Javarous Austin
I had placed an order through the app and my account got charged but i didnt get my original order. I waited several mins and made sure I checked in but didnt get anything.The app all of sudden said that it was out of those items. However, I ordered something else and got that. I patiently waited couple days to see will those fund be reimbursed. Im just now coming into conclusion my order was given to someone else. This is also not the first time I had complications here neither. People dont have money to be wasting like that. On the other hand, this customer service could be a bit better and understanding.
… moreMary Holliman
This Sonic has some of the RUDEST employees I have ever seen in a fast food restaurant.
I placed an online order and even though I selected the other sonic, it swapped it to this one for whatever reason. (It’s done this several times but this time I wasn’t willing to go to the other side of town.) I called IMMEDIATELY, told them what happened, and asked them to cancel my order so that I could order at the correct Sonic. I was told “Maybe you should pay attention to where you’re placing your order, before you order.” Told them again that I DID in fact pay attention, but it changed the location on me after checkout. She then said “okay” (with attitude of course) AND THEN HANGS UP ON ME. No “I’ll get that cancelled” or anything. Just hangs up. I had to sit and refresh to make sure they ACTUALLY canceled it before ordering at the correct Sonic. This is NOT the first time these employees have been rude for no reason at all, which is why I refuse to even go to this location. Somebody needs to get ahold of these employees and quit letting them speak to customers however they feel like. I’m honestly surprised that this location is still open because this has been going on for YEARS.
… moreJ Hanno
Place is a bit run down, the asphalt is terrible but whatever. Employees seem nice which is good — but I got the wrong order, whatever again, chicken sandwich, okay, I’ll eat that. Take a bite; it’s PINK inside. Nope. ↔️ What a waste
… moreJosh Halverson
This place is in rough shape, I had a hair in my burrito, and the eggs were burnt. The screen to make a card payment didn’t work, but it still charged my card, so I didn’t have an opportunity to tip the server, because she did do a good job.
… moreSym
Very quick food delivery and very fresh. Honestly, I had once of the best cranberry limeades at this establishment as a visitor to Mississippi
… moreZach Provence
Very rude manager on shift. I had a door dash order to pick up and they couldn’t find the order. So I was trying to go through the steps provided by doordash, and they said to place the order and assure sonic they will be paid like all the rest of the orders, but the manager still said they didn’t care and cut off the intercom after they cussed me out.
… moreCarlz
HORRIBLE FOOD AND EVEN WORSE SERVICE!!!! SHUT THIS SONIC DOWN! I’ll drive across town before EVER doing business with this nasty SONIC!!!!
… moreTimothy
They never open on time and always close early . This used to be a great place near campus but now it’s just a run down dump
… moreA W
Never ever add anything. Two paper towels down and it’s just try to get onions off to feed to the dogs. I sent the first ones back, because they put the forks in the mustard and try to ask for no mustard. Because I don’t eat food swimming in a condiment. Mustard, mayo, and ketchup shouldn’t be the only flavor of a chili cheese dog.
… moreSavannah Anglin
This place is super stingy with their dipping sauce even when it comes to the amount you’re supposed to get. A medium cheese stick is supposed to come with 2 sauces. I even added two under the condiments in the app. Only received one. I asked for another one and they said I had to pay for it. I used to work at sonic. I know how many sauces come with what item. This isn’t the first time this has happened either. I recommend going to the one across from Walmart! Much friendlier service there!
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