Arby’s

  3.9 – 616 reviews   • Fast food restaurant

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Arby’s is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby’s was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby’s brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Arby's 44116

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Arby’s, 21412 Center Ridge Rd, Rocky River, OH 44116, US

Get more information for Arby’s in Rocky River, OH. See reviews, map, get the address, and find directions.

Reviews

James Long
I ordered a double beef and cheddar. My wife ordered a chicken snack wrap. Both were amazing. Great service. We will be back again
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Thiccdiskboy Thicc
Terrible service for asking for dine in when I chose caryout on the app( no dine in option on app) Waited 15 minutes for One Milkshake even after telling them 2 times the order was for us. Great Food TERRIBLE FOOD SERVICE. Just comes to show even nice people get treated poorly.
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megen shimmin
I’m really upset I didnt keep the receipt because everything was amazing! Huge shout out to the gentleman working 12/12/25 at 1030 PM. Everything was fresh and the buffalo chicken slider was made perfectly
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Kenneth Gross Gross
Spent 35 dollars food was cold had to give it to be reheated the Jalapeno poppers were freezer burnt the steak nuggets we hard as a rock I will never eat at this location again highly disappointed we even told them about it as we were leaving showed them we were throwing away are whole order not that we wanted anything but they could of at least offered to redo our meal we ain’t want it but the offer would of been nice…
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Alsero Ismael
I do not recommend anyone to eat here. The food is always cold and the fries are always old. I have tried this restaurant more than once. I do not recommend it to anyone. It is a bad restaurant.
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Matthew Katz
So I rarely eat fast food, but once in a while, I’m in a hurry and need a bite in a pinch. I stopped into this west-side Arby’s in the middle of running errands and was pleasantly surprised. I ate on site as I don’t like eating in my car. The employees were all friendly and professional. After ordering my food I sat down. In a few minutes, an employee brought my food out to the table and asked me if I needed anything else. I kind of felt like I was in a regular restaurant. The decor was much nicer than fast food places I’ve been in over the years. It was a pleasant experience.
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Angela Lee
My wife and I love Arby’s and usually it is amazing, but this time we ordered through Uber eats. We watched the driver pick up the food and drive straight to us no other stops 6 minutes away. So order to house 20 minutes that was awesome. Looking forward to our food. Sandwiches were missing and the curly fries (which are my favorite) were cold and tasted old. Your prices have gone up so we only get Arby’s once in awhile. This time was very disappointing and will take a good minute before we go again. $51 for our order and we didn’t even get half our food.
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Kevin Louisell
I got dry cold stale fries and two of the smallest pieces of chicken that weren’t even pieces of chicken they were all breading. Someone please help me, I used to love Arby’s. What a shame.
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The Truth
I went here to get the new cheesesteak that they are advertising and I ordered the meal at about 315 the Sunday of July 6th. And spent about $13. My order was simple just a Coke with some curly fries and some ketchup. This place looked as If There was not one customer in the place. This would make you think good service, correct? I had to repeat myself Three times at the order window and Another three times at the physical window. The young man in the window had his headset earpiece on the side of his head, facing outside the window completely just complicating his ability to hear customers. We actually had a talk about it and I asked him if it was able to flip over to the other side almost universal. He said he didn’t know. Nonetheless, I Get my order and head to My destination, the park go to open my order Only to find there is not one ketchup packet there. Then try a few fries and the fries are cold and hard and stale. I have no gripes as to the sandwich I found it delicious. I proceeded to pack it all up get back in my car and drive back to the establishment and arrive at the ordertaking intercom and tell them that the fries are stale, and a woman comes across the intercom and says that she can drop some and they will be ready in a few minutes. I say great then that young man kiss on the same intercom and proceeds to take my order out of nowhere after I explain to him that he forgot my ketchup and the fries were stale. At this point, I abandon the intercom and drive straight to the window because either this young man is on some heavy drugs or alcohol and unable to communicate or do his job or maybe he forgot to take his meds. Nonetheless, they asked me to pull up and wait for these fries and I do as I’ve probably spent another four dollars in gas just driving to their establishment and parking in their parking lot and waiting with my air-conditioning on because it’s 97° outside and this young man comes up to my window With what he considers an order of fries, but I considered to be little pieces just all little pieces I ordered curly fries. I got little pieces of curly fries which essentially just fries with these little pieces. I get two little ketchup packets absolutely blown away by the lack of customer service and competent complaint resolution. It was as if nobody was home. Not the young man who seemed almost robotic. Not a manager putting a face on the resolution. Not even a customer to be seen. I would urge anyone considering turning into this establishment just to keep going. It’s not worth the stop. I don’t care how good their cheesesteak is. Horrible absolutely deplorable customer service. STAY AWAY!
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Lord Farquaad
There’s never a line. There’s never a way. The food is good. The service is great. Every time I go there everybody’s smiling and happy. It takes about 45 seconds from when I order the food to when I start eating it. If you sit down in the restaurant, the fountain machine that has Coca-Cola is amazingly cold. It taste amazing. I really love all their dipping sauces that they have at the counter as well. When you eat inside the restaurant. They recently added a turkey sandwich for Thanksgiving. That is phenomenal. I can’t recommend Arby’s enough. They have the meats
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