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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Saturday | 6 AM–10 PM |
| Sunday | 5 AM–11:30 PM |
| Monday | 5 AM–11:30 PM |
| Tuesday | 5 AM–11:30 PM |
| Wednesday | 5 AM–11:30 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
Order and Reservations
Order: Order online
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Fast Food in Discovery Bay, CA at 14896 Highway 4 – McDonald’s
Looking for Fast food near you? Visit McDonald’s in Discovery Bay, CA at 14896 Highway 4, for breakfast, burgers, fries, and more, or order online!
McDonald’s, 14896 Highway 4, Discovery Bay, CA 94505, US
14896 Highway 4 Discovery Bay, CA 94514 This is the McDonald’s Restaurant at the Sandy Cove Shopping Center in Discovery Bay, CA. It has a prime location right …
McDonald’s | Discovery Bay CA – Facebook
Save on lunch now with the $3 Classic Chicken Sandwich from the new $1 $2 $3 Dollar Menu, so you can splurge on an upgrade later.
Reviews
Abdul Majeeth
Service is atrocious very rude and when asked the team laughed at a customer unfortunately I have to witness it. When asked for a Manger the guys said he is one of them… if McDonald’s really reads this review hope they dons o me this about it. Sorry…. there was one employee stood out with exceptional customer service his Name is Jamal Amazing…
… moreD. M
Customers service is deplorable from Management down to servers. Ordered are continuously messed up. We live 5 minutes from the location and the foods cold by the time we get home. No thank you. We tried to place the seasonal Grinch order. Instead of saying they ran out the girl who worked there just put in an order for something else and didn’t even tell us. We got to the window, no apology, we had them change the order to what we wanted. Instead of giving us the condiments we asked for she gave us the run thing. Thought we had the right stuff finally, left and realized they didn’t. Turned around went back and the idiot manager tried charging us again for their mistake! When we drove up to the next window to the girl who waited on us, the manager came along, gave us the correct order, no smile no apology.
… moreT Shelly
Drink machine is disgusting. See photos. Bathroom floors are filthy. You can see the color difference in my video. The coffee is worth the visit but nobody will acknowledge you as you walk in. No greeting. They expect you to use the kiosks for ordering while they attend to the drive through customers. I waited about 10 minutes, yes for fast food: hash brown and breakfast burrito with an iced coffee for $6.50 which isn’t bad. Burrito: awful in flavor and texture. Hash brown was good. Crispy and full of grease . Coffee was delicious for only $2.39 at medium size.
P – parking: 5/5
P – price: 5/5
S – seating: 5/5
T – time to be served: 1/5
T – time to be acknowledged: 0/5
V – value: 2/5
V – return value: 2/5
… moreP – parking: 5/5
P – price: 5/5
S – seating: 5/5
T – time to be served: 1/5
T – time to be acknowledged: 0/5
V – value: 2/5
V – return value: 2/5
Gabriel Pargeter
Update with 2nd Visit:
Decided to give this place an opportunity for redemption. I placed an order for pick up at curbside. There was a sticker on my burger with all the correct specifics. Even with this being the case, the order was wrong. The burger should have an extra patty and it did not. So, I pull up to the drive through window and the manager decides to aggressively approach the window. No, this was not the same manager from my first review. This place apparently has a way of hiring agro managers. He pretends not to understand what I’m saying but he had an accent, so I asked if he speaks Spanish since I speak Spanish as well. He sarcastically replies that he only speaks Chinese, but he says this in Spanish. I explain to him that my order is wrong and hand him my burger. Then he starts buffering and I have to go as far as to further explain that the burger/order was prepared incorrectly and a patty is missing. Instead of apologizing, he starts lecturing me about how I needed to have ordered a double quarter pounder with cheese deluxe. It took everything in me to not tell him that what he should be worried about is teaching his employees to actually read the orders before preparing the food. I bite my tongue and he asks me to go to the next window. Then, to add insult to injury, he decides to park me as though I’m some sort of inconvenience. He brings out a greasy mess of a burger; the bottom bun was literally soggy as all get out. I’ve stopped by because this location is a convenient stop on my way to and from work. It is in a great location. It looks aesthetic enough. The service is just beyond miserable. I was initially surprised the score was so low, but now I’m surprised it’s not lower. Weird thing is that the terrible service has never been from the employees, but from the managers; the one’s who are supposed to be leading by example… the ones the company is trying to replicate by having them lead/train. At this point, this location is a lost cause.
