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Your nearby Five Guys at 2446 Sycamore Rd. in DeKalb is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it’s using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.
Hours
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
| Sunday | 11 AM–10 PM |
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
Address and Contact Information
Address: 2446 Sycamore Rd, DeKalb, IL 60115
Phone: (779) 255-5678
Website: https://restaurants.fiveguys.com/2446-sycamore-rd
Menu Photos
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Reviews
Andrew
Ordered food to be picked up at 1PM on 12/16/25, came in at 1:02 PM and no one was present except for a guy taking his lunch break. After 5 minutes he stands up, washes his hands and walks to the back. A few minutes later he returns to the front with two of his coworkers.
The shorter darker skinned girl asked me how she could help, I said I’m just here to pickup my order. She rudely turns around, says I can’t understand him, you talk to him to her coworker and she walks back to the back of the store. So the guy asked me what I ordered, and I’m like bro I just want to pick up my order. The guy turns to his coworker, the one who was previously on his lunch break, tells him to cook my fries and walks to the back of the store. After my fries were done the guy hands me my bag and I left the store at around 1:23PM.
Fries were overdone, and burger was kind of warm at best. Not sure what happened to this place. I ate here all the time and with no issues. This was genuinely the worst service I’ve ever experienced from a fast food location, I will not be returning and I advice others to avoid this location.
… moreThe shorter darker skinned girl asked me how she could help, I said I’m just here to pickup my order. She rudely turns around, says I can’t understand him, you talk to him to her coworker and she walks back to the back of the store. So the guy asked me what I ordered, and I’m like bro I just want to pick up my order. The guy turns to his coworker, the one who was previously on his lunch break, tells him to cook my fries and walks to the back of the store. After my fries were done the guy hands me my bag and I left the store at around 1:23PM.
Fries were overdone, and burger was kind of warm at best. Not sure what happened to this place. I ate here all the time and with no issues. This was genuinely the worst service I’ve ever experienced from a fast food location, I will not be returning and I advice others to avoid this location.
Allan Holder
I visited five Guys Sycamore on 12/16/2025 at 11:15 am, I was customer number 2, There were 3 employees working, A 20 something black man, a 20 something white man and a young white woman. I only mention race to identify them. The black man took my order, I have never had a five Guys milkshake, I saw the advertisement says ” hand-supn milkshakes. I looked up Five guys milkshakes and it says they use real milk and real ice cream. I asked the man if he could make me a vanilla milkshake thin not too thick, he said yes, I then told him I wanted a hamburger tomato and mayo only, he repeated back to me, cheeseburger Ketchup and mayo, I corrected him, he then had trouble understanding the rest of my order, We got it worked out and I paid, 38.90, for 1 hamburger, 1cheeseburger, a little fry and a milkshake. At this point it is still not busy, The white man is the only really person working and seems to be the only one who knows what he is doing, the woman is just sort of wondering around while the black man takes what is clearly a personal call next to the cash register, He was talking loud enough for me to hear him talking to the person on the other end about their relationship, he continued to talk on the phone when another customer came in, the woman went to the counter and took their order. I continued to watch them work, well, I watched the white guy work while the black guy was still on the phone. When my order was complete, the black guy who was now off the phone, bagged up my order and brought it over to me, minus the milkshake. I reminded him of the milkshake, he said oh, yeah, he went to the milkshake station in front of the store, I was standing right there, he took a cup and put what I know to be soft serve in the cup and gave it to me, he says, I can’t control how thick it is, however when I ordered it he said he could make it thin. This was clearly not a hand-spun milkshake, it was soft serve in a cup, I googled hand-spun milkshake, It is described as ” milkshake made by physically scooping real ice cream, milk and other ingredients into a blender and making it to order, funny thing is google shows a picture of a Five Guys milkshake, So what happened here? I know it is the start of the day, people have things going on and this was not earth shattering stuff, except it was not busy, I was customer number 2 and I had a simple order and I paid 38.90 for it, that is a good deal of money for lunch, is it too much to expect to get what I ordered, especially the whole milkshake thing, I feel five guys does do milkshakes the way they advertise, I feel the black guy just didn’t want to do it right, maybe he was upset I didn’t leave a tip, maybe it was because I am white, Im not sure why he wouldn’t complete my order properly. I do know Five Guys is not worth 38.90 to be treated like this, Culver’s has a great cheese burger as well, and DQ does mix their milkshakes by hand, they do use soft serve but they make it to order the way I want it. Times are hard Five Guys, do better, do what you say you are gong to do. Hire better employees
… moreDrew Hensworth
on 1/31/2026 I went in around dinner time and received horrible service. The person taking my order did not seem interested and gave me my drink while touching the inside of it with gloves on. The food was decent but I felt sick the whole time knowing the drink had been touched my gloves that were tainted. I asked the manager if they could fill the fry bag like they do at the location in rockford and was promptly denied. I thought that was five guys policy? So disappointed. Always been a loyal customer.
… moreCeleste Cechini
First time ever trying Five Guys. This has to be the juiciest, most flavorful burger I have ever had! The fries were really great too. Nice and crispy outside yet soft inside. Delish!
… moreSandry Hemmins
This place used to be so good and it’s a shame what happened. The workers do not care and do not wash their hands as i’ve seen the past two weeks. The guy who took my order had airpods in and was talking to his friend. I’m paying $40 for food and I have to put up with this? Ridiculous staff. Whoever is in charge needs to clean house or change something.
… moreJenna B
I don’t usually review places but this place has gone downhill fast. I was getting my drink when I saw the lady who looked to be in charge come out of the bathroom with gloves and go back to immediately handling food. I could not believe it. I didn’t want to ask for a refund but I knew I wasn’t coming back to this place. Ended up just throwing it away. I watched her handle the fries and the burgers with gloves that had been on in a bathroom. This place was awesome before and now it’s disgusting. Plus I saw employees fighting and one was even arguing with a customer. 1/5
… moreTammy Strub
It was a typical 5 Guys very pricey burgers and fries. 2 burgers, 1 hotdog, 1 large fry, 2 sodas and a shake and it was $57. The restaurant was very chilly and had some tables that needed cleaned. We had already added a tip before they forgot to make part of our order or I probably wouldn’t have tipped as much.
… moreKevin Collins
The burgers, cajun fries and strawberry milkshake are all very good, but the price is just obscene. If I’m going to shell out steakhouse level money, I would rather just go to a steakhouse. Too many other burger joints that are a better value.
The serving size of the fries keeps shrinking. Throwing a half empty cup in the bag and placing a few fries in the bag loosely is not the same as ordering fries and getting the leftovers from the basket added to your bag like they used to do.
Never having whipped cream for the shakes because the employees have huffed all the cans like whippets is not acceptable.
… moreThe serving size of the fries keeps shrinking. Throwing a half empty cup in the bag and placing a few fries in the bag loosely is not the same as ordering fries and getting the leftovers from the basket added to your bag like they used to do.
Never having whipped cream for the shakes because the employees have huffed all the cans like whippets is not acceptable.
Kristin Bie
I got food poisoning. Throwing up for hours. I should have checked the recent reviews on this place. I remember the lady with darker skin was being extremely rude when my order was being taken and after I ate it I was sick all night. Never going to a five guys again.
… moreCharleah B
I love the food however I’ve noticed a few times I’ve come in how in how strange some of the employees are. Second, sanitary issues not changing gloves after dealing w the register and then going to grab bread and what not. Disgusting
… more