
Looking for hand-crafted meals made the right way near you? Whether it’s our fluffy Made from Scratch™ Biscuits baked fresh every 15 minutes, our crispy Hand-Breaded Chicken, or our juicy, charbroiled burgers, we take pride in serving you a breakfast, lunch or dinner (and the in-between snacks) sure to bring a little goodness to your day. Enjoy delicious meals made with heart when you visit your local Hardee’s® at 3351 Sides Branch Rd . Stop by today and see all the Goodness in the Making!
Fast-food chain serving fried chicken, big burgers & made-from-scratch breakfast biscuits.
Address and Contact Information
Address: 3351 Sides Branch Rd, Winston-Salem, NC 27127
Phone: (336) 788-8409
Website: https://locations.hardees.com/nc/winston-salem/3351-sides-branch-rd
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Reviews
They gave us cups and we found there was no ice. So, we were given ice from behind the counter. Then there was no rootbeer for my friend out front and they told him they had no more. So he opted for diet coke.
Our orders arrived. My friend’s order was correct, but his fries were rock hard. I received a hot dog loaded with mustard and onions. Not a chilidog. (See picture) I also received rock hard fries, which I didn’t order. There was no ketchup out front for the fries.
When asked about the hotdog, the manager said he would “add” chili sauce to the dog, but I didn’t want mustard. When told this, the manager snively remarked, “it comes with mustard. You have to request no mustard.” So, I said, ” OK, I don’t want mustard.” (See attached picture of the menu which neither mentions mustard, nor does the chilidog shown have mustard on it) 12 minutes later, my friend was done eating and my chili dog arrived.
I believe all this happened, because things were shut down early so that when the actual 10pm closing time arrived, the lights could be turned out a everyone could leave early.
Your star DID NOT shine!
I have been a Hardee’s customer since 1980. Sadly, this has changed my good opinion of Hardee’s, which, if not reconciled, I will report here and discontinue visiting.
Second visit today and service was better and delivery was much faster. Clean lobby again. Keep up the good work!
We ordered breakfast earlier today and the manager took our ordered in the drive-through. He was rude and made a simple order difficult. We got to my grandparents house about 20 minutes away only to realize my biscuit was not in the bag. On our way back home we stopped by for a refund becaus it was close to 10 bucks. He told us that he didn’t know if the biscuit wasn’t in the bag implying we were lying, and that he didn’t have to give us a refund. Then said we took too long to come back to the store. When we tried to reason with him he shut the window in our face. He did give us a refund but wow. This man has no place for customer service let alone a management position of any kind.
New post 8/11/22 7:30pm: Went through the drive thru to get a Strawberry Milkshake. Was told by the employee there was a shortage of milk.
Ordered an Apple Pie and was told it would be six minutes.
Ordered a cookie and medium Sprite with NO ice. I was given a cup full of ice, very little Sprite and lots of attitude from the male employee. 95 Health Grade, 25 Customer service grade!
I came here to get a quick breakfast, but the staff is very slow and is hardly working anymore. The manager is rude and thinks that the customers like myself did something wrong. They do not even have any empathy at all! Although the food is decent, that does not change the fact that their attitude is like that.
Do me a solid and go to a different Hardee’s or Carl Jr.’s restaurant or anywhere else. But not here. Not worth your time.