********************************************
Had to repeat my order several times at the drive through. After they take the payment they decide to “park” me. If I wanted to park and wait for food, I’d of gone with curbside. The manager was rude and in dire need of soft skills. Bull in a china shop is an accurate description.
… moreDecided to give this place an opportunity for redemption. I placed an order for pick up at curbside. There was a sticker on my burger with all the correct specifics. Even with this being the case, the order was wrong. The burger should have an extra patty and it did not. So, I pull up to the drive through window and the manager decides to aggressively approach the window. No, this was not the same manager from my first review. This place apparently has a way of hiring agro managers. He pretends not to understand what I’m saying but he had an accent, so I asked if he speaks Spanish since I speak Spanish as well. He sarcastically replies that he only speaks Chinese, but he says this in Spanish. I explain to him that my order is wrong and hand him my burger. Then he starts buffering and I have to go as far as to further explain that the burger/order was prepared incorrectly and a patty is missing. Instead of apologizing, he starts lecturing me about how I needed to have ordered a double quarter pounder with cheese deluxe. It took everything in me to not tell him that what he should be worried about is teaching his employees to actually read the orders before preparing the food. I bite my tongue and he asks me to go to the next window. Then, to add insult to injury, he decides to park me as though I’m some sort of inconvenience. He brings out a greasy mess of a burger; the bottom bun was literally soggy as all get out. I’ve stopped by because this location is a convenient stop on my way to and from work. It is in a great location. It looks aesthetic enough. The service is just beyond miserable. I was initially surprised the score was so low, but now I’m surprised it’s not lower. Weird thing is that the terrible service has never been from the employees, but from the managers; the one’s who are supposed to be leading by example… the ones the company is trying to replicate by having them lead/train. At this point, this location is a lost cause.
********************************************
Had to repeat my order several times at the drive through. After they take the payment they decide to “park” me. If I wanted to park and wait for food, I’d of gone with curbside. The manager was rude and in dire need of soft skills. Bull in a china shop is an accurate description.
Eric Snyder
McDonald’s connoisseur here, you can check my app. This is a top 3 worst McDonald’s I’ve ever been to. They always make you drive around to wait for your “drive-thru” order, but then when you get your food the fries are ALWAYS soggy, cold and just not cooked through. The QPCs come out so greasy that by the time you get to eat it the bottom bun is a soggy mess. And I know the fast food model has switched in recent years, but this is a community with a ton of retirees and I’ve seen multiple get completely ignored and receive zero customer service at the counter because the assumption is they will use the order screens.
… moreMichael
Gone there a few times near closing and every time they are closed way before the advertised times. Update your site, how hard can it be. It shows your hours are until 1130 on Sunday and I rolled up at 10:50 and you guys were all shut down. Not cool.
… moreCelo
On Friday May 4th approximately at 0052 hours while arriving to McDonald’s on the left side of the drive thru I was not even greeted at the Menu intercom. In fact, as I was a breaking to a complete stop, I heard from the drive thru employee asking in an irritated tone, “What you want to order?” Before I can adjust my eyesight to the bright menu, I heard for the second time with a mild aggressive tone, “what you want to order?” Feeling rushed to order, I replied approximately one (1) second later by saying, “I will take a number three (3), please.”
Due to not hearing as quick of an eager response from the drive thru employee, I repeated my order twice. Then it occurred to me that he (the employee) did in fact switched the intercoms from my side to the other side where someone was behind me in line. The employee in fact ignored my order and took someone else’s. I was in disbelief that a newly highly paid McDonald’s employee would act like this. A near 6 figured employee treating customers in such a manner.
