

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cape Coral, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Address and Contact Information
Address: 2221 Santa Barbara Blvd S Unit 101, Cape Coral, FL 33991
Phone: (239) 772-8885
Order and Reservations
Order: Order online
Related Web Results
Dunkin’ locations in Cape Coral
Dunkin’ in Cape Coral, FL United States – Apple Maps
Dunkin’ | Cape Coral FL – Facebook
Last Updates
Reviews
I’ve been coming to this Dunkin for a long time, but what happened tonight was beyond disappointing — it was downright disrespectful. I went through the drive-thru at 7:47 PM (store closes at 8:00 PM) to order a simple small hot coffee with hazelnut. The employee working the window, Lauren, handed me the cup and immediately slammed the window shut while she and the other staff started laughing. I didn’t understand why until I took a sip and realized the coffee was ice cold.
I honked to get their attention and they continued laughing and joking around instead of helping me. When Lauren finally opened the window, she told me, “We’re closing soon, that’s why we didn’t make any more.”
If that were the case, she should have told me before taking my order and charging me.
As someone who used to work for Dunkin, I can say this is completely against Dunkin’s standards. The sarcasm, the rude attitude, and the mocking behavior were totally unprofessional. I came here with a migraine hoping a hot coffee would help, and instead I was treated like a joke.
This needs to be addressed, because no paying customer deserves to be treated this way. I’ve always liked this location, but after tonight, I’m seriously reconsidering coming back.
It’s almost impressive how one person can turn a simple order into a tragic customer-service disaster. I didn’t know grabbing a cup of coffee required surviving a whole personality storm, but here we are.
If management is wondering why customers walk out annoyed, they might want to start with the person who treats the front counter like a stage and customer service like an optional hobby. Lauren!!!
On Oct 4th 2025 at 8:50am i put my order in at the Dunkin Donuts establishment store #341662 the woman at the drive thru took my order and as i waited after i paid for my food she then told me to pull up at the edge of the drive thru so i did I then waited countless minutes for my food as drivers were beeping for me to move as i was just doing what I was told from the drive thru attendant. I then proceeded to go into the store after i waited and waited i seen people that walked in and walked out with their food. The same drive thru attendant then hands me a bag after asking what was going on with my food I ordered she then handed me a bad with cold food and smushed up potatoes. I told the manager Nicole at that point if she could remake it and she then got attitude with me and started to say she was so busy which that was in-correct I’ve seen Dunkin Donuts busy that to me was poorly managed establishment with many employees that were working at the time. You could also review the camera if they do not believe me but it was a very horrible experience. That Manager Nicole should not be managing any establishment in the food service industry.