Dairy Queen Grill & Chill

  4.1 – 590 reviews  $ • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dairy Queen Grill & Chill 61801

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Dairy Queen Grill & Chill, 911 W University Ave, Urbana, IL 61801, US

Get more information for Dairy Queen Grill & Chill in Urbana, IL. See reviews, map, get the address, and find directions.

Reviews

NakitaBannana
This location is normally great. I’ll drive to this one even when closer to another location because I normally get great service. Wanted to treat myself for my birthday and get a large mint Oreo blizzard that came as a regular Oreo blizzard. I had had a small one a few days before and it came out green. This one was white. When I asked him if they had heard me order mint, he told me it was
mint. It wasn’t. Maybe a hint of mint at the top. I get mistakes, but when I questioned it, you should’ve admitted it and fixed it.
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S K
They are nice but the quality of dipped cone is not the best.
Chocolate is too shallow compared to other DQs and the Sundae itself doesn’t have the DQ’s creamy dense texture than other places.
This is not the first time and they have had low quality dipped cones at least 2 years. So I don’t think it was a specific person’s fault.
For ice creams or Blizards, just try Savoy DQ.
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Jocelyn Mateo
Gave us free candles for my friend birthday and everybody devoured the really cute Heart ice cream cake we bought
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Nicholas Mangan
Entered the drive thru at 9:59pm, vehicle in front of me got served just fine. Spoke to the person on the box at 9:59pm. “We are closed”. What a garbage business when you are 5 cars deep in people waiting for their crap and technically you dont close until 10pm. Wont be spending money here anymore. Spend $40 a month here until now. Enough customers stop buying and that really compounds. Culvers gets my money now.
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Gary
Good ice cream blizzard. We sa many different ice cream cakes and pies for graduations, birthday parties, etc… Nice wide selection of Blizzards, ice cream cones, shakes, etc.., and chicken strips, burgers, chilli dogs, etc… polite, courteous and attentive staff. Lobby was clean. Conveniently located.
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Kyle Riggleman (KRiggz)
There was a dead fly in my girlfriends blizzard and when we took it back for a replacement they acted like we were lying and sat there giving us dirty looks and talking about us. Then the manager held the blizzard upside down unnecessarily long and said “I wait 5 minutes” just to be petty. Definitely not getting ice cream from this location anymore.
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alisa t
I always get ice cream cake from this location for special events and today I asked for the cake to be decorated in a very specific way. The staff members were very attentive and really tried to best understand my complicated order. The sweetest lady took her time making decorating it and the cake turned out amazing. Everyone that I interacted with was attentive, polite, and helpful. I am truly grateful for the service they provided.
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Melanie Ekstrom
Had the best birthday cake!!! Drove all over looking for an ice cream cake last minute. I’m pretty sure the manager was the one to save my birthday!!! He stayed late to make that cotton candy blizzard cake and it was so good and I’m so grateful!!!!!!! Thank goodness for Dairy Queen, and it was by far one of my favorite birthday cakes! Thank you for making me the best cake ever!!!!!
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Kevin Phillips
I order here a lot for mobile online orders. Today I came in after placing my order and with no warning I was told the lobby is closed for construction and there was a small printed sign. No other signs, nothing in the mobile app and they have a billboard outside with nothing. So I had to back up and wait in line to get my food that was already prepared. Now I don’t mind the construction and the staff is usually very friendly but I also do not like to be inconvenienced. Just better signage would be nice so people know.
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Ashish Patel
I call him to order birthday cake but his response on phone to bad
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