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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
Wolf Infinity
Quarter pounder was raw. Took pictures. Am contacting the food and drug administration of this because this is happening too much for a fast food place. Inman Rd needs to be their act together. I may just own if you catch my drift!!! This is NOT ACCEPTABLE. You will be getting inspected when you least expect. Maybe the employees should have to eat what they don’t cook thoroughly. Or maybe they shouldn’t be so lazy or give a crap about what they’re doing. Won’t ever eat at a McDonald’s ever again. And to the owner reaching out, don’t bother you should have thought about this with so many complaints. Hope you get fined and are shut down. It’s called sorriness. No excuses for you!!!
… moreChristopher Wilkins
Absolutely horrible service. Orders are consistently wrong and normally I just let it go because it’s not worth the hassle to get it fixed but today I had an exceptionally long wait because they were cleaning a frappe dispenser and when I finally got the order it was missing items. Realized this when I got home and when I called to in have it refunded, I was told the refund had to be done in person meaning I’d have to come all the way back up to the restaurant just to fix their mistake Order #1258 – 12-26-2025 (mind you I orders in the mobile app). I have children and I have a very busy schedule so I can’t just drop everything to go back after already waiting as long as I did. When I asked what would be done to compensate me for the inconvenience along with correcting the hundreds of other wrong orders or inconveniences I’ve let slide, I was told nothing. The best they could do is give me back the money for the item THEY messed up!!!… I shouldn’t have to go out of my way to fix an issue they created… This is beyond the point… The point is that there is absolutely zero accountability in the service industry nowadays. I waited tables for 10 years and we would comp whole meals for one mistake or any inconvenience the guest might have experienced. Now, even a billion dollar corporation can’t lose a couple pennies on the dollar to correct a mistake they made. DON’T GO TO THIS RESTAURANT IF YOU WANT THINGS TO BE CORRECT. Sad thing is, this could have all been avoided if they had just offered to comp a SINGLE additional item for the inconvenience. OR just done anything other than what they did. I’ve never complained here and now they have lost a regular customer. I’ll gladly drive further to ACTUALLY GET THE CORRECT ORDER. If you are reading this… Buyer beware guys
… moreweston james
I went to this McDonalds with my Grandpa and he had taken a survey that comes on McDonalds receipts to get any sandwich at ANY McDonalds Buy one get one free. We had stopped at this one because we were in the area and he showed the person at the drive thru and he acted like he had no clue what it even was. He called the manager and she was rude and said that McDonalds had stopped doing the surveys. We went to another McDonalds, Specifically at 7069 Albert Pick Rd, and they took the receipt without a problem and the staff there said McDonalds still did the surveys. Not sure why the one on Inman Rd didnt take it.
… moreMark Looney
Only go here occasionally, but the staff is typically helpful & the food has been decent. Like the new menu options and corporate push towards higher quality options as well. I do prefer the times when the TV is not blaring the news at high volumes….
… moreCaroline Konopko
My husband and son stopped at this McDonald’s this morning to kill 30 minutes before church while I ran over to Dunkin. Our son is nonverbal autistic and loves the play place. When they got there, there were no signs in the play area of any kind. After about five minutes of playing my son comes to my husband letting him know there was something on his hands he didn’t like. It was like a sticky and really dirty looking. Then my husband noticed our son’s clothes were ruined. My son was wearing brand new under armor shorts and shirt and they are both ruined. It seems like they maybe sprayed down the play area with some cleaner and it wasn’t dry so when it got on his clothes and skin it stained it with the dirt and grime from the play area. My husband tried to speak to a manager and he said she was rude and dismissive, saying “what do you want me to do about it?” And when he asked her name she refused. I spent a lot of money of this outfit because my son wears nice clothes to church. If the play area is wet from being cleaned or sprayed down, I believe there needs to be a sign. I’m extremely upset about his ruin clothes but also this stuff got all over his hands and legs. My son has extremely sensitive skin. With him being autistic, he tends to put his hands in his mouth and Luckily it was discovered before he was able to put his hands in his mouth and get that wet, dirty, whatever it was in his mouth.
… moreJames Wendle (Jamie)
“Large fry”, pretty ridiculous and such a petty thing to skimp on. Fill the container!
… moreCharles Penn
Went there for a quick breakfast ordered hot cakes and sausage the hotcakes were cold as well as the sausage the service was slow the person at the register was non friendly and slow to respond there was a lot of loud talking from the kitchen and the tables were wiped with a greasy rag there was a film on all the tables I took the food back and they offered a replacement but I wasted time waiting for the first order so I had to go they offered replacement food but at this point I did not want it i was sooo fed up with this location I did not want to bother with waiting for a refund 6.00 lesson learned
… moreVictoria Jacobs
Staff is very polite and helpful. My order got messed up, and they fixed it within 30 seconds. It was better than any other McDonald’s I’ve had.
… moreevan aldridge
Great staff usually. However the tall wierd looking female is probably the rudeness person ive ever meet before for no reason
… moreTaylor Routh
We sometimes go to this location for the play place in the mornings on the weekend. Food is always good but the showstopper is the service from Pam. She makes us feel so welcome every visit and is for sure the “man behind the curtain” in the back too. You can tell she is dedicated and passionate about making others happy.
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