J Boo
I ordered online for pick up and used my rewards for a free pizza. We love Pizza Hut! But tonight, the pizza was less than expected. The lady at the window was so rude! She was on a personal call that she had on speaker, she asked my name but obviously couldn’t hear me well over her very loud phone call, she then said that I need to speak up which is just crazy to me! I ordered extra sauce and extra cheese on my pizza which was obviously not put on there. I think we’re just going to have to drive a little further when ordering from Pizza Hut in the future bc this is not it!
… moreTissan Jackson
I ordered a pizza today and the pizza was dry and the box looks pre-used and the corners were bent. I tried to contact customer service (website) and called the phone number to no avail. I see why people are choosing to go to a different franchise Dominos or Papa John).
… moreDenyce Cowards
I ordered some food and they didn’t have any chance then I come back I heard this lady talking smart of front of me.
… moreCalvin Stratton
I had my order delivered and everything was pretty good. Food was hot, it arrived on time, and it was friendly delivery service.
… moreShanta Shanta
REALLY!! $18.00 FOR THIS A 2 TOPPING PIZZA PEPPERONI AND BACON SMH THE ONE NIGHT I TREAT MYSELF WITH A LITTLE TAKE OUT BTW THIS TOOK A HOUR
… moreLisa “MsCee28” Covingtn
This is the worst food experience I have EVER had at a Pizza Hut. I arrived at the appointed time and parked at pick up window for over 6 minutes. I was NOT acknowledged. I left and returned 20 minutes later. I was told by the person at yhe window that orders were backed up. I informed that person that if the order is not ready, then i do not want it. The person took my credit card and returned 5 minutes later. He did not open the box to allow me to check the food. I opened the boxes and was horrified. BOTH pizzas were over cooked and burned. The worker stated the is due was with the stove.
Please tell me why i have to pay for and accept burned pizza because your company has a worn out stove?
… moreLashaunda Borampeta
Pizza was burnt. Cinnabon was burnt. Pizza wasn’t cut properly. My dog wouldn’t even eat that hard dry bread. I didn’t ask for light sauce but it was barely any sauce on it. This has been the worst experience in pizza history
… moreDarlene Belton
Jackson Mississippi have the worst fast food places and I’m going to keep exposing that. This Pizza Hut just moved to a new location service is always bad and slow. Even when they’re not busy they give you these long wait times. I had to advise her. I managed pizza for many years. It don’t take that much time maybe for them. It’s so easy for them to make you wait and still want your money instead of doing better. It takes 12 minutes to make a pizza and for it to be done, especially a personal pan. These people are so unprofessional. When you go to these places they think cuz you don’t work there, you don’t know how things work. Really stupid. Shame on you. You need better customer service.
… moreAnthony Crow
Probably the most under staffed Pizza Hut I’ve ever seen. Average delivery times are around 3 hours. Ordered at 5 and the app said my food would be there by 9. I live very close to the store so I thought I’d go up there instead, just to wait in the parking lot for an additional 30 minutes to make a medium pizza. Oh and still got charged the delivery fee but I wasn’t about to wait another 30 just to get that back.
… moreJames Henson
They didn’t place enough toppings and my pizza was overcooked… I’m not pleased whoever in on nightshift at this location.
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