Katie Broughton
The gal at the counter was absolutely amazing. She was fast and very kind. She told us about a competition between the surrounding Subway stores and wanted to support our local store. Go Lebanon! ❤️
… moreKay Faun
20 minutes in the drive thru with one car in front of me is crazy. And then rang in my order wrong and the solution was that I could take the full sandwich that I didn’t want (was ordered as a 6inch) or wait until the next time a manager is in to start the refund process. Absolutely insane. Please consider hiring competent individuals.
… moreBrandon Palmer
I came here with my kids for something different for dinner and we found it. The food was fresh and delicious and the people were friendly and competent.
… moreTrisha Clay (SunShineUrbs)
Absolutely horrible service. Ordered online and NOTHING was ACCURATE. I ordered an outlaw Toasted sub, with Extra Meat, Baja sauce and Extra Onion and Green Peppers with tomato and no Japleno. The sub was not toasted what so ever, it did have the baja sauce, the extra onions
Green Peppers, or Tomatoes, but had extra japlenos, yet I was charged regardless. Such a awful sandwich we wasted money as we tossed it and ended up going elsewhere for dinner.
Picking up up inwas made to wait in a line in the drive trhough while they took orders. Until I went inside to pick only to be ignored for 4 minutes and then I spoke up to be thrown my order. Nothing was check they confirmed the name but weren’t even sure what I ordered.
Absolutely worst customer service and experience I’ve ever had. Definitely need to train and work with the crew to get them uo to speed on making orders properly and being attentive to customers. Definitely don’t plan on coming back to this location
. I’m not sure how they even stay in business if this is how they run it. I am also planning to contact corporate and let them beware of the floor service and cleanliness of this specific location.
… moreJess Boysen
There was a lady today – number 11 that totally changed the way I feel about this subway – amazing!!! She made me a couple phenomenal sandwiches one double meat ham and cheese and one double meat turkey and cheese!!! That lady is a real pro.
… moreSean Heupel
4x my order was made wrong in a row. I told the manager that assured me “Our customer service is great. Our sales are great. I don’t know what you want me to do.” Exact quote. Refunding and apologizing would be a good start, then retraining employees can come second… my order was written on paper and easy to follow. This Subway just doesn’t care about quality it seems.
… moreKrystina Jermaczonak
I go to this Subway all the time and typically have good service and food. Unfortunately today I went over around 11:15am to get a 6 inch sandwich and did not come away with what I ordered. The gentleman who was working the drive thru was difficult to understand volume wise and I had to ask him to repeat things a few times. Every time I did, he seemed completely put out. When I got to the window he took my card and once inside the window said my total was almost $10. Before I could say anything, he was gone. When he came back he gave me my card (no receipt) and a footling. I stopped and asked if the sandwich was a certain kind. Once again he seemed put out and told me it was. I informed him I had only ordered a 6″, he was just silent and didn’t say anything. Because I already paid I just said “it’s okay, I guess I paid so I’ll take the sandwich.” He closed the window and I left. When getting home, my sandwich looked like someone just threw ingredients on. The right side is almost entirely veggies with no chicken and it just wasn’t right. I will come back, but I might no longer use the drive thru as I don’t know what this gentleman was doing since there was only one other car there behind me.
… morejake grider
This is the worst sandwich I have ever received. The look alone made it inedible. This is supposed to be a spicy Italian add capricola w/ shredded cheddar lettuce, tomato, olives , onion, mayo&mustard and salt pepper. I received 3 olives and roughy 4 strands of lettuce. Very dissatisfied and won’t be going back to subway. My dog wouldn’t even eat this, sad.
… moreEric Gross
It’s the person making my sandwich really took the time to do it proper. It was really delicious. Thank you!
… moreNorleena
Placed an order thru doordash and they bring me a bowl that’s almost empty, barley any veggies at all. Paid 29 bucks for nothing, most definitely don’t recommend continuing to support this business.
… more