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At Wendy’s in Mansfield, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Mansfield, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Fast-food burger chain serving sides such as chili & baked potatoes.
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Wendy’s Hwy. 287 @ Debbie Lane in Mansfield, TX
Visit Wendy’s at 1771 U.S. Hwy 287 in Mansfield, TX for quality hamburgers, chicken, salads, Frosty® desserts, breakfast & more.
Wendy’s 3750 E. Broad St in Mansfield, TX
Visit Wendy’s at 3750 E. Broad St. in Mansfield, TX for quality hamburgers, chicken, salads, Frosty® desserts, breakfast & more.
2 Wendy’s Locations in Mansfield, Texas
3750 E. Broad St. Mansfield , TX 76063. US. Main Number. (682) 330-7228(682) 330-7228. Get Directions · Visit Store Page.
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Viewsfrom Michonne
I went to this location last night and got a 6$ biggie bag. My nuggets were fine but my burger was cold and the lemonade was nasty. This is not the way I am used to Wendy’s lemonade tasting so I called the store just to let them know they may want to check the lemonade. I guess whoever answered the phone got an attitude because I couldn’t hear him which I couldn’t . So I asked him was he the manager and he said he was. When I asked what is his name to share my experience. He said what do you need my name for? It was really honestly no reason to even to all of that . It’s uncalled for. When you try to call the customer service number and hit four when prompted , it hangs up like the last review mentioned. I didn’t get a reciept so I couldn’t complete a survey either. This is only my second time coming to this location because it’s not far from me but it’s no way they have 3 stars. Your attitude should not be rude and nasty like that over something that is not that serious, especially when no one got an attitude with you . Customer service should be top priority.
… moreDeAnna Moore
First of all, I did not receive a receipt at the drive thru window, was asked to pull forward and wait for my food. Thought the receipt would be included with the food. Several minutes later, they brought the food out, I checked to make sure all the items were there and could tell the fries were cold. After waiting all that time to receive cold fries, unacceptable. I parked and went inside. The person at the counter asked for the cold fries from the bag, I reached in and handed them over to him, he proceeded to walk over to the rack where they put the fries before bagging and placed the cold fries there and then turned to who I assume is the manager to say that I was returning the cold fries. She the manager, told the other team member to make new fries. He seemed to either be new or confused about his job and it took him several minutes and repeated direction from the manager to even start the new fries. I was watching the entire time while this was going on, and then watched the female team member proceed to pick up those same cold fries and place them into another bagged order and then called out the persons name in the store for that order. I should have warned him of the recycled cold fries he was receiving!!! I did finally receive the fries and the manager apologized as she handed them to me. I called the customer care number to discuss this and found that once you select the #4 option the phone disconnects, called back listened again selected #4 and again hung up. Called one more time and selected option #3 and same!!! HUNG UP ON!!! The rest of the food was barely even warm. This was the first time visiting this Wendy’s and THE LAST!!!! This whole situation is just ridiculous.
… moreMJW FREIGHT LLC
This has got to be the WORST Wendy’s I have ever been to in my life. They are ALWAYS out of everything. Yesterday they were out of sprite today they’re out of coke. There is nobody here and I am having to sit and wait in the mobile parking and it’s been 20 minutes already. If I haven’t already paid I would have left a long time ago. This is terrible
… moreKaShannon Moss
Do not eat here. If you do always check your food. They had the nerve to give us an undercooked chicken sandwich. My son started eating eat realizing that it was chewy. He looked at it and the dang chicken wasn’t even cooked. I’m highly upset. Upset isn’t the word I wanted to use but I’m trying to be respectful to anyone to reads this review.
… moreJoe F
Went to the drive-thru and couldn’t hear the employee very well. Came around to the window and they had one drink wrong. Pulled into a parking spot to check everything, and we were missing 1 chicken finger, sauce, and straws. Went inside to get everything corrected, and no one was at the counter. After a few minutes, someone came over who couldn’t speak English, and she kindly tried to help without being able to solve the problems. Finally, after a few more minutes, someone else came over and helped.
On the road, our fries tasted old and the burger looked dry, like yesterday’s leftovers. Neither fries nor burger had any seasoning.
Overall, this was the worst drive-thru experience I’ve ever had. Just trying to feed my son after some baseball games.
… moreOn the road, our fries tasted old and the burger looked dry, like yesterday’s leftovers. Neither fries nor burger had any seasoning.
Overall, this was the worst drive-thru experience I’ve ever had. Just trying to feed my son after some baseball games.
Rob P
TERRIBLY HORRIBLE!!! Ordered a classic chicken sandwich meal. It was supposed to look like the 1st picture…chicken, lettuce, tomato, pickles. What I got was definitely not as advertised. I got a leaf of lettuce on a overcooked piece of chicken that was drier than the person that took my order… that’s it!! The worst combo meal I’ve ever had! I will NEVER eat at this Wendy’s again. THE. ABSOLUTE. WORST!!! 5 thumbs down
… moreRhonda Ross
I don’t generally leave reviews but I just had to this time. The location in Mansfield on Broad is horrible with a capital “H” from placing the order at the speaker to paying and getting the food. The staff needs to make sure they are reading orders correctly to ensure they are prepared correctly and the bagger needs to make sure the correct order is in the bag and given to the correct customer. ALL food including fast food has gotten to high for folks to give sloppy service and get it wrong. I started in fast food and is nothing like it used to be. Can’t make this stuff up!
… moreTestimonials
Jasmine refused to honor menu prices. Jay at the window seemed sincerely kind.
… moreRoxxann Morrison
The manager was running the store so poorly. Didn’t get her name but she’s a short Hispanic lady. Not only was she poorly running everything, she left and abandoned her employees in the middle of dealing with a million customers. I’d much rather go to the Wendy’s off 287 and won’t be making that mistake again. Food was cold, made incorrectly, melted, charged for things they didn’t even have (bacon for a bacon double).
… moreJeff Koettel
If someone asked me about this particular location, I’d honestly tell him to find a different Wendy’s. This location only seems to have the drive-thru open even though they leave the doors open. When I approached the counter the lady yelled at me to just go through the drive-thru and that the drive-thru was the only thing open. So why are the doors open? I can understand if it was midnight, but it’s 4:00 p.m.
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