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Fast-food chain specializing in fried chicken fingers, crinkle-cut fries & Texas toast.
Address and Contact Information
Address: 8308 Merchants Way, Jacksonville, FL 32222
Phone: (904) 596-3081
Website: https://locations.raisingcanes.com/fl/jacksonville/8308-merchants-way
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Order and Reservations
Order: Order online
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Raising Cane’s in Jacksonville, FL, – 8308 Merchants Way
Located in Jacksonville, we serve only the highest quality craveable chicken finger meals. It’s our ONE LOVE. Our crew makes it happen, our culture makes it …
Raising Cane’s | Chicken Fingers | Order Now | Raising Cane’s
Order craveable chicken finger meals from Raising Cane’s – hot, fresh, and served with our famous Cane’s Sauce. Start your online order now.
Jacksonville – Locations | Raising Cane’s Chicken Fingers
Jacksonville. Find your Location · Directory|; FL|; Jacksonville. Argyle Forest & Merchants. Open NowCloses at 2:00 AM. 8308 Merchants Way Jacksonville, FL …
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Reviews
Kristen Gomez
This was our first ever experience with Raising Cane’s and I’ve got to say it was a pretty good experience. For a fast casual dining restaurant, off the bat, the exterior of this location is very inviting with its contemporary style. The aesthetics of this location continues inside with it’s decor and the various seating arrangements which include the standard height, booths and bar height tables.
As for the food, I appreciate that there’s not a crazy amount of options. It’s mainly Chicken Fingers, Crinkle-Cut Fries, Texas Toast, Coleslaw and their Cane’s sauce. Their drink options include: fountain dinks, iced tea, and lemonade. We learned that the lemonade is made in-house and freshly squeezed each day, which was actually pretty delicious. We got The Box combo so we could try a little of everything. The toast was nicely buttered and toasty. The chicken fingers and coleslaw were just average tasting. The chicken was fried well and juicy on the inside but it felt like it lacked a bit of flavor. It wasn’t bland but I guess if you dipped in into the sauce, it’s their saving grace. The Cane’s Sauce is really good, by the way. The coleslaw tasted as I expected so nothing really stood out to me.
There are 2 family restrooms with changing tables. It was nice, clean and well stocked with paper products. High chairs are available outside the restrooms. And the service we received was great!
… moreAs for the food, I appreciate that there’s not a crazy amount of options. It’s mainly Chicken Fingers, Crinkle-Cut Fries, Texas Toast, Coleslaw and their Cane’s sauce. Their drink options include: fountain dinks, iced tea, and lemonade. We learned that the lemonade is made in-house and freshly squeezed each day, which was actually pretty delicious. We got The Box combo so we could try a little of everything. The toast was nicely buttered and toasty. The chicken fingers and coleslaw were just average tasting. The chicken was fried well and juicy on the inside but it felt like it lacked a bit of flavor. It wasn’t bland but I guess if you dipped in into the sauce, it’s their saving grace. The Cane’s Sauce is really good, by the way. The coleslaw tasted as I expected so nothing really stood out to me.
There are 2 family restrooms with changing tables. It was nice, clean and well stocked with paper products. High chairs are available outside the restrooms. And the service we received was great!
Edward Hutchinson
Our first Raising Cane’s! We have been waiting for the hype to die down around this place and we finally got in. The chicken fingers were excellent. No seasoning, probably because you get Cane’s sauce with it, but that doesn’t help if you don’t like the sauce. Other than that, the fries, bread, Cole slaw were all good. Service was to notch add all questions were answered and help was offered for everything. Very attentive staff! Lots of chaos inside, but that’s too be expected when you’re dealing with tons of people crammed inside. The attention to detail for decor rallying to Jacksonville history was a very nice touch. We will be back to try this place again.
… moreStacy Williams
It was kinda loud and still lots of traffic. The staff were all working hard and getting people out within 10 to 15 minutes. Exceptional work!!! I did not see any errors with the orders and tables were getting wiped down as people left. Still seats inside and drive thru traffic was rolling. Very similar to another chicken place, but I think Cane’s is better. Soft and tender chicken with soft and hot Texas toast. Sweet southern lemonade was plentiful. Those managers were making it do what it does!! The staff took my breath away. Hardworking!!