So, I gave the benefit of the doubt that the employee didn’t hear me. So I drove up to the first window. As I was second in line behind the window. I then heard, the employee switching back to the intercoms to the side I came from. Asking, with a very disrespectful speech and terminology, “Sir, you gonna order or what? You not saying anything, hello? Hello? Helllllllllllllloooooo? You gonna order or keep playing games?” I didn’t reverse to engage in that kind of unprofessionalism. I kept calm and I had just got done working a 16 hours shift. So I wasn’t going to cook, just wanted to get a meal and go to bed. Upon my arrival to the first window for a form of payment. I observed a darker toned man out of uniform. Not being able to identify, no name tag, didn’t look like an employee that was meeting the character of an employee held to a higher standard.
In reaction of them employee, he escalated the situation by not approaching the window and put a stick shaped figure locking the drive thru window without communicating to me. I don’t know if it’s because I’m a man, Mexican or what. But I just wanted to see if I can take my order at the window due to the lack of communication. But now I felt like this person assumed I was going to rob the place. And I felt very low, I felt disrespected, I felt like a criminal with that kind of behavior presented by the employee.
So, in reaction I drove to next window to speak with a different employee. I failed by getting the same employee who rushed to the second window to confront me and say, “what do you want. You didn’t say anything before.” Again I am in disbelief of the unprofessionalism that the other employees are allowing this man to escalate a situation he created, himself.
In my response, I replied in clear and simple language, “you didn’t give me a chance to order, you quickly allowed someone behind me to order before I can even say anything, can I just take my order here or you’re going to make me go around?” The employee said, “Yupp, you’re gonna have to go around, that’s exactly what you’re going to do.” I replied, “no one is even behind me.”
The man said, “ oh well”. At this point I brought my phone to an eye level position in a calm manner and snapped a photo of this employee. This man was so scared and acted like I pulled out a gun. I didn’t even say anything to this man. But I don’t know if this is his first time seeing a Mexican or what. But I don’t think McDonald’s should hire racist people. I will never go to this damn McDonald’s again.
The photos represent him locking the first window to not engage of any form of communicative contact. Then the third photo is the man not dressed in proper uniform. If anything I should be scared of this man. He looked like he could’ve been just anyone hanging out in the damn restaurant.
… moreDue to not hearing as quick of an eager response from the drive thru employee, I repeated my order twice. Then it occurred to me that he (the employee) did in fact switched the intercoms from my side to the other side where someone was behind me in line. The employee in fact ignored my order and took someone else’s. I was in disbelief that a newly highly paid McDonald’s employee would act like this. A near 6 figured employee treating customers in such a manner.
So, I gave the benefit of the doubt that the employee didn’t hear me. So I drove up to the first window. As I was second in line behind the window. I then heard, the employee switching back to the intercoms to the side I came from. Asking, with a very disrespectful speech and terminology, “Sir, you gonna order or what? You not saying anything, hello? Hello? Helllllllllllllloooooo? You gonna order or keep playing games?” I didn’t reverse to engage in that kind of unprofessionalism. I kept calm and I had just got done working a 16 hours shift. So I wasn’t going to cook, just wanted to get a meal and go to bed. Upon my arrival to the first window for a form of payment. I observed a darker toned man out of uniform. Not being able to identify, no name tag, didn’t look like an employee that was meeting the character of an employee held to a higher standard.
In reaction of them employee, he escalated the situation by not approaching the window and put a stick shaped figure locking the drive thru window without communicating to me. I don’t know if it’s because I’m a man, Mexican or what. But I just wanted to see if I can take my order at the window due to the lack of communication. But now I felt like this person assumed I was going to rob the place. And I felt very low, I felt disrespected, I felt like a criminal with that kind of behavior presented by the employee.
