Vishaal Jugdave (Vish)
El pollo con mierda, first time trying this chain and my only thought is how is it still in business in a place like Brownsville TX, the chicken was pretty much sawdust it was that dry. Please save your money and go find somewhere authentic, what a waste of money. Two different cuisines have been offended tonight, Mexican style chicken and trying to pass this as barbecue in Texas.
… moreCash Brat
Excellent Service! The food was great. I ordered the Queso Guacamole Burrito & it was huge & delicious. They even had Mac & Cheese that our 1 year old ate & loved. Definitely will be returning.
… moreHannah Jo
The food was good, made fresh. We got the family meal 12pc. It came with 3 large sides. Drinks were not included which I disagree with. For $50 I think drinks should be included. The cashier was pretty rude, and ignorant. It was pretty dirty, there was napkins all over the place. Soft drink area was dirty and lots of food from previous customers on the floor.
… moreBert Vargas
The food was warm. The staff was friendly. The restaurant was extremely clean. Lots of sides to choose from. The price is pretty accurate due to the high quality food they serve. Would definitely eat there again.
… moreShirley Lara
I don’t know what they do to that chicken but it is awesome. 6 of us went in there. They offered us a coupon. The service is great. Beans and rice were excellent as well
… moreJorge 3şpïńö
Very delicous! I had never had this, I ordered the Double Chicken avocado bowl combo. It leaves you very satisfied. Very tasty as well as the pico de gallo and avocado salsa. The cashier seemed inexperienced in customer service though. But everything else
… moreDora Gonzalez
This review goes for both locations in Brownsville TX. Terrible service ! First time my order was wrong I didn’t check it outside the store so I didn’t get that one fixed. Decided to try again but this time I checked it before leaving and it was wrong yet again. When we told the employees they were visibly bothered to have to fix it. I decided to submit a complaint online. The location manager reached out and offered a free meal. I was not interested in going back to that location (alton gloor). I decided to try the Boca Chica location only to find they were an even hotter mess! This time I ordered on the app for curbside pick up. Ordered 2 items and both were wrong. When we went to the drive thru to let them know the employee was very annoyed as if it was my fault they made the order wrong. Finally got the food after waiting another 15 minutes only to find that they only removed the onions from the Birria quesadilla ordered and didn’t even attempt to fix the chicken taco they did wrong. All in all I would definitely not recommend. Avoid Pollo Loco !
… moreCristian Garcia
Flies in the coleslaw. Disgusting I should’ve read the reviews. Luckily I noticed it moving before I ate it. I would not recommend this place. Definitely all food is contaminated.
… moreDave Crouse
Clean, fast, hot, friendly service. Handicap accessible. During covid they have limited seating only 49 customers at a time. This is not too bad except mayb at lunch rush.
Clean bathrooms are also handicap accessible.
Parking lot is workable for trailer and rv. You may be able to park on the side of the restaurant away from the side road, or on the side road.
… moreKai Wulff
Food is good and the salad bar nice but staff, like in other locations was again a disappointment with slow and wrong order delivery.
… more