Savor the authentic taste of Italy in the heart of New York. Enjoy our exquisite cuisine with convenient delivery and takeout options. Experience exceptional flavors and impeccable service. Place your online order now for a delightful dining experience at home!
No-frills eatery with a varied menu that includes pizza, burgers, pasta & classic Italian dishes.
Address and Contact Information
Address: 176-49 Union Tpke, Flushing, NY 11366
Phone: (718) 591-5727
Website: https://www.reginacafepizza.com/
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Order and Reservations
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Reviews
Best pizza spot in the neighborhood! Good pizza and good people.
However, the Grubhub driver delivered us the wrong order, which contained no pizza whatsoever. So, we contacted Regina’s, and they had the pizzas sitting there, which was great!
This kind lady on the phone said they could deliver the two pies to us in about 20 min with their own delivery people. Great, no problem.
We wait 20, then 30, then 40 min….at this point, we called Regina’s back, asking about the status of our order, if it was on the way.
They were super confused on the phone and we overheard rude remarks about how they should “just hang up” on us. I was trying my best to be kind to the workers.
I understand, it is a very busy Friday night, and it is extremely cold outside. I had no intention of stressing them out even more than they already were, so I calmly gave them the address again and said we’d still like to receive the pizzas (which never left the pizzeria, somehow) if they could still send them over.
We’ve lost all hope because we still didn’t receive the pizza at this point, and they’re closing soon.
It’s sad because we have ordered many times before and enjoyed Regina’s pizza and haven’t had any major issues before.
It may have been an error on the Grubhub driver’s end, who knows? But all parties should have been more cognizant when the delivery guy didn’t grab TWO pizza boxes instead of a BAG of food.
Regardless, the saga after this error could’ve easily been ameliorated, if they actually cared about their customers receiving the correct food.
Either way, we will not be eating here again. You guys just lost loyal customers! 🙁