So, in reaction I drove to next window to speak with a different employee. I failed by getting the same employee who rushed to the second window to confront me and say, “what do you want. You didn’t say anything before.” Again I am in disbelief of the unprofessionalism that the other employees are allowing this man to escalate a situation he created, himself.
In my response, I replied in clear and simple language, “you didn’t give me a chance to order, you quickly allowed someone behind me to order before I can even say anything, can I just take my order here or you’re going to make me go around?” The employee said, “Yupp, you’re gonna have to go around, that’s exactly what you’re going to do.” I replied, “no one is even behind me.”
The man said, “ oh well”. At this point I brought my phone to an eye level position in a calm manner and snapped a photo of this employee. This man was so scared and acted like I pulled out a gun. I didn’t even say anything to this man. But I don’t know if this is his first time seeing a Mexican or what. But I don’t think McDonald’s should hire racist people. I will never go to this damn McDonald’s again.
The photos represent him locking the first window to not engage of any form of communicative contact. Then the third photo is the man not dressed in proper uniform. If anything I should be scared of this man. He looked like he could’ve been just anyone hanging out in the damn restaurant.
San Chan Saetern
App says open until 11:30pm. On Sunday. Its 11:06pm and drive through business is closed. You need the district manager or owner… not the assistant lol .
… moreCarmen Jose
We were three minutes early to breakfast, but they refused to serve us lunch. After we came back, they kept questioning our order and told us we had to wait for the food to be ready when we pulled up. The service was terrible and the food wasn’t even worth it. Terrible experience.
… moreAlan Pan
Had a very bad encounter here. My friends and I ordered food around the same time, but my order was still not ready in more than 20 minutes when my friends already finished their food. I asked one employee (sorry I forgot his name; let me refer to him as J) what was going on with my order. The interesting thing happened: when J was about to say something to me, another guy, who later told us he was Charles the manager, stopped J and approached me instead. The manager said “It’s just waiting, simple” then walked away. I was upset but didn’t say anything.
Later when my food was ready, I asked J again what caused the delay and I could have made changes to my order if it was because of a single item. However, the managed stopped J again and told me that everybody had been waiting. This is when we started a heated argument. I was pretty upset with his attitude, and however, he told me and my friend that I was the one having an attitude. Should I not get upset because my food was delayed and I was told to just accept it?
At one point during the argument, the manager told me that “you now have your food. You can take it outside if you don’t like it”. At another point he said “I already said sorry, what else you want?”, even though he never said sorry or gave me an explanation of the delay.
My child was with me the whole time. He was scared by the manager and started crying and asked me to stop arguing with the manager. Later when we were back to our seats, J brought my boy an ice cream to calm him down. It was very nice of J. Not sure why the manager thought he could “handle” a complaining customer himself when J could clearly do a much better job.
It was a disastrous encounter with such a nasty manager. It was once-in-a-lifetime experience. Before we left the restaurant, my child said he never wants to come to McDonald’s again. Nice job, Charles!
… moreLater when my food was ready, I asked J again what caused the delay and I could have made changes to my order if it was because of a single item. However, the managed stopped J again and told me that everybody had been waiting. This is when we started a heated argument. I was pretty upset with his attitude, and however, he told me and my friend that I was the one having an attitude. Should I not get upset because my food was delayed and I was told to just accept it?
At one point during the argument, the manager told me that “you now have your food. You can take it outside if you don’t like it”. At another point he said “I already said sorry, what else you want?”, even though he never said sorry or gave me an explanation of the delay.
My child was with me the whole time. He was scared by the manager and started crying and asked me to stop arguing with the manager. Later when we were back to our seats, J brought my boy an ice cream to calm him down. It was very nice of J. Not sure why the manager thought he could “handle” a complaining customer himself when J could clearly do a much better job.
It was a disastrous encounter with such a nasty manager. It was once-in-a-lifetime experience. Before we left the restaurant, my child said he never wants to come to McDonald’s again. Nice job, Charles!