Jack’s Family Restaurant

  3.7 – 579 reviews   • Fast food restaurant

Social Profile:

Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Order Online, on the app, or drop by and visit us at our Trussville, Alabama store located at 4604 Deerfoot Parkway. Get your southern cravings satisfied at breakfast, lunch and dinner time.

Fast-food chain serving standard American eats such as burgers, fries & milkshakes.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Jack's Family Restaurant 35173

Hours

Thursday4 AM–10 PM
Friday4 AM–11 PM
Saturday4 AM–11 PM
Sunday6 AM–10 PM
Monday4 AM–10 PM
Tuesday4 AM–10 PM
Wednesday4 AM–10 PM

Address and Contact Information

Address: 4604 Deerfoot Pkwy, Trussville, AL 35173

Phone: (205) 588-1581

Website: https://locations.eatatjacks.com/al/trussville/4604-deerfoot-parkway/

Menu Photos

Order and Reservations

Order: Order online

eatatjacks.com

Related Web Results

4604 Deerfoot Parkway – Trussville – Jack’s Family Restaurants

Visit your local Jack’s restaurant at 4604 Deerfoot Parkway in Trussville. Order your favorite burger and fries in the Jack’s app or online.

Jack’s Menu – Jack’s Family Restaurants

Browse the full Jack’s menu — breakfast biscuits, Southern chicken, burgers, salads, sides, desserts, and drinks. Something delicious for everyone, …

Jack’s Family Restaurants in Trussville, AL

Jack’s Family Restaurants in Trussville, Alabama. Jack’s Argo – 11 Argo Pkwy, Trussville AL 35173; Jack’s Deerfoot Parkway – 4604 Deerfoot Parkway, …

Reviews

Linda Jacobson
We eat at this location at least once a week … often twice! Our favorite is to come for Saturday morning pancakes. When we are there for lunch or dinner there are so many really good menu options. Today I chose grilled chicken salad and was not disappointed.
… more
Tiffany Oden
Jack’s has always been a reliable place for fast, delicious food for me! I went through the drive-thru and forgot to take pictures but my Deluxe with sausage was still hot and delicious by the time I arrived at the office! Thank you!
… more
James Cole
Today (3/4/26) around lunch two of us went to this location. We stood in line with two others and were ignored for several minutes. A white lady walked by a couple of times, but ignored us. We finally just left.
A hello or we’ll be with you shortly would have been nice.
… more
Shad Molck
Been here twice on Sundays to get a burger. Both times they just look at you. Nobody gets good. This place is best to skip. McDonald’s will give you your food at least.

Edit: came back a month later on a Sunday night at 7pm. 2 people working, nobody taking orders and the manager just sat at a table doing nothing. How does this place not go out of business. That’s it, Jacks is no longer an option for me. Sad too, I really like the Big Bacon, been trying to get one for a month.
… more
Kyle Vice
The workers on the afternoon/evening shift just seemed to sonder while making the food. Both of our burgers were cold and had the stale stiffness to it. Like it had been sitting out a while maybe? The sides were hot and the employees were nice… thats counts for something. Not the first time having this experience here. Seems to be a recurring theme.
… more
Risa Gasper
First of all the food is very good but the service is horrendous. I used the very nice app but when I got there they didn’t know what I ordered. I received a bag full of green bean juice that leaked out on my lap, seat and floor of the truck. When I got home the order was not what I asked for! These problem have existed since they opened. Why don’t they hire a new, better manager?
… more
Chelsea Duhon
I stopped here for dinner , walked in at 6:00 p.m , waited about 10 mins in line before I had my order taken. Let me just say the “manager” Charles should NOT be in a kitchen. He told me it would be 20 minutes until my order was ready with was only a 8 piece fried chicken thighs and legs only. He was rude and seemed annoyed I wanted to wait for what I paid for. So while I been there 30 minutes waiting on my dinner , I heard Charles tell several workers that I was taking all the chicken like EXCUSE ME ?! How are y’all out of chicken in the middle of dinner rush ? And how is 1 order taking all your chicken ? That’s a problem for one. For two no biscuits were made Manager Charles had to hurry and throw them in oven . Ridiculous wait for 1 meal.. And then I felt very uncomfortable and not welcomed because manager Charles was saying out loud how I was taking all the chicken and all I ordered was 1 8 piece family meal!! Will NOT be back!!
… more
Zero Denero (ArkitekMusic)
My food is never right. I go here all the time. Today im pretty sure i got someone else’s meal in the drive threw. Even if i go inside its never 100 percent right. Today it was 100 percent wrong.
… more
Martha Mulligan
This is really a review so that the owners can improve. Here’s how it went. I ordered two cheeseburger kids meals both ketchup only, and a chicken finger snack with ranch. The Lady on the speaker was courteous. I pulled around. When I got to the window, the young lady took my card, as she was discussing an order with someone in the back…I can’t remember if she acknowledged me, because of the cute orange underwear that distracted me from the young man walking by. I mean…not just saggy pants…but his whole gluteal area of underwear was right there…I think I saw his thigh gap from the back.,. Anyhoo…the young lady did ask if I wanted a drink carrier, and I got one. A different guy brought my food as the manager scolded him about something. He Literally handed me the bag and continued discussion with the manager. So…as this was none of my business, I just got the order and drove home.
One burger (ketchup only) had Mayo and onions…and an unhappy kid, which was delightful to deal with after my 12hr shift. One kid did get ketchup only…as requested…that’s where the two stars came from. 3rd kid got some really really dry old chicken fingers with ZERO ranch dressing to at least make the trip down the gullet a little more tolerable.
This review should address management style…problems should not be addressed in front of customers, it’s distracting, and orders get jacked. I don’t want to see someone pulling up their pants if they’re handling my food. I work in healthcare, and not much grosses me out, but…you pull up that waistband after you poop…and then you pull it up right before you touch my child’s food bag…it’s kinda off putting. (But kudos for the cute boxers). Quality control…when the chicken tenders are off colored and feel brick like…they probably taste about as good. You’re a very busy restaurant I have faith that you can do better. I’ve worked in food service before healthcare…. I believe in you. I’ll be back, and shall review future services. God speed.
… more
Lindsey Jones
Jacks is very southern hospitality, friendly employees and great place to bring your family for some home cooked meals, or just for a cheeseburger night.
… more
… View more

Leave a Comment