3.5 – 577 reviews • Fast food restaurant
Krystal is the south’s original quick-service restaurant chain located in the heart of Chattanooga, TN. Known for its signature square burgers, juicy chicken sandwiches, and hearty breakfast, Krystal has been a staple in the community for many years. Whether you’re in the mood for an early breakfast, quick and satisfying lunch or a late-night snack, Krystal is the perfect spot. With its friendly atmosphere and classic American menu, Krystal is sure to become your new favorite restaurant. So come on down to Krystal in Chattanooga, TN and experience the classic taste that has been loved for generations.
Longtime fast-food chain serving square burgers on steamed buns, plus breakfast items & kids’ meals.
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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Reviews
Ursula Kiel
The burgers were soggy. Meat was uncooked. The lady at drive throgh looked like she had been sleeping. Another Krystal’s in Chattanooga will never get our money again. Visited today (11/8/25) at 6:30pm. Please rethink how you guys are staffing this resturant.
… moreJon Hackett
How it’s possible to have to wait for 30 minutes for 3 Krystal’s and a corn dog makes no sense. Then, when I do finally get them, they are practically falling apart by the soggy mess they had become. Waited from 11:40-12:10 when there was only 1 other person in line and one customer in the store.
… moreApril M
Come on y’all. This the second time in a row we’ve ordered dinner and you can’t seem to make plain cheese Krystal’s, so again the kids have to wait to eat because we have to figure something else out. We said plain, you WROTE down plain, passed that back and then made every single Krystal with mustard and pickles. Except for the one Krystal we checked, hilariously. We won’t be back to a Krystal ever again. It’s depressing. I would normally say I get it, but I worked at one, this isn’t that hard. Not worth the money or time.
… moreTravis Morris
The temperature inside was comfortable. The customer service was decent. Me and my son got the all-you-can-eat and we had to start off with 4 and then each time we wanted more we could only get 2 at a time. This was kind of stupid!! I understand why they do it but I do not like making several trips, especially seeing that all of the employees are either outside smoking or in the back cussing and joking around while people are waiting in line.
… moreKenny Jones
The store was clean and nice. The dining room was small, but decorated for the upcoming Valentine’s holiday. The staff were very helpful and friendly. The food was hot and fresh…but was a tad slow getting to me, but I didn’t mind waiting. Will return any chance I get.
… moreTupac Shakur
Not really impressed, as soon as I pull in a see a young man fumbling around in his car not sure If he had gkoves on outside or not but he sees me and runs back inside. I immediately think will he wash his hands amd or change gloves before handling someones food. I get inside and see a sign on the door that says they have a temporary shut down that evidently needed to be removed so the youmg man goes and touches door and sign with food gloves on and I have to ask are you gonna change your gloves. Then the cashier girl doesnt have a clue about the Happy Hour krystals. Has to go ask soneone like Im mistaken.. Then comes back and says they are $1.09 a piece. Like I needed confirmation. Then I get thr krystals and they are soggy wet buns. And why is it 0.37 cents taxes on $4.00. Seems incorrect.
… moreDarlene Bonea
I ordered eight Crystal cheeseburgers they were raw and the bun where’s soggy
… moreKatie Eldridge
Put in a mobile order at 12:53. Went through the drive-thru to pick it up and got to the window at 1:08. Was told pull around to the parking lot and they’d bring it to me. No one came out, so after 20 minutes. I was more than patient and finally went inside to see if they forgot or what. The cashier wasn’t pleasant, but went to get my order packed up. No apologies for a 30 minute wait.
… moreWyndi Deakins
The buns were stale and hard. Not steamed at all. Service was good. Nice guy served me. Atmosphere? No one was there but inside did have a lingering bad smell.
… moreTravis Mclain
Stop to grab a bite to eat everything was great everything was accessible very easily the general manager who took our order Kerry was very kind and courteous and it was a great environment I would highly recommend this restaurant
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