Bill Smith
Drive through service was terrible. Girl kept interrupting the order like she was in a hurry and there were only two cars there. The orders are often incomplete and I spoke with the manager and she suggested I go elsewhere …. Really!!!! The chicken was full of grissle and the breading dripped grease. I been going there for years and the quality has diminished to zero. The Colonial should be sad.
… moreJULIA Dog lover
I waited 15 plus minutes behind only 2 cars.When I got to the window, I was told they were waiting on wedges, so my order that did not include wedges sat and got cold while I waited for the 2 people in front of me to get fresh wedges. The food was okay, but cold. If the two cars ahead of me got fresh food, so should I. I’ll go to McDonald’s next time
… moreBrandy Barron
They have better deals online. I tried to pick up an order the door was locked. You have to wait in the drive thru to pick up your food. When got to the speaker I asked, if I could order it online now? I was told I had to get out of line. Then place my online order and get back in the long line I already waiting in. Poor customer experience.
… moreJames Corry
Food was great, just watched a worker choke out a customer though, not sure i want to eat here again
… moreAaron Richmond
The food was excellent, and the young man at the windows was soo nice; though I had to wait for my order, after it was handed to me he warned me that it just came up and that it was hot
… moreMays J
I’d give a zero if I could… can’t get an order right! I even asked if everything was in the bag… it wasn’t! I called, they say come back and get them, you have 60 days. I come back 2 days later and they tell me my name isn’t in the list. It’s ridiculous! They need to hire some people with brains!
… moreTyler Corry
Was trying to call because half my order was missing but the manager i spoke to just hung up on me and when I tried to call back I couldn’t get a response, terrible management never eating here again
… moreJ Murdock
Staff here is awful, constantly cannot package the order correctly. Delivery or pickup, there is constant issues. If kfc food wasn’t good when by luck you get it right. They would be out of business
… moreRachel Dever
KFC flatrock absolutely disgusting. The fries were not edible, tasted and looked like the day before, just reheated. The “new” kfc wraps, had no spicy mayo so they gave all classic, cold chicken and gross. We will not be eating there ever again. I’m not paying $17 for that trash food again, waste of money.
… moreAbi Armstrong
Whoever was the girl that had to make my food caused the 1 star with her attitude because I asked no Mayo on one of my chicken littles when I came into the store and she had to make a comment “why would she order with Mayo then stupid” not sure if she thought I could hear her but workers should have a good attitude or not talk at all.
… more