Zahara
if i could leave less than a one star, especially for service, i would. i ordered the bacon three cheese philly which includes the philly meat, bacon, three types of cheese, and whatever toppings i choose. as i was watching him make my cheesesteak, i realized there was no bacon, so i politely asked for the bacon to be added. the man who put the toppings on attempted to argue with me stating there was in fact bacon on it. eventually, the lady asked for it back to come and find out there was not bacon on it. the man on the grill then proceeded to throw the bacon down and ask his coworker why i didn’t say anything, when i did. the whole experience was extremely disheartening as i truly love charleys philly cheesesteaks. the service was terrible and the food wasn’t much better. i also tried to reach out via call but their phone number states it is disconnected. very sickening.
… moreNoah Taylor
This place is the best. They always make the food PERFECT and are also friendly. Top quality food. There are Charley’s everywhere, thankfully, and this is a well run one with good character.
I wish I had pics of the Chicken California sandwich combo that I get. It always looks like appetizing art when displayed in the box. They always make it really well.
… moreTennessee Loon
It was pretty filling. Super expensive. Really expensive. Very expensive. The steak tasted okay but the bacon didn’t. I wouldn’t try it again even if offered for free.
… moreSabre
The best mall cheesesteak around. Don’t forget the chedder/bacon fries. Service was fast and friendly. Each sandwich is made to order. Yum
… morematt
Best place in the food court by far and thats a review of someone who works in the building and is here on lunch often.
… moreAmi Ami
As a Mall Rat of the ’00s, I can say for sure that Charley’s is a mall staple and a mall just isn’t a mall without one. Today I had the Old School Chicken Cheesesteak w/Jalepenos, Banana Peppers, Hot Pepper Relish, and Extra Sautéed Onions. I also order some fries and sprinkled them with the seasoning shaker.
… moreEvan Chen
This place is probably the best cheesesteak place in all of Cool Springs. They cook the best perfect cheesesteak that’s can water your mouth, and they make the best cheesiest fries. I would recommend this place
… moreBrian Spriggs
Mid level food. Meat used for cheesesteak didn’t seem high quality. Had a frozen store bought “steak-umm” taste. Had better, had worse. Staff was polite and quick.
… morecesar n
the place was great and i really enjoyed the food.
… more