… moreJordan Gross
update 8/26/25
the chicken was still bland, no salt or pepper or any seasoning. the fries were better, had salt but so basic, tasted like something you would hey from the frozen food section. the bread is just gross, one side was ripped off and the buttered side had a bad taste.
original post
Just meh…. The chicken had no flavor, breading was crispy on the chicken. We had 13 tenders and some were large and some were very small. the fries had no salt and no flavor. the canes sauce and the dr pepper was the best part. the bread was thick but no flavor, we threw it away. Don’t bother coming here, go anywhere else instead to get good chicken.
… morethe chicken was still bland, no salt or pepper or any seasoning. the fries were better, had salt but so basic, tasted like something you would hey from the frozen food section. the bread is just gross, one side was ripped off and the buttered side had a bad taste.
original post
Just meh…. The chicken had no flavor, breading was crispy on the chicken. We had 13 tenders and some were large and some were very small. the fries had no salt and no flavor. the canes sauce and the dr pepper was the best part. the bread was thick but no flavor, we threw it away. Don’t bother coming here, go anywhere else instead to get good chicken.
Lingiere Diaz (Rae)
⭐️⭐️⭐️⭐️⭐️
When I heard Raising Cane’s was finally coming to Jacksonville, you already know I had to pull up — and let me tell you, no regrets here whatsoever.
From the moment I hit the Oakleaf location, the vibe was on point. The team had smiles all around, the music was right, and the energy was crazy good. It’s rare you feel genuine pride and hospitality in a fast-food line, but this crew delivers it every single time.
The chicken fingers? Straight-up golden perfection — crispy outside, juicy inside, and always fresh out the fryer. The fries stay hot, the Texas toast is buttery heaven, and that signature Cane’s sauce? Still undefeated.
Even when the line wraps around the building, they keep it flowing like pros — fast, friendly, and efficient. You can tell this team actually enjoys what they do, and that makes the whole experience stand out.
If you’re anywhere near Oakleaf, Argyle Forest, or the Westside, do yourself a favor and stop by. This isn’t just another chain spot — it’s a reminder that good food and good people still exist right here in Duval.
Big shoutout to the Oakleaf Cane’s crew — y’all didn’t just bring the flavor, you brought the feeling. ✨
… moreWhen I heard Raising Cane’s was finally coming to Jacksonville, you already know I had to pull up — and let me tell you, no regrets here whatsoever.
From the moment I hit the Oakleaf location, the vibe was on point. The team had smiles all around, the music was right, and the energy was crazy good. It’s rare you feel genuine pride and hospitality in a fast-food line, but this crew delivers it every single time.
The chicken fingers? Straight-up golden perfection — crispy outside, juicy inside, and always fresh out the fryer. The fries stay hot, the Texas toast is buttery heaven, and that signature Cane’s sauce? Still undefeated.
Even when the line wraps around the building, they keep it flowing like pros — fast, friendly, and efficient. You can tell this team actually enjoys what they do, and that makes the whole experience stand out.
If you’re anywhere near Oakleaf, Argyle Forest, or the Westside, do yourself a favor and stop by. This isn’t just another chain spot — it’s a reminder that good food and good people still exist right here in Duval.
Big shoutout to the Oakleaf Cane’s crew — y’all didn’t just bring the flavor, you brought the feeling. ✨
Donald Freeman
To be opened only a couple days and as busy as they were when I went around 5:30-6 PM I was truly amazed at the amount of staff that they had there and how well they kept up with everything that was going on. Finding seating for a group of five people was a little difficult, but due to the fact that it is a new place and that they were super packed and a line of people to get in it was expected. If you were looking for chicken tenders and not a wide variety of food, this is definitely the place. I have read multiple reviews go in both directions, but with my personal experience as well as the group of people that we were with, we loved it. The chicken tenders were very hot and juicy super fresh. The way that they batter them with just the right amount of seasoning. I felt like was perfect. The sauce truly enhance the flavor of the chicken tenders. The french fries are just your everyday crinkle fries. I actually enjoyed the coleslaw. The bread that comes with it is to die for it is absolutely amazing.
