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✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Welcome to your Union Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 9172 US-42, Union, KY 41091
Phone: (859) 384-4600
Website: https://www.chick-fil-a.com/locations/ky/union-promenade-ky?utm_source=google&utm_medium=gmb
Order and Reservations
Order: Order online
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Reviews
J. Money
Went for the opening and the staff was really efficient and courteous. We dined in and despite the big crowd had no problems finding a seat, getting our food to the table, and being checked on by staff for refills and condiments. The drive thru was moving quickly and anyone who wore a cow costume got free food for opening day. Lol. That is done, but it was fun to see all the people dressed up.
Friendly staff, fast service, play area for kids, plenty of outdoor seating, and chick fila quality on everything. Definitely glad they opened this location!
… moreFriendly staff, fast service, play area for kids, plenty of outdoor seating, and chick fila quality on everything. Definitely glad they opened this location!
Jacob
Slowest drive thru in NKY…
And they need to stop catering to Karens that hold up the line due to not knowing how to use the mobile order app, or who complain and want different fresh fries.
Literally had to turn my car off and was at a stand still for almost 15 minutes today because some old Karen made the employee look at her phone and fix an order, then she made them remake her milkshake.
You need to send these people to a parking spot and then deal with their nonsense there and let the line move.
When I want my food I want it fast, not 15-20 minute waits.
I won’t be back for awhile.
… moreAnd they need to stop catering to Karens that hold up the line due to not knowing how to use the mobile order app, or who complain and want different fresh fries.
Literally had to turn my car off and was at a stand still for almost 15 minutes today because some old Karen made the employee look at her phone and fix an order, then she made them remake her milkshake.
You need to send these people to a parking spot and then deal with their nonsense there and let the line move.
When I want my food I want it fast, not 15-20 minute waits.
I won’t be back for awhile.
Alex Lounsbury
We were really excited when this new location was announced, as we live very close. However, we have ended up going to Mall Road because of how slow this location is. A 10 to 15 minute wait is the standard. And frustratingly, the mobile order is often slower than it would be to order at the restaurant. I hoped in time they would find their footing, but it has been several months with no improvement.
… moreElizabeth Hall
We LOVE Chick-fil-A…. This new location is wonderful but a common theme of conversation is that they must have different ovens. The food often seems over cooked or crispy. I thought it was just me, until I started asking others. I found out that I’m not alone, others feel the same way. However, we still love it!
… moreSteve Howard
We as a family think that the new restaurant is the BEST in Northern KY. We haven’t had a bad experience so far.
Food been excellent. All the SERVERS have been AWESOME from the ones taking our food order to the ones handed it out to us.
Very HELPFUL.
KEEP UP the WONDERFUL SERVICE..
The Howards
… moreFood been excellent. All the SERVERS have been AWESOME from the ones taking our food order to the ones handed it out to us.
Very HELPFUL.
KEEP UP the WONDERFUL SERVICE..
The Howards
Hans S
Chick-fil-A is a wonderful addition to the community. The food and atmosphere are great, but I’m particularly excited about the investment in Union and our local schools.
I highly recommend getting out to support this location and the culture they bring to our township.
… moreI highly recommend getting out to support this location and the culture they bring to our township.
Carson Go.
Went here during absolute worst drive thru conditions. Busy, rainy, cold, windy. Expected ~15 minutes for my food from other Chick-fil-A’s nearby, but the people working there held it down amazingly. Took around 5 minutes and the food was what you’d expect from this chain.
I’m very happy with the Chick-fil-A franchises here opening more restaurants to fill the gaps now that that supply facility is opening in Elsmere next year, and I’m shocked at how well the service is at this location for it being open for a couple months at most.
… moreI’m very happy with the Chick-fil-A franchises here opening more restaurants to fill the gaps now that that supply facility is opening in Elsmere next year, and I’m shocked at how well the service is at this location for it being open for a couple months at most.
Lauren Bosshammer
We have been excited for our Chick-fil-A since we saw the sign in the construction site! Everything about it is in line with what we’ve come to expect from the restaurant- hot food, friendly and speedy service, conveniently located and priced well for the quality. We’re so excited to have one in Union!
… moreTed Janssen
Small play place. Bad design. For drive thru you have to go around entire building. Should have faced front to reverse more parking in back than front. If you go in mens room, don’t expect a urinal. My son and I both double checked, thought we entered ladies room.
… moreMarianne Archer
They are new so trying to give grace, but waited for mobile order for 15 mins while the regular line kept moving. There were 3 others in the same line fed up. It wasn’t even a meal time to be that slow. No manager or adult in sight. Also, the fries were not the same as all other locations and kale salad was tasteless. Not up the CFA standards.
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