Kevin Dufresne
During my visit, I experience good customer service; employees are patient, kind, and helpful with navigating Vegan options of the menu. After stopping in one night, checking the menu, I decide I’ll like to try eating at the establishment. So, being near more recently, I visit the eatery. I order a custom burger via a kiosk. I select the Beyond meat as the Vegan protein option and select all, if not, nearly all, of the free Vegan additions. I like the Banana Peppers offering a piquing sharp pickle salty flavor. I find there is no need for ketchup with the tomatoes though the sweeter flavor (in comparison to the less sweet firmer-juicier tomato) bodes well with the juicy Beyond burger (which drips a decent amount from in the air above the foil-like wrapping). The moist lettuce bun makes the meal feel lighter, juicier, and crispier, to me. The establishment offers a variety of indoor seating. The establishment takes different forms of payment though check with an employee prior to ordering (writing so because the kiosk I use actually does not accept all/more than one form[s] of payment). There are televisions which, during my visit, due to the programming on the channels, seem to add family friendly sports bar vibes.
… moreJo Ann Perez
This spot is a 10/10!! I love the service, so friendly and helpful. If it’s your first time here, they will make you feel right at home. Darlene Johnson made our experience here an unforgettable one. The open kitchen allows you to interact easily. The space is clean. I would highly recommend this spot!!!
… moreNyelex
The burger was delicious, I ordered the ‘Triple D’ burger. The milkshake was super basic, definitely not worth the price and the wings were extremely salty. Because we ordered just before they closed we could not return them. We got the Garlic Parmesan fries and we enjoyed them. Would go back for the burger and fries. The staff was pleasant and the place was clean.
… moreChristopher Jones
Great place! I like the hot dog but I can’t order it. Whoever makes them doesn’t seem to know what the difference between chopped and diced onions. They also put waaaaayyyyyy too much mustard.
Food handling 101 all sauces go on the side.
Just no culinary sense at all
… moreAnthony Ovalle
If i could give this review a 100000/5 I would. Im a student at bloomfield college and saw this burger joint since the beginning of the semester. I went in yesterday with my friends to try out the burgers. Best idea they’ve ever had. Darlene was amazing she gave us excellent customer service and was the sweetest. The burgers were made with Darlenes love and tasted amazing. I for sure recommend this place to anyone around the area best burger i’ve ever had.
… moreLee Martin
It was fine. The burger was decent and well priced. The place seemed cleaned.
Upon walk in, I was greeted by one of the workers. However, when they brought the burger it was plopped down in front of me without a word being said, like they were feeding an animal. I had already paid the animal upped when I ordered so I guess no incentive to be pleasant.
… moreMichelle Stumpf
Darlene is an absolute gem!! She treated my son with such kindness and compassion when he stopped in to eat between classes. Everything was great, highly recommend. And thank you, Darlene, nice to know there’s angel looking out for my son like you did.
… moreFlare (flambie)
I came in to try some of the food at BGR for the first time, and the entire experience was amazing. The service was so good and i love how clean it is. The employees at the ordering stand were really friendly and nice.
Overall, a straight 10/10, definitely would recommend.
… moreNicholas Camacho
The customer service alone is what gives this burger restaurant 5 stars. I would give it another 5 stars. including the food. The connection and vibes you get especially from Darlene is amazing and she is so positive. Definitely will come back.
… moreJulianna Alarcon
Darlene, was amazing to my friends and I. She welcomed us and provided us with good customer service. My friends and I would definitely be coming back to this location. The food was really good and the milkshake was delicious. Thanks to employees like her who makes everyone welcome.
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