The Cracked Mug Coffee House

  4.5 – 567 reviews   • Coffee shop

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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dine in ✔️Take out The Cracked Mug Coffee House 78023

Address and Contact Information

Address: 14743 Old Bandera Rd #1, Helotes, TX 78023

Phone: (210) 635-0829

Website: https://crackedmug.com/

Menu Photos

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THE CRACKED MUG

The Cracked Mug Coffee Shop is a cozy place to grab a great cup of coffee and housemade baked goods in Helotes, Texas. This Hill Country Hideaway is located …

The Cracked Mug Coffee House | Helotes TX – Facebook

Make yourself at home in our family owned & operated Coffee House. We’re located in the historic downtown area known as Old Town Helotes.

The Cracked Mug Coffee House (@crackedmughelotes) – Instagram

5.1K+ followers · 541 posts · Make yourself at Home ☕️Mom & Pop Coffee House☕️ •Free Wifi •Hours: Mon-Sat 7am-4pm #supportsmallbusiness.

Reviews

Gary Szalwinski
I liked the coffee ☕️. The shops very small but cozy. They have some interesting types of coffee and breakfast foods available. Smells amazing.
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Eileen Naski
Stopped in for a cup of coffee. This place is so cute! The vibe is very relaxed and welcoming. The barista definitely knows his menu and made a great recommendation! I will definitely be back.
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Ian McAlister
London Fog was hot and delicious, wide variety of coffee drinks on the menu, and they had some amazing looking Christmas sugar cookies at a level of detail you don’t usually see
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Yilmaz Ozmen
I visited The Cracked Mug Coffee House recently, and while it has a charming and cozy vibe, there were a few areas where it could improve.
1. Atmosphere and Layout: The interior is warm and inviting, with a farmhouse-style decor that feels homely and relaxing. The small seating area, including couches and traditional tables, gives off a quaint charm. However, the space is limited, and the acoustics make it easy to overhear conversations, which can be distracting. If one person speaks loudly, it can disturb others trying to enjoy the quiet.
2. Coffee Quality: I had high hopes for the coffee, but unfortunately, the brew lacked the freshness and depth of flavor you’d expect from a dedicated coffee shop. While the variety of drinks on the menu is appealing, the execution leaves room for improvement, especially for coffee enthusiasts.
3. Additional Features: The shop includes a retail section with mugs, coffee beans, and other merchandise for sale. While it’s a nice touch, the overall focus should be on enhancing the quality of the coffee and the guest experience.
4. Space for Work or Relaxation: This spot could be ideal for remote work or catching up on reading, thanks to its peaceful environment. However, the limited seating means it might not always be available or comfortable during busier hours.

Overall, The Cracked Mug Coffee House offers a pleasant atmosphere but falls short in delivering a great coffee experience. I’d recommend it for a quick stop or a quiet break if you’re in the area, but there are better options for coffee aficionados. Rating: 3/5.

Suggestions for improvement:
• Focus on brewing fresh, flavorful coffee.
• Consider soundproofing or spacing adjustments to minimize noise disruption.
• Expand seating capacity slightly for more comfort.

A quaint coffee house with potential to grow into something much better!
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Emily Myerly
Lovely coffee shop with delicious food! We’ve been twice for breakfast and the whole family enjoyed their food and coffee. I got this breakfast plate with two eggs, bacon, potatoes and toast. It was fantastic!
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Andi V.
Love the cozy and old-timey feel of this little cafe. The owners and workers are extremely friendly and helpful! The food was a little bland, to be honest, but not bad at all. Their coffee, however, was absolutely delicious! I had the honey + lavender latte, definitely recommend!
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paul watson
Set an Stone building with comfortable tables reading a book meeting up with your friends. The food coffee are off the chain. The food is made from scratch. I would highly suggest breakfast in a mole with homemade homemade gravy, bacon, chunks of potatoes,,, everything is wonderful
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Liz Cortez
I have been coming here for years and I love it! Amazing people and nice atmosphere. The keto bowl was great and so was the Autumn Kiss, seasonal fall drink. Got this with my boyfriend before a hike and I loved it!
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Zahedeh Gharib Najad
Stopped by this coffee shop for breakfast and was really looking forward to it. Unfortunately, the food and coffee were a big letdown. The breakfast was bland and overcooked, and the coffee tasted too sweet not what you’d hope for from a place that specializes in it.

That said, the vibe was actually really nice. The space is cozy and well-designed, with a relaxed atmosphere that makes you want to hang out for a while. friendly staff, and a good place to chill or get some work done — just not for the food or drinks.

Would definitely come back to enjoy the space, but I’ll be grabbing coffee elsewhere first.
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Christina Cruz
I had an appointment in old town Helotes that I was early for so l decided to stop in for a coffee while I waited. I walked in and it looked like the barista was visiting with a friend. It ended quickly and the person walked away. I walked up to the counter to ask a question or even have a friendly exchange and the barista didn’t acknowledge me. She didn’t say hi, didn’t even look my way. We were like 3ft apart! | was standing at the counter just looking at her as she moved around as if I was invisible. So I asked her “do I order with you?” She completely ignored me. I honestly debated that maybe she was deaf? I asked the question again and she barely let out a “yeah” grunt while adjusting her AirPod (one side was in). I sat there for a second and debated on ordering anyway- before someone came out from the back and passed me up looking equally as miserable as the young lady behind the counter. I took my son’s hand and walked out. I was appalled at the lack of courtesy. I wouldn’t stand face to face with a stranger and act so superior let alone running an establishment! It was going to be my first time there but nevermind. I went to my appointment coffee-less but they recommended Texas Grounds to me so that was my next stop.
How sad because this place looked so cute and quaint. Like a happy place but I walked in to very miserable people.- adding that I was the only person there on a Wednesday afternoon.
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