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Founded in 1990, Zaxbys serves delicious Chicken Fingerz and wings, Zalads, sandwiches, and more with Southern hospitality and a modern twist. Our fried chicken is hand-breaded and our Zax Sauce recipe is top secret. We offer a variety of signature sauces so you can dip, dunk, and drizzle with endless flavor possibilities. Whether you’re craving classics like a Chicken Finger Plate or Boneless Wings Meal – or you’re in the mood for fan favorites like Loaded Fries or a fresh Zalad – Zaxbys has got you covered. Join the Zax Rewardz program and download the Zaxbys app for exclusive rewards and offers.
Chain eatery serving up fried chicken fingers, wings, sandwiches & other American comfort food.
Address and Contact Information
Address: 3009 Crenshaw Pkwy, Richburg, SC 29729
Phone: (803) 789-5200
Order and Reservations
Order: Order online
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Reviews
Ronnie Jackson
When I received my nibbles meal today. The bread was burnt and hard around the edges. I haven’t ate Zaby’s in so long due to issues like this. I’m tired of it. I haven’t had Zaby’s all year and when I finally get it my bread is burnt. That’s crazy. The bad news the manager made my box up with the lil short chicken tender her name Asia. I ask her would she eat this and she said yes she would. Well I’m not. One word FIRED !!! Got a refund Zaby’s not the same. Dave’s Hot Chicken will never serve a fingers like this. Never against. Very disappointed.
… moreNicole McRae
Went to this Zaxbys today b/c it’s convenient and off the highway which I sometimes stop on Sundays from traveling. Service today was terrible employees in the background playing while some were serious & tried to get food out. Many people were waiting in drive thru and inside for their food orders to be completed.
Food quality was also not the best cheddar bites & shrimp were over cooked.
… moreFood quality was also not the best cheddar bites & shrimp were over cooked.
Kaitlyn Cochrane
RUDEST customer service experience of my life. I get it’s a fast food joint, but quickly saying “is that all????” after each item we added in the drive through and then forgetting our drinks AND sauces! When we asked for those, got eye rolls and we still tried to end it positively by being nice and saying have a great day but literally was just given our sauces without a word or smile. We realized after driving off that they forgot our cookie as well. Just awful!
… morePrettyGirlMafia LLC
Hello, I just like to say this was, by far the BEST chicken I had from ANY zaxbys ever.. I was coming from Columbia, passing through first I notice how nice the facility looks.. I goes..ohh that’s nice.. I order a 5 wing meal traditional all flats no sauce,, when I first seen the chicken. I was amazed how it look. It was soo perfect. I’m a chicken lover. I probably should be sponsored by Zaxbys lol. This was good and just perfect. Just thought I should let you guys know..Best I ever had.. keep up the great work
… moreDel Shaffer (Del Shaffer, Realtor)
Our family loves Zaxby’s and we try to stop there when we can. On a drive from Charleston to Charlotte, this location was on our route. When we pulled up we saw many employees out back at 11:50 and wondered why. Apart from two other people waiting on takeout, we were the only people inside. We ordered two kids meals, Kickin chicken meal and I got the Signature Sandwich. It took 19 minutes to get all our food. At one point, I saw the kids meals just sitting there getting cold so I asked for those. The lady up front kept asking them for the rest. A manager came forwarded and said they hadn’t even dropped the sandwich yet. The cashier apologized but that was it. They finally asked if I wanted something else, the Loaded Fries, so I gave in. A lot of people came in after us and got their food ahead of us. As a former Chick-fil-A manager, I know stuff happens but you have to take care of your raving fans. So, the Signature Sandwich didn’t turn out to live up to the name since they couldn’t make it.
… moreScott Penick
Dirty. Dirty. Dirty. These poor employees don’t appear to have had any training. The store was a mess – overflowing ice tray, food and napkins on the floor. Bathroom waste bin overflowing.
I tried to find the sanitation rating, but the notice and score were not visible from public spaces in the restaurant.
Lids, straws, and napkins were completely out of stock by the drink machine – unless you count the ones on the floor.
The food was standard Zaxby’s.
… moreI tried to find the sanitation rating, but the notice and score were not visible from public spaces in the restaurant.
Lids, straws, and napkins were completely out of stock by the drink machine – unless you count the ones on the floor.
The food was standard Zaxby’s.
Neal Pender
October 29, 2025 8:30 PM: I got the nibblerz and I’m pretty sure the buns were made a week ago and the fingers were cooked three days ago. Easily the worst meal I’ve ever had at a Zaxbys. Terrible old reheated tough food. Pathetic and disgusting. If this was my first Zaxbys meal I would never go back. Do the town a favor and shut this one down.
… moreCory DiBell
Order was wrong after having to park, while utilizing the drive thru. Might as well close the drive thru down, and make everyone order inside. Simple finger plate, had to wait 15 minutes to get it. Wish they would disclose this before you pay so you can decide if you want to wait. Absolute disaster.
… moreRussell Shirley
I’m not sure why this Zaxbys is not good, but I agree with other reviews.
The good –
close to highway and hotel
The not so good –
Outside lights were off two days in a row and Drove right by it the first night.
Food was not fresh.
Service was not with a smile.
I cannot recommend this restaurant.
… moreThe good –
close to highway and hotel
The not so good –
Outside lights were off two days in a row and Drove right by it the first night.
Food was not fresh.
Service was not with a smile.
I cannot recommend this restaurant.
Ryan Byers
Food is cold the fries have no seasoning and taste like wet raw potatoes. Chicken fingers are the size of my pinky, bread is soggy, and got 2 bites of Cole slaw…. If I’m paying $25+ for two finger plates I expect better quality food. Also had to wait 15 minutes for cold food.
… more