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Fast-food burger chain serving sides such as chili & baked potatoes.
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Reviews
Dara Stern
Something is always wrong at this location. Currently their drive-thru speaker is not working so you have to order at the window which means everyone in line is waiting for the one car that can only place one order and wait, at a time. The last couple visits which I spread out over months, the soda was flat, which they did not warn me about the speaker and then were weird/unhelpful about when I wanted to exchange it for something else. Probably the worst location in Rochester, which is funny because it’s in one of the best neighborhoods and the other fast food locations in this area are top-notch.
… moreJessica K
Customer service was extremely poor. I went through the drive-through around 8:10 p.m. and experienced an unbelievable amount of attitude from the employee assisting me. I ordered only three simple items, yet I was made to feel like I was a major inconvenience. When I asked her to list the available sauces (I don’t often frequent Wendy’s), she responded, “They’re on the menu,” even though the text is extremely small and partially covered by snow. After I explained that I couldn’t see it, she listed the sauces so quickly that they were difficult to understand. There was no politeness or effort to be helpful; just rude behavior. When I pulled up to the window, not a single word was spoken to me. The employee only gestured for payment and then handed me the food without any interaction. Overall, it was a very unpleasant experience.
… moreRyan Wirth
Clean and quiet. Very friendly staff food was prepared quick and was real good. Fries were hot and crispy.
… moreMike Storm
Their dollar biscuits were incredible while they lasted but generally I find their regular combos to be too expensive. In 2025 they want 4.50 for the same bacon cheeseburger that used to be 99¢ in 2013. I know that’s almost 13 years but more than 4x the price for lower quality food? Sadly I will only go to Wendy’s if they have a good deal now.
… moreBlu Ballz
I am flabbergasted that this restaurant is still in business. Congratulations Wendy’s East Rochester i just got the worst hamburger in my life. This poor excuse’s for a single was so overcooked that a dog wouldn’t eat it.
Now u know why this sorry establishmentc
… moreNow u know why this sorry establishmentc
J Hoover
Employees were awesome
Food was good
Has wall to wall STICKY 1980s carpet
Now ambiance doesn’t matter at all when it comes too fast food restaurants, but sticky carpet crosses that line.
I’m not looking for anything fancy the cheapest linoleum money could buy would be fine as long as it didn’t stick to my feet and squelch like I was walking through the swamp of despair.
Entering the places like walking back in time, except for the prices unfortunately those appear to be from the future.
… moreFood was good
Has wall to wall STICKY 1980s carpet
Now ambiance doesn’t matter at all when it comes too fast food restaurants, but sticky carpet crosses that line.
I’m not looking for anything fancy the cheapest linoleum money could buy would be fine as long as it didn’t stick to my feet and squelch like I was walking through the swamp of despair.
Entering the places like walking back in time, except for the prices unfortunately those appear to be from the future.
Milek Vargas
The customer service makes this Wendy’s location unpleasant and the service is unacceptable. They forget things a lot and employees give attitude like it’s your problem. I pay for this food with my hard money the least they could do is get the order right and be kind. The past month I work late closing shift and get out of work between 9 and 10 pm and I just want a quick dinner, lately the service is awful. Here’s a couple issues: I place a mobile order and they stopped serving frostys at 10pm?!! Forget my drink, Seem to not put cheese on chili(cost a $1.50) or give any sauce or utensils(how am I gonna eat my chili). Skimped soggy fries. I give them my money and in return I get attitude when I ask for food I paid for. I understand people forget things, I get it we are human, but I’ve been coming to this location for quite some time and it’s been happening often. The service is unacceptable and unprofessional . I wouldn’t recommend going to this location unless you like to experience dissatisfaction.
… moreSerina Jones
They can definitely make a baconator fry!!! They actually give you the bacon and cheese amount that is supposed to be on the fry
… moreToni Brown
Not happy!! I visit the area monthly for an appointment and today I had my 4 year old granddaughter with myself and my mother we travel 3.5 hours here, a verbal fight breaks out between employees, swearing ridiculously. The manager did come out and talk to us, but seriously do better
… moreKelly W
Not sure why Wendy’s in the Rochester area are always such a hot mess…. It’s fast food. Why would it take me 12/15 minutes to get cheese fries. Restaurant not prepared for customers? Makes no sense.
… more