Starbucks Coffee Company

  4.2 – 598 reviews   • Coffee shop

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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Albuquerque. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Starbucks Coffee Company 87114

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Starbucks Coffee Company

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Starbucks, 1440 Coors Blvd NW, Albuquerque, NM 87121, US

Get more information for Starbucks in Albuquerque, NM. See reviews, map … Starbucks is a globally recognized coffee company that offers a variety of …

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Reviews

Julie Lucero
My family and I were having a conversation about thunder cats. If you don’t know, you need to! Any who the barista (over the speaker) asked us which character was the best? The husband replied well when we received our drinks to our amazement and surprise, the barista hand drew thunder cats symbol and “go thunder cats” on our lids. Hands down best ever!!! Definitely deserve all 5 stars not only for this particular day but every other day!!
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Lori Sgr
If I could I would give 0 no star!! very unprofessional It was 530am Nov 28th i was waiting at the intercom for 10 minutes I drove up to the window, a employee by the name of “Chris”came to the window, didn’t greet, hi how are you nothing like that.. I told him what drink I would like to get. And didn’t say sorry for not responding to me at the intercom.. he tells me “I would have to wait” and ” he does not know how long it’s going to take”.for being a popular coffee shop I’m surprised how unprofessional this was! I will never come back to this location!
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Paul Chavez
Dear Starbucks Team,

I went through the drive-through; at approximately 7:00 PM, this evening. I ordered a medium Americano. The person helping me was some-what helpful. I had a $50.00. He indicated; he could not take it. He indicated; “It was too big of a bill.”

I requested in good faith, to speak to the manager, or leader on duty. An employee, named Joe; showed up. He was extremely unfriendly and rude. When I asked him, why is there not a sign that indicates, you don’t take a cash, in dominations, higher than a $20.00.

As, I indicated to Joe, I did not want to use a credit card. Instead, Joe did not specify an explanation. And appeared, to be, extremely impertinent, and insolent. I explained, why is there not any information on the ordering speaker/sign. Or, signage at pickup window.

That specifies any pertinent information, regarding cash that a customer can, or cannot utilize, to pay for an order. Again, if Joe; was courteous. My response, would have been completely, different. Instead, he came off, like an immature 12 year old.

As, a retired Army veteran. And, a 100% disabled veteran. I did not appreciate, Joe’s disrespect, towards me. He indicated, the Manager or GM; is Sophie. I will first escalate my concerns to Sophie. Before, I escalate, to the corporate office.

Also, I come to this location quite frequently in the mornings to get my morning Joe. I may be considered a regular, and always pay with cash. I guess, it’s fair to say last night. I got my evening Joe. And, it was a very bad Joe! No pun intended.

Joe, could have just comped; the, (medium) coffee. He, did not. I would not recommend this Starbucks, to any of my veteran brothers/sisters, friends, relatives, or anyone out there. Looking to get a cup of coffee. And, be treated with disrespect and rudeness.

In good faith, I called and spoke; to Sophie. Who was of no assistance. Ultimately, she hung up on me for no reason. I contacted corporate. And, the gentleman apologized and was totally professional and respectful. I requested a call from the DM.

Joe and Sophie, are the face of Starbucks. How they act towards customers, has merit,
and is considered; important. If it was their own personal business, referring to Joe & Sophie. If, they want to act unprofessional. That would be their prerogative.

I will never, ever; go back to this, Starbucks, ever, again. Due, to the horrific and unprofessional experience, that I had to incur. Not only in the drive-through; with Joe. Also, speaking to Sophie, on a phone-call. At this particular, Starbucks.

Best regards,
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delilah deleon
They made my day so simple ask for a pup cup and a Gr mocha cookie crumble frappuccino and extra cookie crumbles and they delivered with the crumbles!!
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Albert Franco
saturday january 11 2025 at 6:35 pm. the lobby is closed, though the drive thru is open. this is more common than it should be (and not only at starbucks) in this city. i drive at night a lot, and there are very few bathrooms in the city that are open (truck stops, mostly). in addition to the Earl Grey being almost flavorless since a few months ago, the lobby closing issue makes it so that once my current balance on my account is used, i will not reload.
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Tyler
Locations super stingy. If you ask for extra Carmel or cold foam or anything like that they’ll hardly give you any. Even after asking again they barely put any in my drink. Photo showing extra Carmel listed on the ticket with not even the regular amount the drink should have had.
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M&M
Rude staff rolled their eyes at us. Then had us wait 23 minutes for a mobile order with 1 drink
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William Buss
All the baristas seem very friendly, great drive-thru experience.
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Maria Moreno
Thank you so much to the amazing and friendly team, the most delicious drink ever
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Mary Bissell
I came in to Starbucks to work, running late because of traffic and trying to start a major work meeting in 3 minutes. There was a long line, so I sat down, got my computer and meeting set up, and placed a mobile order. A worker came over and told me I had to order and couldn’t just sit–I told her I placed a mobile order. Instead of saying awesome, thanks, whatever, she was rude. I told her I could not keep talking because I was running a major meeting, and she walked off. I watched my drink sit on the counter, but I couldn’t grab it because I was running this major meeting. She came back later and insisted I needed to order–I pointed out my order had been sitting on the counter and then was thrown away by someone. Instead of saying awesome, thanks, or even oh no, sorry about your drink, let me get you a new one, she said she needed my name to confirm I wasn’t lying.

I get it. You have a job. But I was also a partner for years, and I spend a ton of time and money in various stores, especially tipping your workers. Sucks that management is either putting your partners in a position where they have to be rude, or not giving them the training to just act like humans and treat the customers like humans. Sounds like you need a training day for the staff.
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