Michele Stonebraker
I always get small coffee and maple chicken sandwich. Today I received instead bacon egg sandwich. I went back up after getting home to get the correct order the guy at drive thru didn’t understand what I was saying and felt I wanted a free sandwich when I just wanted the correct one. He even made it a combo when I never asked for a combo. Then I had to wait 10 minutes at drive thru for a fixed order and. He refused to come back to the window
… moreNolan Ellis
Stocking and cleaning is clearly not a priority here.
Food was decent for it being Wendy’s
Staff didn’t seem rude like most of the other comments say, they just seem unhappy.
It seems like management needs a change or help.
… moreDenise Sonnenberg
Ordered The biggie bag with 2 burger patties on my hamburger and asked for my burger to have only ketchup and onions. Even went inside to order so there would be hopefully no mistakes. Got on the road and went to eat my burger, it had one hamburger patty, not two like I ordered, it was cold and it had lettuce, tomato and mayonnaise on it. No ketchup or onions in sight. CHECK YOUR ORDER BEFORE YOU LEAVE. OPEN UP YOUR BURGERS AND MAKE SURE THEY ARE CORRECT.
… moreToni
I didn’t receive what I paid for. I waited 10 minutes for a biggie bag. There was already one person they had pull forward, then they made me pull forward directly behind them. After I had been waiting a couple minutes, another person pulled up and they made them park in one of the parking spots. I’m sure they’re looking real efficient on the computer, but they’re not efficient in real life.
… moreRicki Dykes
The Independence Wendy’s on Little Blue Parkway is by far the friendliest and most accommodating Wendy’s I have ever visited. My grandson asked for a specific toy to complete his collection. I was so impreseed and he was so thrilled. The food ordered is always correct and the restaurant is always clean and inviting. Thank you, Managers and Staff!
RD
… moreEdward Dredge
Place was filthy. The floor mats outside and in front of the soda machine was disgusting. You can see where they just mop around the floor Matt’s and do not move them. The soda machine was disgusting. The area where you get ketchup was a mess and had ketchup everywhere. We had to clean our own table. No they were not busy. A lady maybe manager was on her computer and phone instead of helping her staff. A guy manger was talking with her on and off. Some of the employees were standing around doing nothing. I was just surprised because I’ve been into a lot of Wendy’s and again I was surprised!
… moreTangy Gleets
THIS IS THE WORST WENDY’S THAT I HAVE VISITED!!!!!!
It is obvious that I am a burger man. I have had Wendy’s many times and know what I should expect.
It seems like cold to warm fries is how most places run these days; this location does not seem to separate itself from this common standard.
It is a newer place, and it runs like no one gives a damn. Sub-par and over priced. This location is not a good dining choice.
… moreKyle
Well, the service was pretty good…
The location is convenient if you’re leaving Menards or getting gas at QT. Decent parking lot/spaces. Nothing fancy. The people I interacted with were nice, but the food left a lot to be desired. I ordered two Jr. Bacon Cheeseburgers, no tomato, and the order was made correctly, but the quality of Wendy’s has tanked. The patty was about paper thin, seriously, not much thicker than a slice of cheese. The cheese wasn’t melted, maybe because the whole thing was only about room temperature to begin with. The lettuce had a huge spine. Just kind of dismal for a $1.99 burger. Between the two of them I am at about $5 and at that rate I could get a quality burger almost anywhere for not too much more. Unfortunately, while the staff did great, the quality from the brand just isn’t worth it to me.
… moreDavid Marshall
The food was pretty good, I feel like the fries might have been sitting a little bit, but they didn’t taste bad. The chicken sandwiches were hella fresh.
… morelisa mcsparin
Arrived at drive-thru at 7:10 a.m. with all the lights on. The speaker welcomed me and asked for my order.
I gave it to them, no response. Asked multiple times for a response – nothing. Then someone turned all the lights out in both the drive-thru and the lobby.
Thanks – you have a nice day too Wendy’s employee!
… more