Teakeyman
Spending Christmas Day at Waffle House turned out to be a surprisingly wonderful experience. From the moment I walked in, everyone was incredibly friendly and welcoming, which really captured the spirit of the holiday. The staff was cheerful, attentive, and genuinely happy to be there, making sure every customer felt taken care of. The food was exactly what you hope for—hot, fresh, and comforting—and it tasted especially good on Christmas. Service was fast and on point despite the holiday, and you could tell the team took pride in what they do. Waffle House on Christmas Day wasn’t just a meal, it was a reminder of how good food and kind people can make a holiday even better.
… moreJill Pate
Ham and Cheese Omelet was great! And of course, the coffee was divine. Service was great! Nice people too. Definitely recommend
… moreRussell Rodriguez
My main complaint would be cleanliness. The window blinds and windows were super dirty, I am not sure how they would even have grease stains on them. The floor was dirty, sticky and was super gross to walk on.
I know Waffle House is open 24/7 but come on there are times that are slow and can be used to clean. I took a pic of the dirty mold around the windows at our table. The walls are sticky and gross . I bet they have slime in the ice machine.
… moreChloe Betke
We stopped coming here because of 2 servers and a cook. A while back we ate here and I tipped everyone $2. I just wanted to give to each of them because they looked so tired. They didn’t say thank you they got made I didn’t give them all more. My bill was $10 and I tipped $6. 2 days ago we were going to go to the Helena location but it was packed so we came here. We sat there forever waiting on a menu, or just someone to talk to us. They recognized us, and ignored us on purpose. Kept giving smug looks and giggling. We got up and left to drive to ANOTHER Waffle House. We had to drive over 30 minutes at night just to get food because they didn’t want to serve us any food. We just lost 2 family members and multiple pets and just wanted something good to eat. Have fun being stuck there
… moreCassandra Selman
Was an amazing experience for a 2am meal with loved ones. Justin is always our cook and gets my order exactly the way I like it every time and he definitely deserves a raise to go above and beyond for me. Stephanie is our server and she was so sweet and always made sure we were good. Love the people here and definitely will be back soon ✌
… moreSheryl Kemp (Sheryl)
We visited this location on a Sunday (11/9/25). It was not overly crowded. We walked in and went straight to a table. One waitress sat down with a plate of food and started calling out orders while eating. Two families came in after us and their orders were taken. We sat there for about fifteen minutes and no one ever greeted us or say they would be right with us. As we got up to leave one of the waitresses acknowledged us and said we could sit on the other side and she could wait on us. At that point I was livid and no longer wanted to eat at this establishment. This location needs more hospitality training. If I could rate zero stars for my experience I would.
… moreSteven VanGieson
8:30 pm 12/23/25. Nearly empty. Server tells us grill is being cleaned no food for 15-20 minutes. I order chilli, they out of chilli. Server brings our drinks, water,cola, sprite and two cups lukewarm coffee. Takes order. 9:00-no food- no service- no refills. Servers taking a break in back, only the cook is working.9:05 servers come out. No one has asked if we need refills.no Tables cleaned since 8:30 and two more families her.
Still waiting on refills and food at 9:15. Only one server again on floor. Avoid this place
… moreKayla Freiger
SO DELICIOUS YUMMMMMYYYYYY 10/10 amazing service great food you won’t regret coming here
… moredylan
It’s waffle house, open 24 hours, regardless of whether it is a holiday or not, a lot of people particularly at this location too, there is another waffle house location on Hwy 31, where Pelham meets Hoover but that one is not good in my opinion, this is obviously the better choice.
Food: Got the chicken melt bowl, mixed with hashbrowns, chicken, and cheese, topped it off with salt and pepper and the finishing touch, ketchup. The texas bacon patty melt is also one of my favourites too , it really does make your stomach crave more food, oh and let’s not forget they do give free water so let’s give the W to them
Service: You feel valued as soon as you step through those doors, they’ll usually ask you if you want a drink at first, then you can choose where you want to sit depending on how many are in your party. If you feel like you need something, you can raise your hand like a kindergartner wanting to ask a question in school again.
Miscellaneous: Bathroom included because why not, also you MUST try their chili, it is on a whole another level, especially with the crackers they give you, it feels like you’re at home with grandma’s cooking knowing you have peace of mind eating the best food that is always open.
… moreLuis Gonzalez
Giving a 1 start because the moment we walked in, the staff told us they are only doing to-go orders. Didn’t even bother to explain why. Terrible attitude the second my partner and myself walked in. Has not been the first time either. Never done a review so at this point it was time to give my opinion. Server had her headphones in and the cook just sat at the booth like nothing matter to them.
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