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Welcome to your Lufkin Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 250 N John Redditt Dr, Lufkin, TX 75904
Phone: (936) 301-2442
Website: https://www.chick-fil-a.com/locations/tx/west-lufkin?utm_source=google&utm_medium=gmb
Order and Reservations
Order: Order online
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West Lufkin – Chick-fil-A
Account Sign out. Favorite this location. West Lufkin. 250 N John Redditt Dr. Lufkin, TX 75904. Closed – Opens tomorrow at 6:00 AM CDT. (936) 301-2442.
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Reviews
Joe Fields (Joe)
I shouldn’t have to ever rate a Chick-fil-A so low, but repeating issues of cleanliness shows that this location is in dire need of intervention from their leadership.
This location struggles to maintain cleanliness throughout their lobby. I have spoken with the manager on shift in the past, and action was only taken after I addressed my complaint to them directly. However, these restaurants should maintain cleanliness proactively, rather than reactively.
Failure to maintain a clean restaurant is both a health and safety concern. Individuals could trip on the debris on the floor, or bacteria could be lingering on the table that someone’s arms touch, spreading the bacteria and creating illnesses. This also makes me question the cleanliness of the food preparation areas, which directly impacts the quality of their food.
I have attempted to reach out to the operating partner of this restaurant, but haven’t had luck finding their contact information. Ultimately, I hope they can take corrective action to bring this restaurant up to the cleanliness standards that other Chick-fil-A’s value.
… moreThis location struggles to maintain cleanliness throughout their lobby. I have spoken with the manager on shift in the past, and action was only taken after I addressed my complaint to them directly. However, these restaurants should maintain cleanliness proactively, rather than reactively.
Failure to maintain a clean restaurant is both a health and safety concern. Individuals could trip on the debris on the floor, or bacteria could be lingering on the table that someone’s arms touch, spreading the bacteria and creating illnesses. This also makes me question the cleanliness of the food preparation areas, which directly impacts the quality of their food.
I have attempted to reach out to the operating partner of this restaurant, but haven’t had luck finding their contact information. Ultimately, I hope they can take corrective action to bring this restaurant up to the cleanliness standards that other Chick-fil-A’s value.
Logan Taylor
I order mobile pick up here for lunch often. I know they get busy between 11am – 1 pm with lunch orders. So I typically place my mobile order at 10:40-10:45 in order to beat the rush. I always click “at the restaurant, prepare my order” on the mobile app since I am a minute drive away and would like them to start it before I clock out for a 20-30 minute lunch break. Consistently, I will get a notification that my food is ready but when I get to the counter, they still have items to prepare. “Let me go make your…” nope, I just have to mark it missing from my order and go without it. I don’t have time to wait for ten more minutes for the food to finish preparing. The other Chik fila has a pick up shelf with completed meals by the time you get there and they’re a much busier location. Not sure why this one can’t get it right.
… moreTucker Johnson
This location horrible, customer service is non existent here. Made a mobile order then went through drive through to pick it up, they gave me my order before I pulled out of parking lot I checked bags and was missing items, went back in side there was 5 employees just standing there talking about their personal business and not even offering to help me or the other 4 people standing there waiting. Once I was helped they just stood there and acted like it wasn’t their fault I was missing items, finally had to make a scene and get upper management to help me. This is probably the fifth time I’ve had to go back inside and get them to correct my orders. The ONLY reason I’m giving it even 2 stars is cause it’s the closest location to my house.
… moreMacon Maddox
The absolute worst Chick-fil-A ever. I travel for work. Eat at Chick-fil-A’s all the time all across the country. This location consistently has the longest wait times.
… moreEmmit Sledge
Went through the drive-through, and the girls were great. They were Very polite and were very helpful. Appreciated the blessing offered as we pulled away. The line, though long, went really quick. We were second to the person at the window, but they brought our stuff out because it was ready. I’m really amazed at the piece of chicken on my sandwich. Thick is the only word I can think of. Someone worked hard to find the right supplier. Good meal and great staff. Enjoy
… moreNicholas Castleberry
Chick fil has always been one of my favorite places to go. They always have such great chicken sandwiches. Their Waffle fries are the bomb. I understand that they are a Christian organization and that is great. But I really wish that they would open up on Sundays because I find myself with few options on Sunday because I just don’t like to go to a lot of places.
… morebillie askew
We were getting ready to leave when the weather became stormy. Liz took the time to invite our group of 9 very active kids to story/craft time that would start soon.
The food and service beforehand was great as always, but the extra effort to give us something for the kids to do was very much appreciated. We were able to stay dry and the kids brought home their very own bracelets.
… moreThe food and service beforehand was great as always, but the extra effort to give us something for the kids to do was very much appreciated. We were able to stay dry and the kids brought home their very own bracelets.
Marty long
Always welcome me when I walk in, amazing customer service and food. Very kid friendly.
… moreGuyla Marie
First time at this location and every thing was great.
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