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Located at 30721 Gratiot Ave,Roseville,MI,Tim Hortons is the perfect place to go for coffee, breakfast, and baked goods. World-renowned for our Original Blend coffee, which is brewed fresh every 20-minutes, we serve a variety of beverage options, including Cold Brew with cold foam, hot and iced lattes, our famous Iced Capp® beverages, TimsBoost energy infusions, Tim Hortons Refreshers, and more. We also offer an assortment of quality food options like made-to-order breakfast sandwiches with freshly cracked eggs, hand-dipped and glazed donuts, and a variety of donut holes affectionately known as Timbits®.
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Hours
| Tuesday | 6 AM–9 PM |
| Wednesday | 6 AM–9 PM |
| Thursday | 6 AM–9 PM |
| Friday | 6 AM–9 PM |
| Saturday | 6 AM–9 PM |
| Sunday | 6 AM–9 PM |
| Monday | 6 AM–9 PM |
Address and Contact Information
Address: 30721 Gratiot Ave, Roseville, MI 48066
Phone: (586) 285-0273
Website: https://locations.timhortons.com/en/mi/roseville/30721-gratiot-ave/
Menu Photos
Order and Reservations
Order: Order online
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Last Updates
Reviews
Heather
If I could give zero stars I would! So I come here a couple times a week at this location because it’s the closest one to my house, and sometimes I will visit another location by my work. Every time I come to this location I’m always irritated, whether they forgot to put the cream in the ice cap which is standard in an ice cap, or they don’t completely grill the grilled chipotle chicken wrap so that cheese isn’t melted and it’s ice cold inside, just a little stuff is frustrating with this location
Today I got the Tim boost, the exact same drink I get often, I ordered one with ice and one without ice. The reason for this is because I was drinking the one with ice now, and then a little bit later I would be drinking the second one. However I didn’t want it to get all watered down with all the ice that they put in there, now I order this drink regularly at another location with no issue and I’ll order two at a time to drink one now and one for later in the day. At this Tim Hortons ( gratiot&13 mile location where the plaza is with Kroger and Best Buy) they gave me a cup that was not filled bc I got it w/ no ice. These drinks aren’t cheap and they only come in one size, however at the location by my work that I would normally order this particular drink from I have never had this issue they fill both of them up for me with no problem every time that I go I was so annoyed and will not come back to this awful location, this was just the icing on the cake
… moreToday I got the Tim boost, the exact same drink I get often, I ordered one with ice and one without ice. The reason for this is because I was drinking the one with ice now, and then a little bit later I would be drinking the second one. However I didn’t want it to get all watered down with all the ice that they put in there, now I order this drink regularly at another location with no issue and I’ll order two at a time to drink one now and one for later in the day. At this Tim Hortons ( gratiot&13 mile location where the plaza is with Kroger and Best Buy) they gave me a cup that was not filled bc I got it w/ no ice. These drinks aren’t cheap and they only come in one size, however at the location by my work that I would normally order this particular drink from I have never had this issue they fill both of them up for me with no problem every time that I go I was so annoyed and will not come back to this awful location, this was just the icing on the cake
Joe
I come to this Tim Hortons on a regular basis, most of the time ur in and out which is good. This time I go inside and the young lady at the counter didn’t really know what she was doing. The lady making the food she is rude and will not listen or talk to you about what you need . I got the wrong sandwich and I went to her because she made it. Soon as she seen me she said I can’t hear u I’m busy go to the counter. Very rude. This isn’t the first time with this lady. She’s rude to other customers. The other employees were just standing around and taking pictures of each other and talking about going to the dispensary and other things
… moreJordan Foltz
This is my first time at this location, and the manager was very rude. I ordered a large drink with no ice, and he only filled my cup up 3/4 of the way, so there was definitely a noticeable gap from the top of the cup when I asked why the drink wasn’t filled all the way up. He told me that that’s how they do it and then they fill the rest of it up with ice and I said well I get this drink every day and no location has ever told me that and he said “well that sucks for you it’s not gonna happen today, No, you can keep wasting my time or you can get out of my drive-through because I’m not going to fill the cup up all the way”. I understand that they have certain policies and they might only fill the liquid up to a certain point on the cup, but the way that he handled it was so unnecessary and so unprofessional. If that’s how the manager speaks to Customers, I can only imagine how the employees speak to Customers
… moreChris Marks
Visit this location frequently there’s always flies in the donut case And what was the scariest part is after we pointed that out they just continued Selling the Donuts and up making new ones I feel sorry for all those people in the drive-through who got donuts that was once covered in flies
… moreMaria Rodriguez
Ms.Kelsey was a very rude to all customers and the employees that were staffed this morning her tone is rude and honestly no reason at all to be talking to people thr way she does I come to this tim Hortons often and this was first experience with her and it will be my last. I will find a coffee shop right up the road
… moreAl Arnold
Spent over 20 minutes waiting then got refund. Started in drive thru told to park in lot, waited still no food. Walked in and neither of the two sandwiches ordered were even started. There was 3 employees working which seemed to be enough coverage, manager stayed in back even after asked to speak to them. Not going back to this location…
… moresummer t
I am so incredibly frustrated. I go every day to this location. I asked for something in the drive-through which I did not receive. I Parked went in and asked if Could get it. I was in the best mood, it was a beautiful day. I smiled and laughed, and Asked for what I had ordered . The woman working, proceeded to yell at me in front of everyone in the restaurant saying she’d done what I was asking. And my question was – if it was done, why would I make the effort to park and come back in. But OK that’s fine Let’s just say pretend she did do it and I need it done again, being the customer and paying for something probably makes that a realistic request…. She insisted she did it, still Yelling at me in front of everyone in the restaurant. It was super uncomfortable, and I was shocked by how she was treating a customer that she sees every single day. It was a super easy request.
