Dairy Queen Grill & Chill

  4.1 – 966 reviews   • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dairy Queen Grill & Chill 86025

Hours

Friday11 AM–9 PM
Saturday11 AM–9 PM
Sunday11 AM–9 PM
Monday11 AM–9 PM
Tuesday11 AM–9 PM
Wednesday11 AM–9 PM
Thursday11 AM–9 PM

Address and Contact Information

Address: 1004 Navajo Blvd, Holbrook, AZ 86025

Phone: (928) 524-6553

Website: https://www.dairyqueen.com/en-us/locations/az/holbrook/1004-navajo-blvd/4834/?utm_source=organic&utm_campaign=yext%2F&y_source=1_ODk5ODA2OS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

Menu Photos

dairyqueen.com

Photo Gallery

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Dairy Queen Grill & Chill, 1004 Navajo Blvd, Holbrook, AZ 86025, US

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Reviews

John Mangum
Dairy Queen – Holbrook, Arizona
⭐☆☆☆☆ (1 out of 5 stars)

Stopped by the Holbrook Dairy Queen expecting a quick treat and ended up with a frustrating reminder that not all franchises are created equal.

I rolled through the drive-thru to try the Blizzard of the Month, Reese’s Caramel Craze. It’s August, it’s advertised, and I figured it’d be a no-brainer. But apparently, that’s not the case here.

I placed my order and was immediately met with confusion. The staff asked, “So you want a Reese’s Blizzard with caramel added to it?” I clarified, “No, I’d like the new Reese’s Caramel Blizzard, the Blizzard of the Month.” The reply? A rude, “We don’t know what you’re talking about.”

Instead of trying to help or double-checking, they simply insisted they’d add caramel to a Reese’s Blizzard and then told me the total was $12.34 for two small incorrect Blizzards.

If you’re looking for a Dairy Queen that actually acts like a Dairy Queen, save yourself the hassle and skip this one. Either they’re not keeping up with the promotions or they just don’t care. Either way, this location was a major disappointment.
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Jenifer Jolley-JJ-
Came here for a funeral. Stopped and ate here as we always do when we come to town. Great food, fast service! Let me tell you what’s what! THE BANANA SPLIT WAS FRIGGING AMAZING! EAT IT! Lol drool
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Katarina Auer
Awesome experience. Really friendly cashiers and cooks. Always smiling 🙂
Food was fresh and tasty and not too greasy. Ice cream was smooth and creamy and sweet!!
Extremely clean dining room and bathrooms. Don’t forget to ask about the history.
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Deke Ross
We didn’t receive our entire meal. When we showed the receipt, they said they would make our burger and it took 30 minutes after asking several time.
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Morgan Munoz
The food I wanted wasn’t available. They have grilled sandwiches on their menu but every item that uses it said out of stock, all they had was fried chicken, and burgers with frys. The place was clean I didn’t go into the restroom so I’m not sure as to if it was clean or not. The drive through for this dq is going to cause a wreck on the main road it is on. If you have more then 2 cars in the line its it in the road. The parking lot is in need of attention, it has pot holes, uneven surfaces, there’s a major one right in front of the drive through window. etc. There is no handicap sign for parking but there is a blue bumper at the front door one spot. The food I did get was very good though. Nice and hot and flavorful. All in all a good experience minus the grilled chicken part.
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S Vandivort
19.23 for a double bacon cheeseburger combo and they can’t give one free ranch ? absolutely ridiculous to treat customers that way with high prices to begin with … not to mention ignoring customers to talk to co-workers for several minutes
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Kent
Dairy Queen always makes me feel like a kid again. I came here to try their New York blizzard cheesecake. They were very friendly and served it extremely fast. I’m now sitting in the corner, enjoying my dessert and deciding if I want to buy more. I figured the more I eat the faster I can get into the Holbrook Cemetery across the street.
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Leah Simmons
I was excited to see a really old restaurant still operating. The food was great for fast food. It was hot and fresh, the pretzel sticks were perfect and the hamburger bun was so shiny and beautiful lol I felt like I needed to leave a review because I was so happy lol
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Lisa Damas
We travel a lot and from AZ to Oregon this DQ has dedicated workers. Not only are they polite they made their ice cream look even better than the pictures. I enjoy the caramel heath brownie cupfection. The caramel to fudge ratio is perfect and the brownie is always warm and soft. The only thing we wish they had is chocolate ice cream.
Thank you DQ staff in Holbrook.
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L S
The older woman at the cash register was the rudest person I have ever bought anything from. I actually wished I would’ve asked for my money back and not gotten my blizzard. I simply ask her if she knew what a turtle blizzard was because it was not on the menu board and she stared at me and stared at me And finally “what size” I told her and the only other words she said to me was “cash or credit”. That was it.

I’ve been in many forms of customer service and many of them were high stress for over 40 years. This was Worst I have ever experienced in my entire life! If you don’t like your job quit. My turtle blizzard does not have caramel in it and wasn’t hardly mixed. I have no doubt, She did that on purpose. The only thing I did was go to the wrong counter to begin with because I wasn’t sure which one. When she pointed me to the other counter, I went without issue. I realized I made a mistake. I didn’t say anything rude to her. I said “hi how are you” and she ignored me. There was nobody else in line. Nobody was waiting for anything. I tried to have a very calm upbeat attitude with her, but she did not want to deal with me. I thanked her when she brought my blizzard to me. She said nothing but scowled at me. Maybe she’s nicer to others. I don’t know but what I do know is I will never come back to this Dairy Queen again and I travel to Phoenix quite often. Just be prepared if you decide to go to this store. Hopefully she was just having a crappy day and it won’t happen again. I hope that was the case. Not that she had a crappy day, but that she’s not always like that cause that would just be miserable. She looked miserable. The scowl on her face looked permanent. I also get the feeling she might be the owner or at the very least the manager. Shocking that somebody can treat people so disrespectful and still hold a customer service position or have a success business. Enter at your own risk.
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