Going back to the staff. The people they were doing an absolutely amazing job. They were all over the place and kept it together, considering the amount of people that were there. There was multiple people out in the dining areas asking if there was anything that you needed whether you would like a refill or if you had any trash that you needed removed. Extremely friendly and very attentive, especially since this is what I’m assuming to be a type of fast food restaurant. They truly went above and beyond to make sure that each, and every customer keeping in mind there was a bunch of them Was taken care of.
I will definitely be returning and do highly recommend that you check this out. I can see it being a place I drive to you from Middleburg just to get some chicken tenders. Especially when things calm down just a little bit.
Thank you to all the staff and the cooks. Y’all are doing an amazing job. Keep up the good work and I see this being a great place that’s going to be around for a long time.
… moreGoing back to the staff. The people they were doing an absolutely amazing job. They were all over the place and kept it together, considering the amount of people that were there. There was multiple people out in the dining areas asking if there was anything that you needed whether you would like a refill or if you had any trash that you needed removed. Extremely friendly and very attentive, especially since this is what I’m assuming to be a type of fast food restaurant. They truly went above and beyond to make sure that each, and every customer keeping in mind there was a bunch of them Was taken care of.
I will definitely be returning and do highly recommend that you check this out. I can see it being a place I drive to you from Middleburg just to get some chicken tenders. Especially when things calm down just a little bit.
Thank you to all the staff and the cooks. Y’all are doing an amazing job. Keep up the good work and I see this being a great place that’s going to be around for a long time.
Yoandra R
I didn’t go in. I just ordered drive-through. I just don’t understand what the big deal about this place is. The chicken is plain. The fries are super plain. At least the ones I got were barely cooked. I think they need a little more variety of things they can do with chicken not just chicken strips.
… moreRamiro Palma
We visited Raising Cane’s July 22, 2025. Upon arriving during a typical rain downpour we were greeted by Jennifer who provided a plastic bag for our umbrella. Her infectious smile and act of kindness set the tone. We ordered and without asking I received a discount. While waiting for our food I left my credit card where we ordered and there was Jennifer with my card. This restaurant is fortunate to have her.
This was my second visit to Raising Cane’s my first somewhere along Route 66. My gf lived in a state where they are abundantly present
We ordered the box which has 4 chicken pieces, fries, coleslaw, and garlic bread. We added an additional coleslaw and garlic bread, total cost $14.21 out the door for two people.
The restaurant has a seating capacity of 52 indoor and 30 seats outdoors. This restaurant at 1pm with heavy rain was packed. This might be a challenge during sunny skies but worth the effort.
Certainly we’ll be back
… moreThis was my second visit to Raising Cane’s my first somewhere along Route 66. My gf lived in a state where they are abundantly present
We ordered the box which has 4 chicken pieces, fries, coleslaw, and garlic bread. We added an additional coleslaw and garlic bread, total cost $14.21 out the door for two people.
The restaurant has a seating capacity of 52 indoor and 30 seats outdoors. This restaurant at 1pm with heavy rain was packed. This might be a challenge during sunny skies but worth the effort.
Certainly we’ll be back
Breanna Hotaling
I have only ever been to the canes in Louisiana so when I found out, they were building one here in Jacksonville I was over the moon first time trying it here in Jacksonville. I got the box which comes with four tenders fries a drink, garlic bread, and a sauce. I went ahead and paid the extra 599 for the big cup of sauce for my daughter because she absolutely loves it the food high-quality customer service amazing. Got my food fast. It was hot and it came with coleslaw. Coleslaw is not the best but then again nobody comes to canes For the coleslaw food absolutely amazing
… moreChrista del Rosario
I love this place! I’m so happy Jacksonville has one. I wish there was another location *cough cough* St. John’s town center, by the new Lotte market, or even bay meadows would be perfect *cough *cough* although for now, the 40 minute drive is worth it !!
… more