LHY
I previously placed a mobile order for a Wake-Up Wrap (Sweet Black Pepper Bacon) and received only bacon in the bag — no wrap, no egg, no cheese. This is a basic and unacceptable mistake.
Every drink I’ve ordered here has been so bad that I ended up throwing them away. The quality is completely different from other Dunkin’ stores — the drinks taste off, poorly made, and not up to standard.
What makes it worse is that this is the only Dunkin’ nearby, and I drove almost 50 minutes just to pick up that order. The experience was a total waste of time and money.
This location seriously needs better quality control and staff training. I would not recommend ordering here.
… moreMakayla Eldridge
Absolutely disappointed with our last few visits. Decided to give it one more try this morning, after ordering today and receiving my donuts, I will definitely not be back. The donuts barely had any icing, they were dry, missing the sprinkles, & tasted awful. Didn’t even taste like a fresh donut. My kids wouldn’t even eat them, & they loveeeee donuts. Wasted my money.
… moreJoyceAnn Chatfield
Today after picking up a prescription, I stopped to get my favorite flavored donut and while I’m waiting at the counter (between five and 10 minutes), I noticed there are gnats or baby flies flying around the donut holes. Ugh! Why not have glass doors on the front of the shelves to keep insects out? No you cannot see them in my pictures, but I just wanted to show the cases are open.
… moreMichael Friml Design & Photography
We just had apple-friter at this DD location with some apples in it. My girlfriend Pamela loves them and she gets it every time we have the chance to stop at DD as we travel in our RVs across the country. She was shocked to find apples in it. The coffee was very favorable too..much beter from most DD we have visited. We have no answer to why it was so much better at this location… we will be back.
… moreSusann Campos
So I got a mango pineapple refresher and a avocado toast with bacon sad never again they barely put bacon and my drink I said lemonade and they put tea
… moreAlex Salamah
Ordered coffee and after waiting for more than 10 or 15 minutes, I had to grab the attention of the lady working the drive thru line and she informed me that their order printer is not working. Now the three of had to remember what Ordered and tell her…
… moretauhha zubair
Well I had great experience walking in the store. I introduced myself and acknowledged that the store still not open (sign says they open on 21st) but if I can take pictures to post. They were excited and welcoming.
… morejulie hardin
Manager rolled her eyes when asked if she would put a lid on an ice-cream that was literally pouring over the side (in my car)
I asked for tea with No ice 3 times then another huffs and puffs while having to fix my tea over
Worse customer service in abilene tx
… moreT Havner
Ordered a medium Carmel craze, received small capacino instead. Tots were super cold. Only one person opening and line was blocking traffic on 14th st. Another person arrived before I ordered because it to so long and order was wrong, not happy.
… moreM Rocha
There was not an experienced. Why would a donut shop that stays open until 10pm stop selling donuts at 7 pm. That makes no sense whatsoever !!!!!
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