Eric Serrano
Went in yesterday for lunch. The interaction was nice. The food was decent. It could’ve definitely been warmer. But I think right now. In this moment, they need to shut down and give the place a deep cleaning and overhaul. First get better lighting, you have a Lowe’s literally about a 30 second drive away from you. As you can see from the pictures everything looks used and in need of replacing. The soda machine has absolutely no flavors whatsoever. You can see from the picture that all the flavors are unclickable. Why is there a box of open chips right next to the trashcan? The trays need to be washed before they are returned to the line. The trash can tops cleaned. Tables to eat cleaned. The back corner needs to be cleaned and organized. Why is there so many paints and chemicals back there? You know what they say about a restaurants kitchen? Check the bathroom and most of the times the bathroom matches the kitchen. See the picture and think about that. After we ordered our food, none of the tables were cleaned and had crumbs all over it. The sauce for your nachos used to be in the refrigerator or near the “salad bar” (also the Salad bar is not being used anymore). It just doesn’t have that feel anymore. Now I’m not here to bash and trash Moes but here to tell them the truth and let them know that they need to fix this or Moe’s will be no more. I hope they take this and address the issues because I want to come back but until these issues are addressed, I will not.
… moreLinda Danielle Williams
I went in to Moe’s today and the pinto beans I received were SPOILED!!! I thought I was tripping at first, but they tasted absolutely disgusting and when I brought the bowl closer so I could smell it to see what the foul smell was it smelled so awful!!! The only good thing about going there was the friendly staff named Lydia, who was super nice and kind. Other than that my experience there today was horrible and I’ve been going there for years! Never again.
… moreAlisyia Marcus
I used to loooove Moes. My last encounter which was yesterday at 2p, the food I ordered was cold and just as cold as the customer service. It used to be a lively bunch that served your food but these employees were busy scrolling in their phones and did not give a warm and welcoming experience. I will not be returning.
… moreJessica Myers
I was actually very surprised to see all the bad reviews. My experience was fantastic! And honestly, that was the best salad I ever had! The staff was great, it was very clean. Since I had never Built My Own salad or even been there before the staff helped me through it, and it was the best salad ever! The price was great! That was one of the biggest salads for the price that I’ve had in a long time and The Taste was amazing, I realized afterwards I hadn’t even used one quarter of a cup of dressing for the whole thing! And no there is no way I could have eaten that whole thing LOL it’s a big salad, I shared it with my fiance! And let me recommend getting the sirloin steak on the salad! It was a big change for me since I usually get chicken and it was incredible! There is so much seasoning in the items that go into the salad, that I didn’t even need dressing! Now that’s impressive! And like I said our experience was great, I was very surprised to see all these negative reviews. Five stars for me and I will be going back
… moreM. W.
We haven’t been in a long time because of bad service. Kids have been asking for it so I picked it up on my way home from Target. Never again. I ordered 2 kids meals, 2 entrees, and a large queso. They put everything in 2 bags with barely and chips. You used to get giant bags of chips with each order. The only positive is that the chips are burnt so no one is eating them anyway. The kids burritos are TINY. Like ridiculously small. My bowl was nasty. It doesn’t even taste like moes. The chicken seems questionable and the lettuce was all wilty and gross. It didn’t used to be like this. If I lived closer I would take it all back for a refund. If you crave Moe’s go to the Millville location and you won’t have that problem anymore. Only positive the employees were real nice.
… moreDawn
Ordered through Moe’s app. Got 3 different notifications about different drivers. Never received food and employees have no clue who picked it up or how to handle the situation n no refund on a 35.00 order. Its now 8 pm w no dinner. But decided to give a 2nd chance & this is what i got below food falling apart, chicken was burnt n dry & they think they deserve 15.00 an hr.
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… moreTee S
I rarely go & was reminding why. Ordered soup but they didn’t have even carry any spoons, huh? Ordered a bowl which came with chips but they didn’t have a bar of sauces for the chips, huh? So medicore. I ate 1/4 of the food & then gave it to a homeless person.
… moreErin S
The food was delicious but my two sisters bowls were filled RIDICULOUSLY. Too much sour cream and too many chips. I also think 54 dollars for a whole meal was ridiculous.
… moreKhizer Qureshi
Excellent food will highly recommend. Ordered home wrecker bowl and Queso and Guacamole. Great service
… moreyoga
I stopped by Moe’s Southwest Grill recently and had a really solid experience. The first thing I noticed was how clean the place was — the floors, tables, and counters were all well-maintained, which made a good impression right away.
I ordered a burrito and some chips, and everything tasted fresh. The ingredients looked and tasted like they were just prepped — the veggies were crisp, the rice wasn’t dry, and the meat was warm and flavorful. I also appreciated that they didn’t rush through the order and actually took the time to ask what I wanted step-by-step, which helped get it just right.
The atmosphere was relaxed and casual, with some music playing at a nice volume — enough to create a vibe but not so loud that it was annoying. It wasn’t too crowded when I went, and there was plenty of clean seating available. The staff was friendly and polite, not overly chatty but professional and helpful.
Overall, this location seems well-managed and clean, and the food was fresh and tasty. It’s not fancy, but it’s a dependable spot for a quick, satisfying meal. I’ll definitely be back when I’m craving a good burrito or some chips and queso.
… more