drivers—are being treated. This behavior does not reflect good customer service or the values Burger King promotes.
I hope this issue is addressed and that proper training and guidance are provided to staff to prevent this from happening again.
Sincerely,
Professional Truck Driver
Morgan Woehler
Kitchen staff eating food while preparing my food , staff wasn’t available for sauces or utensils horrible customer service.
Poorly cleaned lobby couldn’t sit comfortably to eat crappy food that was cold. Music from kitchen was blasting from staff.
Definitely been to better locations!
“ At BK Have it your way… you rule “ doesn’t seem to apply to this location
… morePoorly cleaned lobby couldn’t sit comfortably to eat crappy food that was cold. Music from kitchen was blasting from staff.
Definitely been to better locations!
“ At BK Have it your way… you rule “ doesn’t seem to apply to this location
jason hyde
Never had a problem there. Good food a good customer service. Sometimes they are slow but the wait is appreciated for fresh food.
… moreDCL
Ordered a double whopper with no cheese. I stated it and repeated it slowly. Got home and- you guessed it: nasty plastic, American cheese stuck between the two patties. Called the manager and he said I would have to drive 20 minutes to get my $7 refunded. If they won’t make it right, I will not return. And if they are so incompetent that they cannot process a very simple order, I guess I’m left to ask why I would want them handling my food to begin with.
… morePenny Barth
We had ordered senior drinks at this establishment yesterday and received them. No issue. The young man who waited on us today said their was nothing but a value drink and promptly turned away. He had no interest in even investigating. Very rude. We won’t be back.
… moreSarah Johnson
Absolutely terrible visit. The women taking our order in drive thru was very rude and refused to give us ranch at the window so I had to park and come in. When I got inside there where no registers, only kiosks and they made me ring up 1 pack of sauce.
… moreJ. M.
The manager or supervisor needs to learn what a reasonable level of volume is to be playing music at. Some rather lame music was being put on blast at this Burger King, and while I understand musical taste varies, there is no reason to turn up the volume so loud that it competes with people trying to speak loud enough to place an order or have a conversation amongst themselves. If she wants to go deaf from that music, she needs to buy some headphones and do it to her own ears and not everyone else’s.
… more