Joanna H.
Ordered a personal pan pizza from this store via Uber, which I have done without issue for the past two years. However, this time, I was forced to order a personal pan pizza box with a side. When it arrived, the pan pizza was soggy, cold and doughy, and had to be pried out of the tin pan it came in. I took it to the store and spoke with the manager, who did not seem to care, and offered no apology. He said their personal pan pizza supplier ran out of their usual supplies, so they stuffed some pieces of a large into a tin pan and tried to sell it. I left the pizza there, uneaten, and advised the manager that, due to the poor quality of this product, I would not be returning with my business. He shrugged his shoulders, and said said something noncommittal, and I left. Poor customer service, declining food quality, I do not recommend this store.
… moreLuz R
I had a terrible experience and the GM Lucy gave me a credit for a future redo well no one at the store EVER answers the phone so when you try to call you only get a CALL CENTER and they can’t process the credit only the store can. This has been the worst experience ever. At this point I just want my money back.
… moreSomebody
Wat too expensive for pizza. Two pizzas were $48. I picked up our order and the cashier gave me an attitude because I refuse to tip them. Tips are for services not cooks. Pizza Hut needs to pay you more. If I was eating in and they served our food I would tip. The cashiers attitude was very inappropriate.
… moreJlynn
The only reason this location gets 3 stars is because the food is great. Unfortunately, the service is very disappointing. I’ve ordered delivery several times, and items are often missing from my order. Orders should be checked and completed before being sent out to customers.
… moreJ D
The young lady at the Counter was amazing, very welcoming, had a big smile on her face, and even though they were extremely busy, she was still smiling. Great service, and still got my order quickly. That’s definitely the kind of customer service I love.
… moreVanessa Lopez
The food was good and fresh out of the oven but the service was unacceptable. We asked to dine in and they brought the food to the table, we didn’t receive plates or forks for our pasta, wings or pizza. I’m glad we asked for cups for our drinks because I’m afraid we may have to have used our hands for that. The attendants may have not paid attention but I feel if they work on that this would be a perfect dine in spot.
… moreChrissy Zaragoza
My food was wrong last night and my icing came looking like butter. Tried to call no answer. Called today to be transferred to the store phone over 6 times to get no answer. Ended up going to the location and was talking to a women who was pretty polite and nice. I was telling what was wrong and we were talking it out at first. This man (guessing the manager) came up and asked what was going on and she filled him in on how far we got into our conversation. He was very dismissive and came off a bit rude honestly. He said the icing is supposed to look like that. They refunded me 1 icing.
… moreP H
The food usually arrives as ordered. Rarely has it ever been burnt. We did have issues with the thin crusts arriving inconsistently crispy and not crispy around the edges of the pizzas, and have since opted for hand-tossed. Always ensure you get a full serving of fries before you leave. I was disappointed one day when I arrived home to find my fries half filled. We only ate inside one time, so I can’t rate the atmosphere of the place just yet.
… moreJosephine Duenas
Order over the phone and they said delivery was 50 mins. Ok fine but after two hours I called back and apparently when you call it goes to a call center not the store and they couldn’t tell me anything just transferred me to the store location and they didn’t answer either. The quality of the food was also terrible, rushed. Some of the pizza had no sauce and cheese bread was not cut it was just one whole slab.
… moreChristian Allen
I ordered online added a 2 liter drink food was cold and the 4.29 drink Jon existent. Not to mention every time I order from this location it’s always wrong…
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