Martin Lamas
Beautiful new location. I tried to place an order but no one greeted me or was available to take an order. The men’s faucet motion sensor was not working so I couldn’t wash my hands. Makes me wonder how they wash theirs.
… moreMatthew
After building a brand new facility you would think things would get better. In reality it got worse. When you go inside, there’s never anyone at the counter to assist you. You order in line it still takes you 45 minutes to an hour to get your food. Then you get home and 90% of the time the order is wrong or the food is overcooked dry burnt french fries do not go to this Whataburger.
… moreMichael Rodriguez
Every time I come to my hometown location here in Ingleside they always take care of me. The staff is kind and enjoyable to converse with, food is always A+. Manager kept coming out to check on me as if this was a full service restaurant. I travel all over and this is truly a one of a kind experience, keep up the great job.
… moreMaria Gonzalez
This has to be one of the worst Whataburger locations. The inside is ridiculously small, the lobby has almost no space, and it’s uncomfortable just trying to wait. The drive-thru is an absolute nightmare — about a 2-hour wait for fast food is beyond unacceptable. Poor setup, poor flow, and a complete waste of time. I do not recommend this location at all.
… moreSIRE POSEY
I ordered Curb Side and it said my order would be ready at 1:19-1:22,I watched drive thru get cleared out,another car pulled up next to me curbside got theirs before me and left,then at 1:36 my food still hasn’t came out,so I went in and asked about my food and the girl at the counter went and got my bag of food,I then asked how long has my food been sitting there and she says I dunno with a smerk,I asked again and she said I dunno,I said well I’d like to talk to a manager that does know,manger came to counter with my food,I said it’s been 20 minutes since I was told I’d have my food,and he says well the chicken takes 7 minutes,I said it’s been 20,and he said well it came up raw,and I said so you double dipped it and refried it?,he smerked and shrugged his shoulders and said yea.
This will be last time I come back,very disrespectful and disappointing,I would give negative 5 stars if I could
… moreVal Castro
Dining room was clean, restrooms were clean. The person who took my order Sunday morning went out of her way to serve me coffee that I requested. She was friendly and provided great customer service. She made my morning! Thanks for your help with my coffee I needed that extra effort after a long weekend without good coffee. I apologize I don’t remember her name it was about 10 am Sunday 10/12/25.
… moreMichael Dorris
One burger and was the only one in line at the time. Sat at the window for about 5 min befo6the next person pulled up behind me. All together I waited about 20 min. Just the get fries that were brown from the old oil they were cooked in. Every time I come here it a 20 min to an hr wait for food and the employees are just standing around talking. The service and wait times here suck. Just go to aransas and save yourself the time.
… moreheather Taylor
It is very clean. Seems mostly designed for drive through. The dining room is so basic and lacks the charm of traditional whataburgers. Upon entering the dining area you may stand around for a while waiting to be noticed. Most of the employees are very busy behind the wall. I assume the drive through option is quicker than older Whataburgers. For some reason walking in just makes me anxious, maybe I am just too old to appreciate and move on to using the app to order.
… moreMichael Nolan
Slowest Whataburger I ever been too..15 mins in a drive thru with 2 cars. Slowest employees and lack of concern for customer satisfaction.
Screw the new owners of Whataburger and this location in particular.
… moreM W
Drive thru at this location is beyond ridiculous. During lunch time even don’t bother, your whole Lunch Time will be used up waiting in the drive thru line.
Managers need to get their stuff together and be ready for lunchtime
… more