l didn’t go back-for a couple days cause it was all really awkward. I was really uncomfortable, but I figured shed probably just want to put it in the past too. My daughter who was there the first day , said ‘oh I bet she was having a rough day and she may even wanna apologize.’
Sooooo I Went back today and she was Incredibly rude again. It’s made it so I just can’t go back to this restaurant anymore. Super disappointing because I literally Get coffee there every day. I don’t understand how somebody in the industry is OK with treating people the way she did/does … But I’ll definitely be back as soon as she doesn’t work there anymore…. , After I post this, I started reading the reviews. Apparently the service is a huge issue, but no one seems to actually care? I can’t believe that it’s such a recurring problem and yet the same people continue to work there. Just don’t get it…. You lost Three very loyal customers just with my family alone … how many more are you willing to lose before you change something?
… morel didn’t go back-for a couple days cause it was all really awkward. I was really uncomfortable, but I figured shed probably just want to put it in the past too. My daughter who was there the first day , said ‘oh I bet she was having a rough day and she may even wanna apologize.’
Sooooo I Went back today and she was Incredibly rude again. It’s made it so I just can’t go back to this restaurant anymore. Super disappointing because I literally Get coffee there every day. I don’t understand how somebody in the industry is OK with treating people the way she did/does … But I’ll definitely be back as soon as she doesn’t work there anymore…. , After I post this, I started reading the reviews. Apparently the service is a huge issue, but no one seems to actually care? I can’t believe that it’s such a recurring problem and yet the same people continue to work there. Just don’t get it…. You lost Three very loyal customers just with my family alone … how many more are you willing to lose before you change something?
Andre Williams
Just waited in the lobby for about 7 minutes with no one around to service me. Heard employees in the back laughing. I walked in front of the camera and waved and then waited for about 2 more minutes before I shouted, “Can I get some service out here please!”
It got quiet for maybe 20 seconds in the back and then 2 women came out from the back and 1 man came out of the restroom all at the same time.
One of the female employees instantly went to the drive through and started taking an order. The other women said to me, “I’m sorry about that. We’re also doing important stuff in the back. What can I get for you?”
I placed my order and she made it. I said thank you. She said nothing. Even checked to make sure my $20 bill was real. Then as I left out she said loudly, “Ok I’m getting back to my important stuff.”
So I guess the customer isn’t the most important thing at this business. Very poor service.
Never coming here again. Only went here because my mom loves Tim Horton’s. Well I officially don’t.
… moreIt got quiet for maybe 20 seconds in the back and then 2 women came out from the back and 1 man came out of the restroom all at the same time.
One of the female employees instantly went to the drive through and started taking an order. The other women said to me, “I’m sorry about that. We’re also doing important stuff in the back. What can I get for you?”
I placed my order and she made it. I said thank you. She said nothing. Even checked to make sure my $20 bill was real. Then as I left out she said loudly, “Ok I’m getting back to my important stuff.”
So I guess the customer isn’t the most important thing at this business. Very poor service.
Never coming here again. Only went here because my mom loves Tim Horton’s. Well I officially don’t.
Imani Sugick
Second time this location has given me a $5 drink that’s not even close to full. Not to mention they forgot to give me my croissant and receipt then said they couldn’t do anything because I didn’t have one. This location is a morning ruiner
… moreSusan Bashaw
I frequent the drive thru 5-6:days a week. 3 out of 5 days, my order is wrong. I usually don’t notice until I’m at work and then it’s too late.
I order my coffee black, it has cream in it. I order a chocolate chip muffin and I get blueberry.
Although the employees seem friendly, it seems they don’t really care if the order is correct, as long as you are are getting something.
I think it’s time for me to search elsewhere for my morning coffee.
… moreI order my coffee black, it has cream in it. I order a chocolate chip muffin and I get blueberry.
Although the employees seem friendly, it seems they don’t really care if the order is correct, as long as you are are getting something.
I think it’s time for me to search elsewhere for my morning coffee.