ana gonzalez
Have been here twice for breakfast which is not a norm and have enjoyed both breakfast meal and coffee. Lots of options for both food items and coffee and fantastic staff delivering great service.
Faves for today
Venti iced peppermint mocha (decaf) no whip.
Venti pumpkin spice latte light sweetener with whip
Grilled cheese sandwich extra toasty
Oatmeal all toppings
All yummmmmmy
… moreAbigail Delgado
I always come to this Starbucks since it’s the closest to my job, and I consistently have a great experience. Today, I accidentally placed my mobile order at the wrong location. I was on my break and didn’t realize it until I arrived. The barista who helped me was incredibly kind and allowed me to receive my drink at this location after I showed proof of purchase.
It was completely my mistake, but they handled it with understanding and professionalism. I truly appreciate the excellent customer service!
2/27 11:53 am If it helps get the name of the barista at the window
… moreAmy Kirchhoff
This is my local Starbucks. The staff is friendly, and the food is consistent, like all Starbucks. Today, however, an employee said something so compassionate that I left deeply moved. I noted the sign that said they were open on Christmas Day, and, in some sort of retail solidarity, said something like “I’m sorry. I hope they’re paying you time and a half!” And this employee (the one with the pink hair) said, “You know what? It’s OK. It’s a voluntary shift, and last year, a family was with their loved one at the hospital on Christmas, and we were the only place open. So you never really know what people are going through.” I have never in my life heard anyone in retail sounds so kind and proud about working on a holiday. She was sincere, and I was blessed by her heart for others. I’m glad that my local Starbucks is my favorite Starbucks with the best people.
… moreErica H
Not only was this the best brown sugar shaken espresso I’ve had in a while, but the staff was extremely nice and helpful when I had to come back for a paper receipt. I believe her name was Inae (please forgive me if I’m wrong, we were all rushing) and she was kind and ran my receipt out to my car so I didn’t have to get my two young children down. She was happy to assist me. Very grateful for moments like these. Delicious coffee, spinach wrap, and kind service in drive thru all together. This will be the only starbucks I go to when visiting grapevine from now on.
… moreJean Lacefield
Just got a hot mocha. Was welcome in by all employees. Everyone of them was friendly and very polite. Had my drink in no time at all and was out the door to continue my busy schedule for the day. This putbmevin a great mood for rest of my day. Thanks to all of you at Starbucks.
… moreAndrew
Probably the most consistent ( in terms of the drinks taste consistency, wait time, staff friendliness) Starbucks location I have ever been to.
… moreS M
worst location EVER. what do you mean “yeah it’s there” while you clearly see this half empty drink on a venti cup. if you want to get something you want minimum of everything, this is your go to!!!!! this is my third time getting my drink WRONG COMPLETE OPPOSITE. not giving anymore chances because 1. they water down your drinks 2. they make your drink with their eyes closed 3.are you even reading the receipt? i asked extra of everything and yall gave me nothing on a big cup. I won’t be coming back unless i want yall to ruin my day again. seriously, who is telling them they’re doing good. if yall want easy made drinks here be their biggest guest. they might even forget to give you the right cup LOL. Enjoy! recap: Go some place else.
… moreBig B
Very pleasant but not cozy, wish they didn’t play rap music so loud though
… moreSteve Rich
Multiple days Ive tried calling to pre order some travelers (coffee in a box). The phone rings until it goes to a message asking for a password.
… moreRita Miller Dorris
I very rarely go to Starbucks but this place is amazing. The service is excellent and helpful when you don’t know what to order.
… more