DEN
I’ve been through a lot which was unnesary if the police would have done their job when I was being attacked in my Denver home.. I’ve been to this panerra a few times for coffee. The staff is usually good. Tonight, over 3 x asked to turn the excessively loud music down. They did not. Poor music selection. In appropriate for a small coffee place. Never made the dark coffee. Other customers came in reaking of body odor type smell. One lady was exceptional the other night 5 stars .Did not eat here tonight. No wonder very few people are celebrating Valentine’s Day here… There’s no love here nor joy. Pray a church gets me a ride up the highway and someone does something about trash that put their hands on people without consent.
… moreKay Hansen
Sherrlyn was a very helpful cashier! Then when we finished eating , the manager ( maybe Bella) came by our table to see if our amazing Asiago stack sandwiches were good and to take our used dishes! She was very kind and spent several minutes talking with us! Love Panera!
… moreB
We stopped by to grab a quick cup of coffee and a pastry but ended up eating an early dinner. We ordered the Italian Steak and Mozz and Tomatoe Basil BLT sandwiches and loved them. It was a nice, quiet atmosphere and the staff were super friendly.
… moreJen andrews
Today, I had the worst employee who took my order. I handed her a five , some change, apparently I wasn’t fast enough for her to get my change out my coinpurse. She said you owe me 83 cents still. At this time I’m getting frustrated with her I replied back hold on for a sec. She wasn’t going to have it. I’m thinking rude I been going there since they opened. They need to train the employee better or be patient with someone. This isn’t first time in counter with rude employees who taking mine order.
… moreway-in- usa
Just picked up my order. Asiago bagels are overcooked. They supposed to be yellow not brown. They were not even able to slice white miche. Horrible service today 07/14. I order same stuff once a week but what happened today is not cool.
… moreJoel Cummings
After what I feel is at least two years of decline in quality, shrinking portion sizes and increased prices it seems, at this location, things are changing. The last two times I have been here the food was excellent. Once for dinner and once for breakfast. All around very tasty food and portions were very reasonable.
… moreRoy Michael Reyes
The girl named Big Trin was very kind and helpful in helping me decide what food I should get, it ended up being delicious so thank you to her!! She is a great team lead!
… moreA.M.
I am at work with my co workers. None of us are able to leave the branch to go pick up our order. We ordered for pick up. Our friend went to go pick it up and bring it to us at work. There were 3 meals two you pick twos and a pizza. I used to work and be a shift manager at a panera up north. I had asked for a bacon turkey bravo no tomatoes which was correct light signature sauce which I had extra on mine, I also had one small piece of bacon. The bacon is expensive please give the right portion of bacon for half a sandwich and my chicken Ceasars salad definitely did not have 1.75 oz of chicken in there. Either pre bagg weighed meats or make sure to balance the scale before weighing tge chicken. My co worker didn’t even vet her pizza. When she called there was blame on the person who had answered the phone. If this was a manager or even a crew member shame on you for throwing someone under you to shift the blame. There was an assumption it was an uber eats or door dash order which it was not it was a pick up order. Staff needs to make sure QC and expo are checking off the items on each item with tge ticket to ensure that everything is in the bag for the order. Instead of saying we can give you a coupon see if a caterer could step out to make this right
This company is supposed to BLAST Believe Listen Apologize Solve the problem and Thank them for being a customer. Lots of growth for much needed opportunities in this cafe.
… moreRob Smith
Good coffee
Good breakfast sandwiches. Tasty
Wife’s tea was not hot. Her 2nd cup was better
Ran out of liquid sugar for my ice coffee.
Busy at 10 am, longer line than usual.
Ran out of soufflés again!
… moreSydney Creech
I genuinely think the staff forget they have people in the drive thru. Multiple times now I have been left at the window for an extended period of time. Also I got the green goddess salad today and hard boiled eggs tasted rotten
… more