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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 12440 NE 144th St, Kirkland, WA 98034
Phone: (425) 820-9481
Order and Reservations
Order: Order online
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Reviews
Daniela Ramos-Juarez
I mean i atleast y’all can make seem we got more even my 2 large fries were in the same half like if someone ate some
… moreJohn Smith
Maybe don’t try to rush people at the drive thru. Twice I had to say I wasn’t done ordering. They never asked if I was done or if I wanted anything else. Switched to another person halfway through my order, had to restart it. Let’s do better please. I know it’s McDonald’s but I expect at least the bare minimum.
… moreKin Si
Sitting here for dine in like I do everyday. Today I just happened to come in the afternoon and definitely won’t be back in the afternoon EVER. The manager on shift has the worst attitude. I bought 2 snack wraps took the first bite and it was cold. She said “ it’s because the tortilla .” I said “ the chicken not being fresh is because of the tortilla.” And she said yes then followed it up with “ if you wanted fresh then you should have ordered it fresh.” I said “ excuse me ?” She then got loud with me and proceeded to talk about with other employees. I immediately said “ nope I’d liked my refund.” She then tried to back pedal like she was the victim no thanks. I bring my cilent here everyday the morning staff are AMAZING!! Dustin is thee hands down best leader/manager I’ve seen in customer service in long time. The staff are always so inviting and understanding and extra WELCOMING! I will not return if this lady is working AT ALL! Hopefully the issue is fixed soon!
… moreJoy Rose
Hot, fresh – Yes. Honoring a full Fry??? NO!! This is the fourth time, it’s rediclous. Stop passing off this as a full meal.
… moreAndrew W
Drive through is way too slow. If I try to go inside there is no employee that will take my order. They don’t want my business.
… moreQueen Bee
My truck was parked in McDonalds park lot and someone hit my truck and left. Hit and run. So I asked the GM to look at the cameras and get me a license plate number. 2 hrs later I go back in to see what they found out, and the GM who barely spoke English showed me some cars turning around near my truck but didnt hit it. I guaranteed him my truck was hit while parked there in there lot and he said he would keep looking. 2 more hours I go back in and nobody knew what I was talking about, shift change, so I asked for the GM…. Oh he went home and said come back tmrw. I took a video of interviewing another worker that barely new English and was like, I don’t know what to tell ya. My truck is my pride and joy. I take good care of it. No dents until that day and the guy that hit my truck, got away! Pisses me off. Food and service is as poor as their English. Highly don’t suggest you go here.
… moreJosh Hart
Went to drive thru only to not get served or even asked what I want. so I just left none of the employees know what there doing after 8 pm
… moreAline Kamariza
I’m only putting one star because there’s no zero. So boom, we get to the window and attitude is already on a 100 percent. We order and paid, then proceed to check our order like any regular person would do. Tell me why we are missing a fry and respectfully ask the man (Caucasian man with gingerish hair) for it, he then refuses to give us our fries and claims he put it in but he did not. He in fact was so rude he refused to even look at our receipt and was so admit that he put it in when he didn’t. We heard him and his coworker yell that someone misplaced it so whole time he was wrong. If you’re gonna work in customer service maybe learn how to communicate without retaliation.
… more1j change
Dustin, the shift lead, is a hardworking, customer oriented shift lead. He’s got a can do attitude and I wouldn’t be surprised if one day he ends up becoming a franchisee of McDonald’s. A customer came in asking for napkins and adding that the table they were sitting at was dirty. I saw Dustin grab napkins and also a rag and had the ownership mentality to go and do what wasn’t his job. I thought that needed recognition. A lot of workers these days do not have this ownership mentality and I believe him this owner should make Dustin feel valued. Hard working employees are even harder to find.
… moreAlex Z
I live nearby and used to visit this location occasionally, as the staff were usually nice and friendly. However, after not coming here for a few months, my experience a couple of days ago was shocking and disappointing. We ordered two Happy Meals at the drive-thru and waited at the pickup window for about seven minutes with zero communication from the staff. Through the window, I saw four teenagers who looked more interested in goofing off than working—chatting, laughing, and one completely glued to his phone. They didn’t even bother to start preparing our meals until another car placed an order and pulled up behind us. To make it worse, after we finally got our meals and left, we found that they had forgotten our drinks… Very unprofessional and utterly careless!
… more