Subway

  3.6 – 81 reviews   • Sandwich shop

Social Profile:

Your local Kensington Subway® Restaurant at 5210 Nicholson Lane brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Subway 20895

Order and Reservations

Order: Order online

subway.com

Photo Gallery

Related Web Results

SUBWAY at 5210 Nicholson Lane Kensington MD

Discover better for you sub sandwiches at SUBWAY 5210 Nicholson Lane in Kensington MD. View our menu of sub sandwiches, see nutritional info, …

Subway Locations in Kensington, MD| Subs, Sandwiches, Salads

Browse all Subway locations in Kensington, MD to find a restaurant near you that serves fresh subs, sandwiches, salads, & more. View the abundant options on …

Subway, 5210 Nicholson Ln, # 13B, Kensington, MD 20895, US

Get more information for Subway in Kensington, MD. See reviews, map, get the address, and find directions.

Reviews

Lé_ Kat
I mean I could have given a two stars for the food but it’s a sandwich kind of hard to mess that up…. After shopping at home goods waiting for my car to be Done I had to use the restroom and hungry. So subway is usually a good option until entered the bathroom. Couldn’t believe it and I was like shoot I’m in it now. The two ladies there were not friendly that day but not mean either but didn’t want to be there. I was glad the one without the mask made my sandwich she seemed more sound. Usually subway is a really nice atmosphere but this was get in get out hopefully you don’t get sick. Proud to say u have a good immune system.

O yeah and they are hiring
… more
Richard H
I haven’t ate subway in 3 years or so. Had it tonight with my kids. Food is subpar; staff was nice. the new flatbread I didn’t know about was not good. Basically eating a burned tortilla chip if you toast it. And the biggest issue….price. way too expensive. Not this franchises fault, but subway has gotten too expensive and their food quality has remained poor. Won’t return.
… more
Alex Vasquez
The ladies working were visibly upset, messed up on all 4 of my sandwiches , gave me the wrong cookie and the food made my stomach hurt. Do not recommend the Nicholas lane location!!!
… more
Arya Akmal
This used to be a great store, but has deteriorated terribly since new management took over. The workers are first rate but the new owner/manager is awful. For weeks at a time the fountain drinks do not work, specials are not updated and basic amenities are unavailable. Such a shame.
… more
C C L
Rude staff. Refused that I use the bathroom. Customer or not, it should not be so. In the middle of a big shopping center with many options, a big international chain such as Subway, no one should be denied the use of the bathroom. BTW, I am a customer…
… more
Sunn Mahn
Order online 30 mins ahead and still food was not ready for pick up. Service is horrible here. Would not recommend waste of time.
… more
Bethesda Gal
It’s a Subway, so no atmosphere, no decor, but the place was super clean — possibly close to closing time at 4:40p on a Tuesday. Easy parking in this large strip mall parking lot. I purchased two foot-long chicken and onion teriyaki sub combo meals, which included a small soft drink and choice of chips or a cookie for each meal. No other patrons in the store at the time, so very quiet, and the gal who helped was quick and pleasant… particularly when my newly-downloaded Subway App had to be re-downloaded to get it to work. But, as this was my very first time scanning from the Subway App, when I was told by the employee the scanner was ready I apparently held my phone too close to the scanner face because it didn’t scan until I pulled my phone away in frustration…then, it beeped as scanned. But the store employee watched me as I kept trying to scan with my phone right up against the scanner and I even said it’s not working but she didn’t suggest that I was holding my phone too close. Also, when I asked to instead provide my phone number to get points — because when I initially signed up for the rewards program, it stated that my phone number would suffice for in-store points accrual — the employee indicated that wasn’t doable. As the only staff member at the counter, she didn’t seem like a new employee — she certainly knew how to make the subs and ring up the combo purchases — so, it could be that some additional scanner and rewards program training/information is needed. However, to rectify the scanning problem, she might have consulted with the other employee in the back, who passed through the front for a second when I first arrived at the counter, especially since they weren’t busy. And, to add to the experience, both heavy foot-longs were placed in the same bag, which handles broke off and the thin paper bag crashed onto the rain-soaked ground spilling out the chips just as I reached my car — those flimsy paper carry bags aren’t strong enough to hold two foot-long subs, which should have been placed in separate bags. Anyway, though a few frustrations, when I finally got home, I thoroughly enjoyed my sub.
… more
Courtney B
I usually don’t have any issues with my pick up orders at this location, but today, my sub is horrible. It seems like they completely skipped over my special instructions and everything I asked for extra of; isn’t extra. I also asked for my meat and cheese to be warned up (I don’t like hard bread from toasting) and my sandwich is cold. Just wasted a whole footlong smh.
… more
Leah Warney
I had my whole meal made, frantically couldn’t find my wallet!!
The owner was SO nice and said to take it and eat and not to worry. However I was able to locate my wallet (at home) and I promised him that I would swing by first thing in the am, he said not to worry. Super nice guy, with a lot of understanding, most owners woulda said your loss. Besides the sandwich was great too today! A bad situation wasn’t so bad thanks to him!
… more
Grant G.
First off, I’ll say I do like this subway! When I can eat in, that is. Only half the staff seems like they have any ounce of customer service left in them, but I’ve worked food service (Subway specifically, at that!), I get it. I never feel too harshly toward tired or annoyed workers unless they make me feel particularly unwanted.
One of the positives is that they’re generous with their veggies. I love olives on my subway sandwiches, and I always feel out of place asking for more, but they pile them on without hesitation, which is GREAT.
But buyer beware if you try to order from them through a delivery service like Uber eats or Grubhub. It’s a 50/50 chance that the order will even be accepted, let alone completed. Half the times we’ve ordered, they’ve not confirmed it, so it automatically gets cancelled. I get it, it can get busy, especially during the dinner hours. But half the times we’ve ordered?
Tonight takes the cake. The order was accepted, but Uber was having trouble finding a driver that would actually get to the restaurant, so one would be selected and drive closer for a bit, then the delivery driver would switch. Finally, after 3 drivers fail to get there, the fourth one makes it to the restaurant with 10 minutes to spare before the Subway closes. At this point it’s been nearly an hour since the order was accepted. Ample time to make two sandwiches and grab a Gatorade from the cooler. Sure, they’d be a bit cold, but it’s fine. Suddenly, after the driver has been at the restaurant for at least 5 minutes, Subway cancels the order. No communication, just cancels.
When things like this happen, once or twice, it’s easy to think, “maybe there’s a rush. I don’t blame them.”
When it’s happened at least seven times, it feels almost like they just don’t feel like doing their job.
… more
… View more

Leave a Comment